The contact owns a 2013 Infiniti JX35. The contact stated that while pulling into a parking space, the vehicle hesitated while driving forward. After parking the vehicle, the contact later returned and started the vehicle; however, while driving a short distance, the vehicle suddenly lost automotive power and failed to properly accelerate. The check engine warning light was illuminated. The vehicle was parked at a nearby parking lot and later towed to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not yet contacted. The failure mileage was 182,000.
2013 Infiniti JX35: hesitation when accelerating
9 of the 281 complaints about the 2013 Infiniti JX35 describe hesitation when accelerating.
- owner complaints
- 9
- of this car's complaints
- 3%
- typical mileage
- 117,000
- recalls
- 0
What owners say
The contact owns a 2013 Infiniti JX35. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. The contact stated that her husband used an OBD reader and retrieved DTC Code: P17F0, which indicated a CVT transmission failure. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact related the failure to TSB Number: ITB15-012E. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 156,000.
The contact owns a 2013 Infiniti JX35. The contact stated while driving at various speeds, the vehicle hesitated and shuttered while in ECO-Mode while depressing the accelerator pedal. The contact also stated that there was no warning light illuminated. The manufacturer was notified of the failure but offered no assistance. The contact had taken the vehicle to several independent mechanics who informed the contact that the failure was related to the defective CVT transmission. The vehicle was not repaired. The failure mileage was approximately 46,000.
As I was exiting the interstate, the transmission just quit working. (mileage around 117,000) luckily I had purchased an extended warranty. I was under the assumption that the transmission was being replaced by my local nissan dealer. About 6 months later, I noticed the car would occasionally not want to accelerate, would miss, or even not move when shifted out of park. Local mechanic was unable to determine the cause (no codes and unable to reproduce at the time). A couple weeks later as I was driving down the road at around 35 miles per hour the car just started making a clunking noise. I had it towed. Then I replaced the driveshaft, front passenger cv axle, and the transfer case. I thought the car was finally repaired, but it started doing the same thing it was doing before all of these things were replaced...not accelerating, missing, etc. This time the not moving once shifted out of park was happening constantly. However, now it is becoming a major safety concern because it is also happening once we stop at a stoplight or intersection. When trying to accelerate to get through the intersection, it isn't moving! This is very scary when you are just hoping and praying the vehicle will finally decide to accelerate before getting struck by another car. I contacted the mechanic again and took it to him. He drove it and of course was not able to duplicate the major hesitation when shifted out of park. When I mentioned that the transmission had been replaced, he informed me that I was incorrect. It had not been replaced, but instead there had been a "patch" of some sort put on the defective transmission by the nissan dealer. His suggestion was to "get rid of it." he said there have been nothing but problems with this CVT transmission. I was shocked! These forums are full of others with the same problems!
Tl* the contact owns a 2013 infiniti jx35. The contact stated that while driving at various speeds, the vehicle shuddered and hesitated with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 170,000.
Our 2013 jx35 has a CVT transmission malfunction which is causing a hesitation when shifting gears from park into reverse. When first placed in service the dealership stated they were not able to duplicate the issue. Now 1 yr later the dealership is able to duplicate this issue, but was informed by the dealership that this issue cannot be covered by our warranty at this time, due to having no error codes. However, from online reports this is a classic warning sign in issues with CVT transmissions malfunctioning. This should be covered as other CVT transmissions already covered by nissan and infiniti.
I'm experiencing transmission issues that cause the vehicle to shudder and hesitate without moving. I had it inspected by the infinity of portland dealer on 8/17/19 and they confirmed the transmission needs to be replaced. I spoke with infinity on 8/20/19 and they stated my specific car wasn't covered under the past transmission recall / service bulletins. My vehicle is unsafe and should be covered as this year and model of car has had numerous transmission issues.
Tl* the contact owns a 2013 infiniti jx35. While driving approximately 35 MPH, the vehicle hesitated to stop when the brake pedal was depressed. The contact heard an abnormal sound once the brakes were applied. The failure recurred multiple times. The vehicle was taken to a dealer, but was not diagnosed or repaired. The contact was made aware of the federal safety agency campaign number: 13v445000 (electrical system, service brakes, hydraulic); however, the VIN was not included. The manufacturer was notified of the failure. The approximate failure mileage was 19,000.
Car strongly vibrates/shudders at approx 20 MPH and thereafter, and I had to take foot off pedal to get it to shift gears. Engine light comes on. At first visit to dealer, on 9/7/2013, (I'm currently on 4th visit since getting car), they claimed to repair the issue, though repair order not clear what they did. On 10/5/13, same issue. Service engine light on, and car hesitates and vibrates upon acceleration. Per service invoice, "improper connection pin fitment". Dealership replaced fuel injector, and said problem solved. On 1/16/2014, same issue. Car shuttering upon acceleration btwn 15-45 MPH, and engine light on. Dealer replaced transmission, and once again, told me problem solved. On 3/24/2014, while driving on turnpike, same issue. Car vibrating upon acceleration, and engine light on. Had car towed back (approx 170 miles). Completely unsafe to drive. Dealership replaced engine control unit and engine chassis (I think that's the correct name), and was told - for the fourth time - "problem solved" (though incredibly, the dealer refused to pay the tow charge). In total, I've had the car only approx 8 months, and so far, have had the fuel injector, transmission, electronic control unit and engine chassis replaced, causing the car to be in the shop for this problem a collective total of approx 25 days or so. The car is dangerous to drive and someone is going to get seriously injured. I have now seen other similar reports and complaints about this particular car, under the "complaints" section of the federal safety agency. Something needs to be done.
Service bulletins that may apply
- CVT/TCM calibration data “write” procedure
- Clicking noise from front or rear axle during take-off/acceleration
- Abnormal noise, vibration and/or binding feeling from rear differential
- Infiniti AWD models; abnormal noise, vibration and/or judder from rear differential
- Enhanced diagnostic logic for CVT judder
- CVT oil leak diagnosis using fluorescent dye
- CVT judder and DTC P17F0 or P17F1 stored
- Vibration and/or noise when making low speed turns
Related recalls
No recalls on record for this model year.
Questions about the 2013 Infiniti JX35 hesitation
Is hesitation when accelerating a common problem on the 2013 Infiniti JX35?
9 of 281 owner complaints about the 2013 Infiniti JX35 (3%) mention hesitation when accelerating.
Is there a recall or service bulletin for this on the 2013 Infiniti JX35?
There are 0 recalls and 27 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Infiniti JX35
Airbag light 48Shudder 32Transmission failure 26CVT failure 23Stalling 16Check engine light 14Headlights 13Jerking 8Fuel gauge 7Loss of power 7ABS 5
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