The jeep has transmission problems. It will perform jerky movements while at a stop sign when taking off when trying to proceed to a higher speed it does jerky movements sometimes forcefully makes us hit or heads on the on the head covers. We’ve had software updates on the vehicle two or three times and that has not fix the problem on the transmission. In conclusion, this 2014 jeep Cherokee sport 4 x 4 has transmission problems and I know it’s going to be very very expensive to fix I am also aware that there are other individuals that have similar problems with these type of vehicles, this needs to be addressed. Thank you
2014 Jeep Cherokee transmission complaints
Page 8 of 50: complaints 191 to 220 of 1,472, newest first, as owners wrote them.
MANUFACTURE DEFICT!!! 2014 cherokee limited, only 25000 miles,the transmission slips into neutral, then stalls once slowed down and requires driver to shift to park; also at red-light, dash will alert to park to shift in gear, then stalls while in traffic; both dealer and independent service center confirmed. engine light comes on, but lights and codes reset with restart. VERY Dangerous and has been a noted Recall in 2019 as a software/electrical correction, yet still occurs since recall; Jeep/Chrysler should fix or offer compensatory vehicle if unrepairable...NOT a failed transmission
Car will no longer shift in 4low
My vehicle will shift roughly, sometimes surging before switching gears. This is more pronounced after refueling. Additionally, sometimes immediately after refueling, the vehicle will sputter and die when trying to pull away from the pump. Attempting to turn it back on may take a few tries before its successful. The battery light may come on, but the battery has been confirmed as not the issue. Having my vehicle shut down mid drive after fueling to where I can't steer it or move it out of the way is extremely unsafe! I just took it to the dealership. They completed a recall involving a powertrain software update, but did have any explanation for why my car would randomly die after getting gas.
Was driving and the service shifter my display screen. Also all my lights lit up by my shifter, and stayed lit for the remainder of the day and then the next morning went off. Also my engine temp display at the same shot way up to almost overheating since the vehicle shifts funny here and there and I lost heat
Transmission, at least it is what I have been told by Jeep technicians. My vehicles transmission has been changed twice because it hard shifts and slides. It is currently doing it again and the technician stated he cannot submitted agains as it is a known issue can can only submit it to warranty if it is severe. On multiple occasions when parked and shifting to reverse, the vehicle jumps back because of the hard shift, putting me close to hitting other parked vehicles. While driving, the transmissions slides from each shift, making it extremely unpredictable in power transfer to tires. I cannot use the vehicle off-road because of this, I am concerned that it can jerk and put me in an uncontrolled and unsafe position. This is extremely frustrating as I bought the vehicle of its marketed off-road capabilities while living in Colorado. I bought the vehicle in November 2021 and the first transmission change was on December 7, 2022. The second transmission change occurred on September 1, 2022, although it was approved for service on August 7, 2022. Both times, the vehicle was in the repair shop for 7 days with no rental vehicle provided. The vehicle does not feel safe to operate with the hard shifting and jerks, it feels like the transmission is falling apart as your are driving, I only use it to work as I have little to no option. Lastly, the Jeep authorized repair technician denied to inspect the transmission on my last visit to the repair shop.
Service 4 wheel drive light was coming on intermittently. Had been for just a few days. Driving in a parking lot and all of a sudden the car slips into neutral. Dash board indicated car must be in park to change gears. So I pressed break moved gear shifter to park then drive and continued on my way. It did this several more times before I was able to get it to the transmission shop. I am just glad I wasn’t driving 75 on the freeway and it slips into neutral. There I was told it was the transfer case and would cost 4,000. The consumer stated the vehicle would hesitate after stopping when the vehicle was originally purchased and feels she needs to be reimbursed for the repairs.
The contact owns a 2014 Jeep Cherokee. The contact stated that while operating the vehicle, the service transmission warning light illuminated and the shifter would not remain in the intended gear. The contact stated that the gear shifter had erroneously shifted to the neutral(N). The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was previously serviced under the federal safety agency Campaign Number: 20V343000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 115,000.
The contact owns a 2014 Jeep Cherokee. The contact stated that on ten different occasions while driving at various speeds, the vehicle inadvertently down shifted, shuddered, idled, and stalled. The check engine warning light and the shift to park light illuminated. The vehicle was towed to the dealer where it was diagnosed that an transmission bracket needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact then stated while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed back to the dealer where it was diagnosed that the transmission bracket needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and assisted with some of the repairs. The contact was provided a case number. The failure mileage was approximately 19,000.
