The contact owns a 2013 Infiniti JX35. The contact stated that for the past several months, the air bag warning light had been intermittently illuminated, and the fuel gauge had failed to indicate the proper fuel levels in the fuel tank. Additionally, it was difficult to open the hood. The contact researched online and related the failures to the federal safety agency Campaign Number: 16V244000 (Air Bags),12V398000 (Fuel System, Gasoline), and 15V033000 (Structure). The vehicle was taken to a dealer, and the contact was informed that there were no open recalls associated with the VIN for the failures. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 147,516.
2013 Infiniti JX35: wrong fuel gauge reading
7 of the 281 complaints about the 2013 Infiniti JX35 describe wrong fuel gauge reading.
- owner complaints
- 7
- of this car's complaints
- 2%
- typical mileage
- 46,200
- recalls
- 1
Is there a fix? There is 1 recall for this area of the car. See below
What owners say
We drove to fill up the tank. After filling until it stopped the mileage to empty did not increase. The fuel level then stayed at full as we drove to run errands but the mileage to empty never updated and only showed a decrease of miles. Additionally, when we break the stopping distance is really long and we have to break farther back. It feels 'squishy' but has new brake pads. Consumer stated he would like the complaint to be removed, made an error.
I have three issues that I have had within 3 days of buying this certified pre-owned jx35. (1) the vehicle information display (I.e., dashboard panel) stopped working while driving on a major city route leaving me without turn signal capabilities, speedometer, fuel gauge and any vehicle information such as tire pressure, maintenance, etc. The display came back on later and so did the malfunction indicator light. The local infiniti dealership repaired the problem under warranty by replacing a "combination meter." (2) I received a call from a parts representative at the local infiniti dealership who stated that a part associated with the occupant classification system (ocs) recall would be in soon and I should make an appointment to get the ocs repaired. I was a little shocked because during the sales process I specifically asked the sales rep about the recall and was told that the recall issue had been taken care of. Based on what the infiniti sales rep told me, I was operating the car under the false assumption that my passengers would be safe. Until the ocs is repaired (and nobody seems to know when the ocs parts will actually be in), I have no choice but to put passengers in the back seats as it is a potential danger to drive with a passenger in the front with a deactivated passenger airbag. (3) the illuminated kick place on the driver's side was replaced under warranty.
While car was in motion, full dashboard instrument panel stopped working. No turn signal indicators, no speedometer, no fuel gauge.
Tl* the contact owns a 2013 infiniti jx35. While driving approximately 10 MPH, the entire instrument panel failed to function. In addition, the odometer, the fuel gauge, and the tachometer became inoperative. The failure occurred at any speed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Tl* the contact owns a 2013 infiniti jx35. The contact stated that while driving approximately 30 MPH, the engine stalled due to an empty fuel tank. The fuel gauge reading was inaccurate and displayed that there was fuel in the fuel tank. The vehicle was taken to an authorized dealer five times and an unknown part that was related to the fuel gauge was replaced. The manufacturer was notified of the defect. The approximate failure mileage was unavailable.
Fuel gauge claimed 45 miles until empty; however sometime within the next mile, fuel gauge immediately went to "-" and vehicle stalled and was out of gas on highway. Fortunately was near off ramp. Walked to gas station was able to refill tank, vehicle started immediately. Fuel gauge faulty.
Related recalls
Fuel system, gasoline: storage: tank assembly
- What is wrong
- Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is consumed and the fuel guage may read a fuel level higher than actually exists.
- Risk
- If the fuel guage does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and increasing the risk of a crash.
- Remedy
- Nissan will notify owners, and dealers will inspect and re-route the fuel transfer tube and install a new O-ring, free of charge. The recall began on September 10, 2012. Owners may contact Nissan customer service at 1‑800‑647‑7261.
Recall number 12V398000 · Recall details
Questions about the 2013 Infiniti JX35 fuel gauge
Is wrong fuel gauge reading a common problem on the 2013 Infiniti JX35?
7 of 281 owner complaints about the 2013 Infiniti JX35 (2%) mention wrong fuel gauge reading.
Is there a recall or service bulletin for this on the 2013 Infiniti JX35?
There is 1 recall and 0 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Infiniti JX35
Airbag light 48Shudder 32Transmission failure 26CVT failure 23Stalling 16Check engine light 14Headlights 13Hesitation 9Jerking 8Loss of power 7ABS 5
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