Summary of Event: This vehicle was brought to an authorized Hyundai dealership for a mandatory safety recall engine replacement under the Theta II Engine Recall Campaign. The dealership successfully installed a replacement engine provided by the manufacturer. However, the dealership and Hyundai Motor America are now refusing to return the vehicle to me in a functional, safe condition. Safety Hazard & Defect: The dealership states that the replacement engine shipped by Hyundai is mechanically and physically incompatible with the vehicle's original, factory-installed high-pressure fuel pump (HPFP). In an official written correspondence from a Hyundai Motor America Corporate Case Manager, Hyundai explicitly documented that: "dealership stated that it is not safe to drive the vehicle with old fuel pump." Despite acknowledging that the vehicle is now in an "unsafe to drive" condition due to the mismatched replacement parts provided by the manufacturer, Hyundai Corporate and the dealership are refusing to complete the safety recall remedy unless I pay $1,500 out-of-pocket for a new, compatible fuel pump.
2014 Hyundai Sonata: fuel pump failure
11 of the 750 complaints about the 2014 Hyundai Sonata describe fuel pump failure.
- owner complaints
- 11
- of this car's complaints
- 1%
- recalls
- 2
Fuel pump failure by model year
What owners say
I had recall 162 - engine replacement completed in 2024 , now I have fuel leak at high pressure fuel pump, the pump that is a component of the engine has now failed which was installed during the engine replacement which can cause a major fire
Check engine light came on with a odb code of P0300. engine started to run rough and mileage dropped substantially. Upon arrival to my home due to safety issues I turned off car and and let it cool. My father read the odb with a code reader and said it smells like gas but we will look at in the daylight. Today upon removing the engine cover and checking the spark plugs we discover stains and residual stains on the ignition coil packs and directly under the low pressure fuel line where it connects to the high pressure fuel pump. it seems the plastic clip/connector is leaking at anout the rate of one substantial drop per 3-5 minute period. this could cause an out of control engine fire. Dealer was contacted and while there are two recalls regarding other 2014 hyndai sonatas for the same exact problem that this vin was not covered by the recall and the repair cost would be 300 for the fuel line plus labor.
The contact owns a 2014 Hyundai Sonata. The contact stated that while his wife was driving at an undisclosed speed, she smelled an abnormal gasoline odor inside the vehicle. After a visual inspection of the engine compartment, the contact observed a fuel leak near the high-pressure fuel pump. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the high-pressure fuel pump hose. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 125,000.
My car has been at the dealer since 5/3 which i had an appointment for the TXXI engine failure and fuel pump 227 recalls. I was driving my lights all came on and the car decelerated and wouldn't speed up anymore the steering wheel also got tight.i just got oil change at the end of March and haven't been any long distances. I was told 2 days later that my car was being diagnosed it is now 5/10 and I'm still being told my car is being diagnosed with absolutely no update, they also refuse to give me a rental car or provide a out of house rental... They are making me pay out of pocket for rentals then can only post for reimbursement which isn't guaranteed after the work is done but cannot give me any type of word on even when the diagnostic will be done. I asked if they have any order to diagnosing like is it in order he said no i said so someone can bring their car in after mine and get completed before for same thing just depending on which the technician decides to do the advisor said yes candidly. I've been calling for updates and have not received anything other than the diagnosis is still not done after 7 days. I'm paying for a car that i don't have access to and it's not being expedited in order. When i dropped the car off they said it would take 4 days tops with are they starting my car then not finishing.
This fuel pump recall 227 was issued on May 2022 and I've yet to be able to make an appointment to get it fixed. The Hyundai of San Bruno I was finally able to reach said they'll call me back when the parts come in. That was almost a year ago and when you call their service department, you can't even leave a voicemail. On some occasions you can leave a voicemail, but it's never returned. This is a fuel pump hose, not a complicated part. They should have this part. This is unacceptable as this recall addresses a potential fire risk.
The fuel feed line connecting the low pressure fuel pump to the direct injection fuel pump connector has develop a small crack over time due to ambient heat in the engine compartment. A damaged fuel line could allow fuel to leak increasing the risk of an engine compartment fire. The only way i notice is because my state inspection did not pass to this reason and i am not sure when the fuel line connector started leaking this could have cause major fire if i would have not found out about it. i talked to hyundai dealership and they have said they dont consider this recall or anything and just to get it fixed but they are telling me the whole line fuel will need to be replaced and its also backorder that it will take a month or maybe more to get part in and fixed. and because of this issue i dont have a car to drive anymore because safety concerns on driving vehicle.
