Car shutdown powers completely off in rush hour speed traffic and will not do anything cant get it in gear or anything do to faulty electric components and faulty fuel pump and its components this is completely a fatality waiting to happen for the car owners and the on coming traffic vehicles this is real bad this also made me and my wife anniversary day the worst ever we are scorn for life
Jaguar XF fuel pump problems
28 of the 396 owner complaints about the Jaguar XF describe fuel pump failure, most of them for the 2011 model year.
- owner complaints
- 28
- worst model year
- 2011
- typical mileage
- 62,000
By model year
Often reported together
Stalling 11Fuel smell 5Fuel leak 5Check engine light 3Loss of power 1
Trouble codes mentioned
P0627 1
What owners say
The contact owns a 2011 Jaguar XF. The contact stated that the fuel gauge would intermittently indicate that the fuel tank was empty while there was fuel in the tank. The contact stated that upon taking the vehicle to the gas station and refueling, the fuel gauge indicated that the fuel tank was full; however, two days later, the fuel gauge indicated that the fuel tank was empty. The contact did not refuel and continued to drive the vehicle. The fuel gauge later indicated that there was 3/4 tank of gasoline left. The vehicle was taken to the dealer where it was diagnosed that the fuel tank, the assembly sender, the flange, the gasket, and the fuel pump needed to be replaced. The vehicle was repaired. The contact became aware that the manufacturer had issued a Technical Service Bulletin Number: JTB0001NAS1 regarding the fuel gauge failure. The manufacturer was not notified of the failure. The failure mileage was approximately 59,147.
I lately noticed your jaguar recall for models xf of 2013. It concerns fuel pump immediate shutoff when there is excess fuel pump amperage and a fuse trips to shut off the fuel pump. It cannot be reset until the fuse cools down, at least 20 minutes is reported. My car's VIN number is apparently over the specified coveerge period so #15v091000 recall does not apply to my 2013 car. At the time in looking for answers I found none. My event: this past summer I was driving to sudbury, ma at 10 p.m. My engine suddenly stopped on the full speed and more narrow curving entrance to the mass pike {from route 91 in connecticut}! I was stuck there for well over an hour, every so often trying to restart the car; to no avail. It finally cost me $400 to have the vehicle towed to the sudbury jaguar dealer and left overnight for morning action. Surprise, the garage mechanic the next morning turned the key and the car started immediately. It had always started before the costly incident and has started immediately ever since. But there I was on a curve at night with 60 MPH+ trucks and cars passing me every few seconds! An extremely dangerous situation. It was about 25 minutes before a state patrol trooper showed up with helpful blinking yellow lights. As a mechanical engineer and hobby auto mechanic there seems little doubt your fuel pump recall issue should have applied to my 2013 jaguar xf. Apparently my replacing the fuel pump was a completely useless expense as the car had only roughly 50,000 miles on it. Lucky to be alive, [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2011 jaguar xf. The contact stated that while driving 60 MPH, the vehicle stalled with the check engine warning light illuminated. The contact attempted to restart the vehicle but was unsuccessful. The contact called a relative for assistance. The relative disconnected and reconnected the fuel pump and the vehicle operated as intended. The vehicle was taken to jaguar greensboro (1205 bridford pkwy, greensboro, nc 27407) to be diagnosed. The contact was informed that the fuel pump and flange were defective and needed to be replaced. The contact was also informed that the wiring harness needed to be replaced. The vehicle was not repaired. The contact linked the failure to the federal safety agency campaign number: 10v332000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was not notified of the failure. The approximate failure mileage was 111,000.
Vehicle subject to apparent fuel starvation. Engine cuts out and cannot be restarted. Sometimes when stationary and sometimes when moving. After a period of time it spontaneously restarts, typically next day. Aaa towed and replaced the fuel pump with oem part, but it does not help. I can provide receipt if needed. Appears to be very similar symptoms to the 2010 and 2013 jaguar xf recalls, but jaguar indicates that my VIN is not covered and I should contact the dealer at my own expense. Persistent problem...dangerous and not fair! This happened 4 times so far, most recently yesterday. Car has apx. 56k miles on it.
