2014 Infiniti Qx60 Hybrid transmission problems

Filed Nov 29, 2023 · Transmission · 39,000 miles · NY

The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while driving at an undisclosed speed, the check engine and HEV warning lights illuminated. The contact stated the vehicle was shaking abnormally. The vehicle was taken to the dealer where it was diagnosed with a leaking seal. The contact was informed that the seal needed to be replaced. The vehicle was repaired. The contact stated a month later the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with misfires in the cylinder and that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided a monetary discount towards the cost of the repair. The failure mileage was approximately 39,000.

Filed Dec 14, 2022 · Transmission · 145,000 miles · MA

The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving occasionally and making a left or right turn, the wheels became stuck. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the electronic coupler assembly needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that he would receive a call back. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.

Filed Sep 14, 2022 · Engine, Transmission · 89,000 miles · TX

The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated while driving from a complete stop, the accelerator pedal was depressed and the vehicle started shuddering, jerking, and hesitated to respond. An unknown warning light was illuminated. The contact was able to continue driving however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed that the spark plugs and ignition coils needed to be replaced. The vehicle was not repaired and the failure persisted. The contact stated that on another occasion while driving and coming to a complete stop, the vehicle stalled. The vehicle was pushed to an independent mechanic who completed an unknown repair; however, the failure reoccurred. The vehicle was then taken to an independent mechanic where the sparks plugs and ignition coils were replaced. The failure reoccurred two weeks later. The contact later received notification of the federal safety agency Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) and the vehicle was towed to the dealer where the recall repair was completed. Additionally, the dealer diagnosed that the CVT transmission needed to be replaced. The vehicle was not repaired. The vehicle was then towed back to the residence. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.

Filed Mar 17, 2022 · Engine, Fuel system · 120,000 miles · AL

The contact owns a 2014 Infiniti QX60 Hybrid. The contact stated that while at a complete stop, the vehicle would hesitate without warning upon depression of the accelerator pedal. Upon investigation, the contact discovered that the vehicle was included in the federal safety agency Campaign Number: 21V774000 (Engine and Engine Cooling, Hybrid Propulsion System) however, the part to do the recall repair was not available. The contact had taken the vehicle to a dealer where it was left in their possession; the contact was given a loaner vehicle until the recall could be serviced. Months later, the contact received a call from the dealer that parts were now available and that her vehicle was repaired. Upon return of the vehicle, the contact stated that the original failure persisted and the vehicle was returned to the dealer. Once at the dealer, the vehicle was diagnosed with transmission failure and the contact was given an estimate for the repair. The manufacturer had been notified of the failure and verified that the recall was serviced and no additional assistance was offered. The vehicle was not repaired. The failure mileage was approximately 120,000. Parts distribution disconnect.

Filed May 23, 2019 · Transmission · 30,000 miles · NY

Constantly variable transmission slips with hard acceleration and slips severely in reverse. This happens any time under quick.acceleration whether on streets or highways. In reverse it happens always.

Filed Apr 24, 2019 · Transmission · NY

My car is a 2014 qx60 hybrid. Infinity was sued and settled on without car replacement. My car has the same shuddering problem that was the basis for the lawsuit. Cvt transmission was replaced twice under my 70k warranty. My CVT transmission has begun to suffer the same "juddering" problem which as affected so many of the qx60 models, both hybrid and gas. I took it after warranty many times to dealer and they can't solve the problem. Now I have to pay for every single minimum step even car wash. I have so much paperwork of this and many others issues with this car that would take for ever to upload.

Filed Apr 15, 2019 · Transmission · 88,300 miles · IL

Cvt recall. My car is a qx60 hybrid. Infinity was sued and settled on replacements for only the qx60 gas model. My car has the same shuddering problem that was the basis for the lawsuit; but for some reason the lawsuit settlement did not include the hybrid models. My CVT transmission has begun to suffer the same "juddering" problem which as affected so many of the qx60 models, both hybrid and gas.

Filed Apr 12, 2019 · Transmission · 64,724 miles · NY

Purchased the vehicle used in august 2018, with about 50k miles. Brought the car into infiniti of williamsville, ny complaining of a problem noticed with the transmission and hybrid system. The service dept. Cleared a code from some computer and told me to keep an eye on it. I brought the car in again, complained that the transmission was revving up and down a couple of 1000 RPM? This time the service dept. Performed a software update, and again told me to report any problems. Finally at 64724 miles the transmission failed all together. The vehicle wouldn't accelerate, as the transmission was slipping in and out of gear. The hybrid system tried to keep car going, but it threw out an over-heating message. Was able to get the car off the road and into a parking lot away from other traffic. The next day I had the vehicle towed to the dealership. Where after 10 days of service, the dealership agreed to replace the transmission under the 70k miles power train warranty. A total of 24 days to replace a problem that no doubt they knew about from the onset was a major disappointment. I was told that the new transmission had 12 months, or 12k miles warranty, but haven't received that in writing from the dealer ship.

Filed Apr 9, 2019 · Acceleration, Driver assistance · 35,000 miles · FL

I have two concerns that need to be addressed because they have been going on for a few years. The car would short of 'stall' during acceleration (car is still on)no matter which driving mode (eco, standard or sport), which is a major concern. It had a recall on the software a few years ago, which apparently was supposed to fix the issue . However, it has not and I have taken it in several times for the same issue but the dealership could not find any problems. Yet the same year and model minus the hybrid is currently recalled for the same issue. It's a concern when my kids are in the car and it stalls while making a left hand turn. Other issue is when I have the driver assist on and a car next to me in a separate lane makes either a right or left hand turn and my car would immediately brake. This is a concern because of the high possibility of getting rear ended.

Filed Jan 22, 2019 · Transmission · 44,700 miles · DC

When I try to accelerate the car pauses/delays before moving. When I place the car in reverse the engine sound like its racing and its barely moving.this happens when I first go to accelerate from a stationary position. The reverse just started today 01/22/2019 but the delay in accelerating from when I first purchased the vehicle last year. I thought because it was a hybrid with the delay stating this was supposed to happen.