All-wheel drive light indicates PTU is not working on the vehicle. PTU was replaced by dealership and is still not working. There is a recall out for my vehicle but my VIN number does not fall under the recall notice so I was charged for a PTU unit and it still does not work. My car shakes violently at high speeds of 60 mph and randomly puts my car into the emergency brake
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon the depression of the accelerator pedal. The contact also stated that the vehicle would shut off without warning, while driving at various speeds. The contact took the vehicle to a dealer where they were unable to duplicate or diagnose the failure. The dealer informed her that the clutch memory code was cleared; however, the failure persisted. The manufacturer had yet to be notified about the failure. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
I was pulling out onto a main road and my car started to thump and grinding so I couldn’t accelerate to the speed I needed to so I immediately took it to Club auto service in Redford mi and he told me my transfer case wasn’t working properly which is right seeing as I only have 80,000 miles before it messed up my 4wD light came on a few times saying it needed service but then went away…. But I did look into and a lot of 2014 jeep Cherokee have been having the same issue I hope something can be done !
Recall was issued stating transmission would shift into neutral while driving. Recall was performed and vehicle is still shifting into neutral just like before the recall was performed. (Recall V69 Reprogram TCM 18V69182)
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the electronic braking system locked up. Additionally, while driving, the transmission was slipping and not shifting into gear as designed. The check engine warning light and service transmission warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the transmission was sealed and the brake module needed to be replaced, and the connector was wet. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2014 Jeep Cherokee. The contact stated while attempting to start the vehicle, the shifter module, ABS, door module for the driver’s and passenger’s side doors, the instrument cluster, integrated center stack, an electronic parking brake, body control module, steering column, and transmission failure warning light illuminated. The contact stated that the dealer also informed him that there were previous unlisted recalls completed on the vehicle. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and confirmed that the warning lights were illuminated. The vehicle was not repaired. The manufacturer was notified of the failure; however, provide no assistance. The approximate failure mileage was 93,350.
The car is throwing the code of P0810. It keeps saying service transmission.
The Power Transfer Unit was determined to be faulty by both a certified mechanic as well as Casa Chrysler Jeep- a verified Jeep dealership. Due to the failure of this part, the vehicle was deemed unsafe to operate by both the dealership and my Certified Mechanic-as it can loose power and seize up completely, resulting in crash and or injury . A full detailed inspection report by both my personal mechanic and the dealership can be provided if necessary.According to the federal safety agency, “ 67,248 Jeep Cherokees between 2014 and 2017” have this exact issue. The automaker recall number is W47 and recall campaign number is 20V343.
The transmission jerks when at a light it jerks forward. This is unsafe as I feel it could hit the car in front. I reported it to the dealer which I purchased and they say the transmission is gone. There is only 36898 miles on it. The dashboard lights shuts off while driving not allowing you to see the speed of the vechile or any other instruments.
Driving with 5 year old grandson when vehicle violently began shifting into park. Dash panel warning said to shift into park before selecting desired gear. This happened multiple times while in traffic, almost causing us to be rear-ended. Gear shift changes became violent as if we were being rear-ended as vehicle slammed into gear. Car shut down several times. Problem re-occurred in July when driving my 97 year old father on the 495 beltway (after dealership charged $1,100 for replacing TCM and reprogram). This time car bucked and message came up on dash display to shift into park before selecting desired gear. Car did this 4 times while driving causing great risk because car had shifted into neutral and would not go unless stopped and placed back into park. Now dealership saying no codes and wanting to change rear diff on a guess.
The display that tells you how fast you are going and how much gas ect It jerks in traffic while sitting in traffic and when first out in gear it tends to jerk
After taking my vehicle to a dealership for the transmission recall (transmission going into neutral while driving) the transmission started acting the same way just a couple of weeks later. I brought it back to the dealership and was told they couldn't do anything and I would have to call Chrysler. I am now getting "the run around" with Chrysler customer service about fixing the transmission that the recall messed up.
The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed there was an abnormal sound coming from the exhaust system. There was no warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed the failure as a faulty cracked pipe in the engine to the exhaust. The contact stated that the motor mount and transmission bracket also needed to be replaced along with the pipe. The vehicle was not repaired. The contact stated that the transmission bracket was replaced a year ago. The manufacturer was not notified of the failure. The failure mileage was 95,171.
I was driving the Jeep on a 4 lane highway @ 65 mph when the emergency brake light on the display came on as well as the brake itself & then it refused to shift manually or automatically (either option is available normally) & service transmisson light came on almost immediately causing me to abruptly lose speed. The9 engine was pulling over 4000 rpm to go 40 & get to the side of the highway. I was almost hit from behind due to the vehicle suddenly losing speed as I was in the left lane when this occurred & had to get to right side to stop. After vehicle was in park, I looked & the light on ebrake button was not on. I pushed brake control & light came on. Then I again pushed the ebrake switch & light went out. Put it in drive & Jeep still refused to shift properly. I stopped again, put in park & turned it off then back on hoping that would help. It did not make dash lights go out so I proceeded to nearest exit & as I was within 2 miles of my residence I drove it there slowly with emergency flashers on. This is not the 1st transmisson issue I have had with the vehicle. In addition to the numerous recalls for tranny issues, I had to pay $1,000 last fall to replace a chip in the "lifetime sealed 9 spd transmisson". I am afraid to drive the vehicle due to this issue. There was no warning, it just happened. I was alone in the Jeep & did not engage the parking brake. It was not engaged prior to my starting this drive either. I live in Iowa & it's very flat here so brake is rarely engaged. I have an appt at Deery Brothers service dept in Ames Iowa 6/30/22 as this was 1st available appointment following the incident. I have filed a complaint with the manufacturer as well.
