Something is wrong with their bcm and door lock actuators. They constantly go out, or do not function all the time.
2003 Infiniti FX35: doors won't lock, open or latch
9 of the 61 complaints about the 2003 Infiniti FX35 describe doors won't lock, open or latch.
- owner complaints
- 9
- of this car's complaints
- 15%
- typical mileage
- 80,000
- recalls
- 0
Is there a fix? 1 service bulletin covers this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
All doors will not lock or unlock. Nissan / infiniti has known about this issue since 2005 there are hundreds if not thousands of vehicles affected. I'm tired of going round and round with them to fix this safety issue.
Front door locks intermittently work. Some times they will not unlock with the key fob and must use a key. Recently they have been locking by themselves as if the actuator fails.
Power door lock actuators operate intermittently. There has been several instances having the rear child door lock engaged and we could not open the rear doors from the outside because the actuators failed. Children had to exit out the front by climbing over the front seats. While at a parking garage a large vehicle parked close to the passenger side of our car and could not open doors to re-enter. Again, intermittent operation of power door lock actuators , both front and rear driver side door locks failed. We had to enter the vehicle through the rear tailgate/hatch. Took vehicle in for service and lock were operating at that time and manufacturer recommended replacing the door lock actuators. Still to this day the locks operate intermittently, and now have 115,000 miles.
Tl* the contact owns a 2003 infiniti fx35. The contact stated that the vehicle doors could not be unlocked or locked using the key fob or the interior door lock. The vehicle was taken to the dealer for diagnostics. The technician replaced the driver side door lock actuator. After the repair the failure recurred. The vehicle was taken back to the dealer for diagnostics where the technician advised that the passenger side door actuator would have to be replaced. The vehicle was repaired. The VIN was not available. The approximate failure mileage was 80,000.
All four door locks as well as the hatch lock ceased to work properly (I.e. Would not lock or unlock when the automatic lock button was pushed.) told that it was an actuator problem, and that all would need to be replaced (at great expense). This is an obvious safety issue. First, with children in the car, doors could not be locked or unlocked quickly in the case of an emergency. Also, when driving alone, security of the car was likewise compromised. Also troubling was that the sound of doors locking would still be heard, but the doors were not actually locked--thus leading drivers to think their car was secure when in fact it was not. This is a prevalent problem with these SUV's and should be considered for a component recall.
2003 fx 35 infiniti passenger, driver and rear hatch door will not lock or unlock when pushing the lock button. Have to manually reach to open. Major safety issue having children in the car.
Doors will not lock or unlock along with gasdoor lock. Dealership says its an actuator problem, they all need to be replaced at a cost of nearly $500 per lock times 6 locks. (4 doors, rear hatch and gasdoor) safety issue as sometimes I cannot get out of the driver side door.
1. Having a secure environment is paramount in certain neighborhoods. When locking the doors it's imperative nobody can gain access at will by walking up to the car. If anyone can simply open the door to gain access, carjacking, injury, or even murder is easier. If the doors locked properly this provides a more secure environment for this type of scenario. 2. Nissan knowing there is a security problem with their locking mechanism and not recalling them for safety concern is negligent. It's an open door to a lawsuit if someone were to be murdered due to a door that didn't lock, although the driver pushed the lock button and heard the locking noise. Remember, in this case there's no obvious indication the door isn't locked unless someone walks up and opens it from the outside. The drive "thinks" the door is locked, when in reality it's an "open door" for carjacking or robbery. This failure is an intermittent of operation. Sometimes the doors lock ok, other times they don't. In addition, sometimes the doors unlock ok, other times they don't. 3. In emergencies it's important to be able to unlock doors quickly. Since 99% of the time we all use the button to lock and unlock doors, using the manual locking lever is unfamiliar. And the murano's design is such that it's not easy to comprehend if it's not your car, for instance a rental car. I can easily understand how some people would be confused how unlock a door using the manual level in an emergency when they virtually have no experience with it. In emergencies every second counts. The locking/unlocking solenoid malfunctioning is clearly a high risk in emergency scenarios. Some people who cannot afford the $1600 to have all the solenoids replaced (as quoted by dealers) will forgo getting them fixed, putting their family members at risk with the above mishap examples. This shouldn't be, nissan should recall them. It's only a matter of time till someone gets robbed, hurt or killed from a malfunctioning door lock.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2003 Infiniti FX35 door locks
Is doors won't lock, open or latch a common problem on the 2003 Infiniti FX35?
9 of 61 owner complaints about the 2003 Infiniti FX35 (15%) mention doors won't lock, open or latch. The model year with the most reports is 2004.
Is there a recall or service bulletin for this on the 2003 Infiniti FX35?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
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