When I purchased the vehicle from van buick/gmc in scottsdale, arizona they assured that they repaired the vehicle, its recalls, and windshield. Upon leaving the dealership, a couple of weeks later, the service engine light comes on and the codes I received from autozone reflect airbag and fuel delivery system errors. Although the airbag light is not on inside of the cabin, the dashboard is starting to lift on the passenger side where the airbag is. Also the rear seat child seat anchors do not exist. They are not present in the vehicle and I have 2 small children I transport daily. Almost daily, the engine will stall or lag and I can hear whining coming from the rear passenger back seat where the fuel pump is. I'm afraid that the smell of gasoline and that sound means I have a faulty fuel pump. It stalls when running and when sitting idle. It's worse at an idle. It stalls or stutters daily. I'm afraid these 3 things which I've seen on recall lists related to this type of car were severely overlooked and are a danger to myself and my children.
Vehicle died while driving and will not turn over. This happened a few times before. My mechanic tells me that it is the fuel pump and that they were able to start the car by banging under the car near the fuel pump location. Jaguar has a recall on the fuel pump relay for my car year and engine, but the jaguar national headquarters says that it doesn't apply to my vehicle. Seems like a similar problem that should be covered by them.
I noticed a strong fuel smell in the interior and exterior of my vehicle, I replaced my fuel cap but the smell remained, I then taken my vehicle to my local mechanic for a diagnostic check. The results were a cracked/ leaking fuel pump which needed replacing which caused me to miss work because of no transportation due to vehicle being unsafe for travel.
The in-tank electric fuel pump may not be correctly activated as the fuel pump relay is not energized following a vehicle startup cycle.an inadequate supply of fuel to the engine could result. Fuel starvation to the engine leads to engine stumble followed by engine cutout with minimal warning and could potentially cause a crash, I was in motion doing 65 MPH on a freeway and the car stop with no warning . I had to tow it to my house. A week later the car started again but the mechanic advise me to replace the fuel pump based on the recall.
Tl* the contact owns a 2012 jaguar xf. The contact stated that the fuel tank indicator illuminated even though there was half a tank of fuel in the vehicle. The vehicle was taken to an independent mechanic who recommended the fuel pump be replaced. The dealer (jaguar columbia, 540 jamil rd, suite a, columbia, sc 29210, (803) 731-7493) was contacted and suggested the vehicle be brought in for diagnostic testing. The contact informed the dealer that the vehicle was already in the shop and a part was ordered. The vehicle repairs were being delayed until the fuel pump part arrived. The repairs would be performed by the independent mechanic. The dealer stated that there was no recall on the vehicle. The manufacturer was not contacted. The failure mileage was 74,124.
Related recalls
Fuel system, gasoline
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2010 XF vehicles equipped with 4.2L engines. The fuel tank outlet flange may crack, allowing fuel to leak.
- Risk
- A fuel leak in the presence of an ignition source may increase the risk of a fire.
- Remedy
- Jaguar will notify owners, and dealers will replace the fuel outlet flange, free of charge. The recall began June 29, 2020. Owners may contact Jaguar customer service at 1‑800‑452‑4827. Jaguar's number for this recall is H283.
Recall number 20V081000 · Recall details
Fuel system, gasoline: fuel injection system: fuel rail
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2018 Jaguar XE, XF, E-PACE, F-PACE and F-TYPE vehicles equipped with a 2.0L gasoline engine. The fuel rail end caps may leak, possibly resulting in fuel vapor or liquid fuel leaking into the engine bay.
- Risk
- A fuel leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
- Remedy
- Jaguar will notify owners, and dealers will replace the fuel rail, free of charge. The recall began on March 8, 2018. Owners may contact Jaguar customer service at 1‑800‑452‑4827. Jaguar's number for this recall is H081.