There is recall 189 on my car (2014 2.0 turbo) for a possible leaking fuel line due to heat causing cracks in the fuel line. A "fix" was performed in july 2020 by the dealership which seems to be wrapping the fuel line from what I have learned. I started smelling fuel intermittently n the following months,, but wasn't driving my car much so let it slide. Also my fuel mileage and performance was off. I recently started driving my car more and noticed the smell was unbearable at times. After driving the car I pulled the engine cover off and found fuel dripping onto the valve cover and after a few minutes the plastic quick disconnect fuel line that is part of the recall was loose (I could push it in and out on the fuel pump connector) since it had lost pressure from the fuel leaking. It was leaking between the quick disconnect to the rubber isolator on the line (see pics) and was not clear where the leak was, though fuel was covering the valve cover to the front of the car on the valve cover so seemed like the connector/o ring was not the likely cause. The next morning I started the car and there was not a leak when it was cold (and the fuel line was pressurized), but after driving it for a few minutes I checked and it was dripping fuel again. I contacted the dealer that performed the recall and they said to bring it in immediately. They looked at it and said the line was bad, but since the "recall fix" had been performed hyundai corporate would not cover the fuel line replacement. Luckily the dealer said they would and they are currently replacing it. The "recall fix" that was performed was obviously inadequate and could have LED to a fire. Why wasnt the fuel line just replaced under the recall originally????
My vehicle has been under an incomplete/in process recall for over 2 years. I've received numerous important safety recall notices from hyundai letting me know over time 'the fuel feed line connecting the low pressure fuel pump to the direct injection fuel pump in the subject vehicles could develop a small crack over time due to ambient heat in the engine compartment. A damaged fuel line could allow fuel to leak, increasing the risk of an engine compartment fire.' as part of an product 'improvement' campaign last year I took my vehicle in to have a light sensor installed that is supposed to notify me should there be an issue as well as slow the vehicle down, I believe. I have received yet another notice to take my vehicle in to schedule the recall repair. I do not believe the problem is being taken care of. Hyundai should allow owners to trade in for a vehicle of like kind and quality since this recall is 2+ years in the making and is instilling fear in anyone driving vehicles affected by the recall. Repeated notices alerting owners our cars could catch on fire is not a solution.
I got a letter stating that it a recall on the fuel pump.
The gdi high pressure fuel pump has a big problem. The car will read empty with a full tank in the car. The spring loaded fuel pressure pump will seize or either temporarily stop working. My car has 62,500 miles and always has been serviced. I have talked about this part with many dealerships and it's the number one part on the car that sells because how faulty the part is and goes out quickly. I can be on the freeway with half tank reading and the car will shut off on me while driving on the freeway, which is very dangerous considering everyone is traveling at a fast speed and my car loses all power with nothing I can do. I have had a couple close calls on the freeway with near fatal accidents. Used auto parts even say it's the number one issue on the car. And it's happening to all hyundai's. It's poor made and needs to be resolved immediately.
Related recalls
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time, due to heat generated within the engine compartment.
- Risk
- A cracked fuel hose may leak fuel, which can increase the risk of a fire.
- Remedy
- Dealers will replace the low pressure fuel hose, free of charge. Owner notification letters were mailed October 10, 2022. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 227. This recall replaces the federal safety agency recall number 20V‑121. Vehicles previously repaired under recall 20V‑121 that did not receive a replacement fuel hose will need to have this new recall remedy performed.
Recall number 22V312000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- Hyundai Motor America (Hyundai) is recalling certain 2013-2014 Sonata vehicles. The low pressure fuel hose that connects the low pressure fuel pump to the direct injection fuel pump may crack over time due to heat generated within the engine compartment.
- Risk
- If the fuel line cracks, a fuel leak can occur, increasing the risk of a fire.
- Remedy
- Hyundai will notify owners, and dealers will inspect the low-pressure fuel hose for damage or leaking, replacing it as necessary. If no damage or leaking is found, heat-protective tape will be installed. Repairs will be performed free of charge. The recall began August 10, 2020. Owners may contact Hyundai customer service at 1‑855‑371‑9460. Hyundai's number for this recall is 189. This recall has been replaced by the federal safety agency recall number 22V‑314.
Recall number 20V121000 · Recall details
Questions about the 2014 Hyundai Sonata fuel pump
Is fuel pump failure a common problem on the 2014 Hyundai Sonata?
11 of 750 owner complaints about the 2014 Hyundai Sonata (1%) mention fuel pump failure. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2014 Hyundai Sonata?
There are 2 recalls and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Hyundai Sonata
Engine failure 97Check engine light 86Stalling 78Knocking 68Headlights 60Loss of power 42Fire or smoke 41Won't start 25Oil consumption 21Warning lights 17Hesitation 15Won't shift 14ABS 13Grinding brakes 11Fuel smell 10Airbag light 9Steering noise 9Brake failure 8Fuel leak 8Adaptive cruise 7Door locks 7Jerking 7Overheating 7Seat belt 7Pulling 7Sunroof shattered 7Steering lock-up 6No deployment 5Harsh shifting 5Misfire 5Tire blowout 5Transmission failure 5
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