2013 Infiniti JX35: engine stalls while driving

Filed Jan 17, 2024 · Transmission · 190,000 miles · IA

The contact owns a 2013 Infiniti JX35. The contact stated that while at a stop light and attempting to accelerate, the vehicle shuddered and stalled. There were no warning lights illuminated. The contact shifted to neutral, and the vehicle seized and failed to move. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to Roadside Assistance and the federal safety agency Hotline. The contact stated that the failure was related to TSB No. ITB15-012d. (Power Train). The failure mileage was approximately 190,000.

Filed May 16, 2023 · Transmission · 120,320 miles · CO

The contact owns a 2013 Infiniti JX35. The contact stated that while driving at various speeds, the transmission was slipping, and the vehicle was stalling. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The mechanic made the contact aware of TSB Number: ITB15-012D (CVT Judder); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was 120,320.

Filed Nov 1, 2022 · Transmission · 103,000 miles · NM

The contact owns a 2013 Infiniti JX35. The contact stated while driving approximately 20 MPH, the vehicle was jerking as the intelligent brake assist and blind spot intervention malfunction warning lights illuminated. The contact also stated that she was unable to drive at faster speeds because the RPM would increase and remain at 5,000 RPM. Additionally, the contact stated that while she was coming to a stop at a traffic light, the vehicle stalled and then lost motive power. The vehicle was able to be restarted. The vehicle had not yet been taken to a local dealer or independent mechanic for diagnosis or repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 103,000.

Filed May 26, 2020 · Engine · 76,000 miles · RI

The car suddenly out of nowhere while driving started to studder and stall. While on street and highway no matter the speed without warning other then a smooth even ride and sound to sounding like a motorcycle feeling like it shifted into low and stalling.

Filed Feb 12, 2020 · Transmission · 66,000 miles · WA

The transmission started slipping when driving forward and then the car would stall and not move. When putting back in parking and then to drive, the car would move but later back to slipping. Took the car to infiniti dealer the same day, they ran the diagnosis and reported that the transmission would have to be replaced completely at the cost of $7000 total. The car has 66000 miles on it and has been maintained for all services regularly. No warning light or alert messages showed on dashboard. Opened the case with "nissan/infiniti consumer affairs" and waiting for their response.

Filed Jan 1, 2020 · Transmission · GA

My jx35 has intermittent stalling. Like a stutter where the gears have trouble engaging. Especially when accelerating from a stop or going up hill. It has done this for at least 5 years with no codes ever being thrown from dealership checkups until now. Dealership says it's a CVT error. My daughter has a 2015 nissan altima which is having a similar issue and it is being investigated and fully covered by nissan. I believe this should be covered as well.

Filed Apr 13, 2019 · Acceleration, Fuel system · 104,000 miles · CA

Car shudders and stalls when is coming to a stop or slowing down and trying to accelerate will stall and skip rpms I've seen many complaints about the same thing

Filed Apr 10, 2019 · Fuel system · 90,000 miles · CA

Tl* the contact owns a 2013 infiniti jx35. While approaching a stop in traffic, the vehicle stalled without warning. The contact was able to restart the vehicle, but it would not move forward or in reverse. The vehicle was towed to the contact's residence. After approximately two months of being parked, the vehicle was driven to an independent mechanic where it was diagnosed that a fuel sensor needed to be replaced. The vehicle was repaired; however, the failure recurred. A dealer was not contacted. The manufacturer was made aware of the failure. The approximate failure mileage was 90,000.

Filed Mar 6, 2017 · Transmission · 88,400 miles · CO

This is the 2nd time that my transmission has needed to be replaced. The first time was in 2015 and now the computer is suggesting that my vehicle needs the transmission replaced again. The first time my car would not transition when it was placed into gear. This time my cars RPM's go all the way up even if I barely place my foot on the accelarator and it feels as if it stalls. There is a safety recall but I feel that this vehicle is defective and it should be replaced. My coworker has the same year make and model and his transmission went out too on the highway. This is very dangerous and it seems that fixing it does not resolve the matter.

Filed Feb 15, 2015 · Electrical, Seats · 22,000 miles · CA

Vehicle died while driving in parking lot and all interior lights began to strobe with an awd failure light. The vehicle would not restart and the front seats started moving. Vehicle battery died while vehicle was in tow and has been at dealership for almost 2 weeks. Previous problems (within days) include seat memory not pairing with key, key not working to unlock hatch.

Filed Nov 15, 2013 · Electrical · 5,000 miles · FL

Dash went blank and total electronics failed. Vehicle towed to infiniti of tampa on 11/5/2013 and nissan USA infiniti division was advised! We requested that the car be declared unsafe to drive and a replacement or buy back by infiniti was needed. Infiniti entered a stalling tactic. Repairs went from one day to 2 days and now we are being told they will not even have parts till after december 1st, 2013. The dealer infiniti of tampa after a little rocky start has been going above and beyond to be helpful and co operative especially with the loaner car assistance! The problem is with nissan USA infiniti division. We reached a point where we wrote the bbb autoline and the attorney general of forida! In response nissan removed themselves and directed us to go to the bbb autoline if further assistance was needed. Nissan USA infiniti division has divorced itself from trying to assist us once we contacted others as a result of their stalling! We had after over 10 days concluded that infiniti USA was never going to do anything but stll us as long as possible! Consumer beware of the unsavory tactics of nissan USA infiniti division!!

Filed Nov 13, 2013 · Electrical · 4,000 miles · FL

The entire electrical system failed and overheated. This automobile could never again be considered safe in our opinion. The vehicle has been at infiniti of tampa since early november 4, 2013. We were old today that the dealership does not even expect to receive the parts until after december 1st, 2013. This could be a ploy to cover the extensive repairs that may be needed or an attempt to try to keep from replacing the 10 month old defective vehicle with less than 5,000 miles on it!!! This vehicle needs to be replaced with a brand new vehicle of the same color in & out and all the equipment and accessories that were on the vehicle we purchased as brand new!!! Infiniti is of course stalling resolution and the dealer just wants us to pay up and buy a new car w/o consideration of the fact that the present vehicle is defective!!