PTU failed while driving, the vehicle’s computer threw a code and disabled the 4WD. A google search seems to show that this is a pretty widespread defect with the Cherokee. The dealer is charging me $4,000 to make the repair. They say It will take them a week to secure a replacement part.
we will be drving the car and on the instrument cluster we will get " shift to park" message and car will go into neutral while driving. we would have to stop the car and shift to park and back to drive. this has happened numerous times on the street or freeway. 3 dealers for jeep did not know what and how this is happening no codes pop up. it is extremly dangerous and after reviewing this is happening with jeeps and no fix is available.
I was going 65-70mph on the high way. I received a notification to service the transmission. I immediately started to lose power and my speed began to decrease. I was unable to increase the speed with hitting the accelerator. As the speed was decreasing without my control I was able to make it to the shoulder, luckily. This was very dangerous as I was on a busy highway. If I did not make it to the should this could have been very dangerous for me and the other motorist on the highway. This happened twice. I took the car to the dealership and they replaced my PTO unit. This was a very expensive part. I have my invoice to send if needed.
Car lost power and warning message on dash said to shift to park at o miles per hour.check engine light was on. When I bought this Jeep it lost power the first or second week of ownership. I took it back to dealer and they said they couldn’t find anything. The car would loose power and the above message would come up. Could happen when driving ar after take off. Problem has not been reproduced. Dealer said wire shorted out and burnt. Check engine light came on it also read message on dash stating to restart at park at zero speed.service transmissions,service park brake also would not dtart. This is about the deventh time this has happened in less then a year
On 6-2-2022, I was driving in Fresno ca with my 2 grandchildren age 1 &5. I was on shaw ave turning onto the freeway 99 when my transmission just left me stranded at the stoplights!! luckily I was not turning or oncoming traffic cars could of hit my car. Car would not move. I was stranded for about 1 hour before AAA tow truck came and pick me up!! Called my jeep dealership in dinuba and told them what happen. Best they could schedule a date to check the jeep was 1-17-2022(note this transmission was replaced about 1 1/2 years ago). The tow truck driver when he from the jeep at my home said when he trun it on the drop it off, it seem to get in gear??The following day I turned it on and tried to move it and it was working but an engine was on just like it turn in fresno when it left me stranded.The codes were PO420, P1DDD and P1CEE. I took the jeep to a local shop in Selma Ca and he plug in to a scanner is where I got the odes read, the last 2 he told me where transmission codes and would need a software flash at the dealership, he couldn't flash it. Pronto city auto was the name of the shop. He was kind enough to do it for free. Will schedule a dealership date, it 6-4-22 date of my report.
I was driving on the highway and all of a sudden my car wanted me to shift into P to park while i was still in drive. My vehicle was hit passenger side as well in a hit and run incident. I pulled over and waited awhile and called the police then brought my vehicle home because it was not totaled. I tried to get coverage from my GEICO insurance but they were unable to help. Then February i was in a rear end collision from another gentleman on the way home from work. My vehicle was being repaired for a month and some change until i got it back. At first I thought it was the battery or alternator going bad, but a diagnostic test showed normal for both. I’ve tried different gas thinking it could be bad gasoline. When the vehicle shuts down it’s difficult to get it to restart. Now it is saying service 4WD which i believe is something with the transfer case because its not the axels or differentials which I had replaced from Jeff D Ambrosia. Looking for assistance to get my vehicle driving safe and possible reimbursement or help, I have all my receipts from what has been done to my vehicle since I first bought it in 06/20/20 For my birthday present. There is a lot of more information that i want an advisor or assistance to know as far as what i have already paid out of my own pocket with dates and receipts (battery, axels ,rear diffs , alternator , etc) and try to diagnose it from there. I know about the mechanisms myself and my buddy who is an authorized mechanic. I am sure that after hearing all the difficulties and safety issues i have had i may be able to get some serious help and even possibly with my right side of my vehicle ! Thanks
The contact owns a 2014 Jeep Cherokee. The contact stated that after refueling the vehicle and driving at undisclosed speeds, the vehicle vibrated and stalled. The transmission warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 35,000.
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