Recall number 18V090000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2017 XF vehicles. The affected vehicles may have a cracked left hand inner sill panel. In the event of a crash involving a left hand impact, the cracked sill panel may result in the underfloor fuel lines rupturing and leaking fuel.
- Risk
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Jaguar will notify owners, and dealers will inspect the vehicle's left inner sill panel. If cracks are found, Jaguar will repurchase the vehicle and supply the customer with a new vehicle, free of charge. The recall began April 7, 2017. Owners may contact Jaguar customer service at 1‑800‑452‑4827. Jaguar's number for this recall is K458.
Recall number 17V084000 · Recall details
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013-2015 Jaguar XF vehicles manufactured May 22, 2013, to June 15, 2015 and equipped with 2.0L GTDi engines. The affected vehicles may have insufficient clearance between the underfloor fuel delivery lines and the under shield and body allowing the fuel lines to chafe, possibly resulting in a fuel leak.
- Risk
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Jaguar will notify owners, and dealers will inspect the fuel line for abrasions, replacing it as necessary and install additional clips, free of charge. Parts are not yet available and second notice will be sent when parts are available. The recall is expected to begin January 2017. Owners may contact Jaguar customer service at 1‑800‑452‑4827. Jaguar's number for this recall is J077.
Recall number 16V796000 · Recall details
Fuel system, gasoline
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2010 Jaguar XF vehicles manufactured December 17, 2008, to April 15, 2009. The affected vehicles have a fuel tank with an outlet flange that may crack, allowing fuel to leak onto the ground.
- Risk
- A fuel leak in the presence of an ignition source may increase the risk of a fire.
- Remedy
- Jaguar will notify owners, and dealers will replace the fuel outlet mounting flange, free of charge. The recall began on May 11, 2016. Owners may contact Jaguar customer service at 1‑800‑452‑4827. Jaguar's number for this recall is J059.
Recall number 16V187000 · Recall details
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2013 XF vehicles manufactured September 11, 2012, to October 8, 2012. The electronic modules which control the fuel pump may shut down causing the fuel pump to stop pumping fuel.
- Risk
- The fuel pump shutdown will result in the vehicle stalling. The vehicle would also lose power-assisted braking and power-assisted steering. Any of these conditions may increase the risk of a vehicle crash.
- Remedy
- Jaguar will notify owners, and dealers will inspect, and install if necessary, an additional wiring harness to the in-tank fuel pump, free of charge. The recall began March 23, 2015. Owners may contact Jaguar customer service at 1‑800‑452‑4827. Jaguar's number for this recall is J051.
Recall number 15V091000 · Recall details
Fuel system, gasoline
- What is wrong
- Jaguar is recalling certain model year 2010-2012 XF vehicles equipped with a 5.0L gasoline engine. The affected vehicles may have a fuel tank fuel outlet flange that may crack.
- Risk
- The cracked flange may result in fuel leakage onto the ground. This leaking fuel, in the presence of an ignition source, may result in a vehicle fire.
- Remedy
- Jaguar will notify owners, and dealers will replace the affected fuel tank fuel outlet flanges, free of charge. The recall began on December 20, 2012. Owners may contact Jaguar at 1‑800‑452‑4827.
Recall number 12V521000 · Recall details
Fuel system, gasoline: delivery
- What is wrong
- Jaguar is recalling certain model year 2010 vehicles. The fuel transfer pipe in the fuel tank may be kinked. This may restricts fuel being transferred from one side of the fuel tank to the fuel pump causing fuel starvation at low fuel levels.
- Risk
- Fuel starvation to the engine can cause the engine to stall without warning and could potentially cause a crash.
- Remedy
- Dealers will have the fuel tank assembly repaired free of charge. The safety recall began on november 30, 2009. Owners may contact jaguar at 1‑800‑452‑4827.
Recall number 09V424000 · Recall details
Questions about the Jaguar XF fuel pump
Which Jaguar XF years have fuel pump failure problems?
The model years with the most reports are 2011 (12 complaints), 2010 (8 complaints) and 2012 (5 complaints).
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