2013 Infiniti JX35: sudden loss of power

7 of the 281 complaints about the 2013 Infiniti JX35 describe sudden loss of power.

owner complaints: 7
of this car's complaints: 2%
recalls: 0

Is there a fix? 14 service bulletins cover this area of the car. See below

What owners say

Filed Nov 18, 2025 · Transmission · FM · crash

Lost all power in my cvt tranny and won’t move or shift gears not even indicates what gear im in, it’s a recall on others why isnt it on mine being a common issue

Filed Jul 16, 2022 · Driver assistance, Transmission · SC

I own a 2013 Infiniti JX35 and the transmission failed on 1 July 2022. It was replaced by AAMCO in Irondale Alabama on the 8th of July. The transmission promptly failed on the way back to SC. during the failure, the FCW and BCI malfunction warning lights came on and the vehicle shuddered and loss power while I was on the highway. the check engine light also came on. I am now hearing that this is a common problem with the 2013 JX35 and the 2014-15 QX60 SUVs. Had I known about this issue, I never would have purchased this death trap. I have made a subsequent trip to the AAMCO here in Columbia, SC and they reset or cleared the codes and as soon as I got on the road to head home, they came right back and I loss power and the vehicle began to shudder again.

Filed Nov 24, 2019 · Transmission · 142,000 miles · CA

Vehicle will be running and suddenly and with no warning, the transmission will not provide power to the wheels. Engine will not rev unless in neutral. This will happen while the car is in motion. I was driving in the fast lane of a 3 lane highway over a bridge when the car suddenly lost power. Engine was running but no power was being transmitted to the wheels. Engine would rev in neutral but once put into drive, the transmission would not engage and the engine would not rev. The second time, I was driving up a slight incline on a street and the car lost power to the wheels again. Engine would rev in neutral, but when put into drive, no power to the wheels and the engine would not rev. Both time it was very dangerous to have the car quit right in the middle of traffic. When stuck on the bridge blocking the fast lane, a chp eventually showed up to push me off the bridge. When stuck on the street, I was able to coast backwards into an open parking space on the side of the road.

Filed Oct 18, 2018 · Transmission · 80,000 miles · IL

Tl* the contact owns a 2013 infiniti jx35. While driving 40 MPH, the vehicle shuddered and lost power while shifting. There were no warning indicators illuminated. The vehicle was taken to gregory infiniti (1121 s milwaukee ave, libertyville, il 60048, (847) 362-9200), but they were unable to duplicate the failure. Additionally, the vehicle was taken to fields infinti glencoe (2100 w frontage rd, glencoe, il 60022, (847) 998-5200) where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided case number: 33280115. The failure mileage was approximately 80,000.

Filed Jan 4, 2016 · Electrical · 5,000 miles · NH

Tl* the contact owns a 2013 infiniti jx35. The contact stated that while making a turn, the vehicle lost power without warning. The contact stated that on another occasion, the failure occurred after the vehicle was stopped. The contact mentioned that the failure occurred intermittently. The vehicle was taken the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer but the failure could not be duplicated. The contact also stated that rear passenger side window motor, both master switches on the front and rear driver and passenger sides were replaced. The manufacturer was made aware of the failure. The failure mileage was 5,000.

Filed Oct 21, 2013 · Engine, Transmission · 3,150 miles · VA

After about 3000 miles, I began to experience a "bucking" of the car at very low speed in traffic (~10-15mph). Experienced a loss of power and would have to stomp on the accelerator to get the vehicle to accelerate. This began to occur regularly until I decided to take the vehicle in as part of the first service. I was informed that the transmission would have to be replaced and that I would have to wait for the part to arrive and that this was a known service bulletin. My dealer has been very accommodating however it is very unnerving to have to replace a transmission just 5000 miles into the life of a vehicle. I am actively exploring options to address the financial liability that I now have as part of the purchase of this vehicle.

Filed Feb 20, 2013 · Electrical, Steering · MD

Our 2013 infiniti jx awd has exhibited repeated loss of power steering while operating the vehicle. The first loss of power steering occurred on about august 26, 2012. The vehicle was returned to the dealer for service, but the problem apparently could not be replicated. On or about september 3, 2012, the vehicle again exhibited a loss of power steering while operating the vehicle. The vehicle was returned to the dealer for service on about september 4, 2012, and was examined by an infiniti field service technician. Following this service, we were informed that the problem had been fixed. On about february 13, 2013, the vehicle again exhibited a loss of power steering and was returned to the dealer for service.