I was driving the vehicle at 32,128 miles and got a service message that said 'service shifter'. I contacted my dealership and they said it is an issue they've seen before. I was on a city street, I got to a parking lot as soon as possible. Called the dealership before shifting to park, or turning the car off. They informed me that by turning the car off, the light should disappear when I turned it back on. When I turned my car on after turning it on, the light was gone.
2018 Jeep Cherokee transmission complaints
Page 10 of 11: complaints 251 to 280 of 299, newest first, as owners wrote them.
Service shifter light comes on and p r n d all light up red. Was sent in less than a year ago. Dealer changed some type of wiring harness in the transmission. And flashed the transmission. Week later jeep became very hesitant and started shifting really hard. Was sent back to dealer. It was then noted transmission needed a update, now 6-8 months later the same issue is re-occurring. This is issue is occuring in 100-1000's of jeep cherokees this model. So I am not the only one this is a dangerous issue that needs to be addressed. Thank you
Service shifter keeps coming on my car while I'm driving since I bought it and it lights up all red next to the p r n d and you can't see your MPH on the screen or tell what gear you are in. I have to pull over turn my car off and open my door and then restart it for it to go away. Sometimes it comes right back on. I told dealership and they said they can't do anything about it until it comes on and they can hook it up to the machine because nothing comes on when they plug computer in to the car.
I turned my jeep on, put it into drive and the screen says service shifter. All lights on shorter are on.
While driving and stationary the service shifter light illuminates on the dash and all the lights on the floor shifter illuminate all gear positions. Also, at low speed, when adding power, the transmission has a "bump" as it tries to shift into the next gear. Makes it jerk/clunk into gear.
Service shifter appears on screen, all selections on shifter light up red. 40,000 miles. Hundreds of others with the same problem on the forums. Vehicle stationary. Just started up. Turn off and restart- it goes away
Three times over a period of four days while driving all lights on the gear shift (park, neutral, reverse, and driving) lit up and a message came on the dashboard that read "service shifter". Each time the vehicle was in motion, twice while on city streets and once while entry a highway. All three times the vehicle was turning left.
While driving and sometimes when turning my car on and putting it in gear all the lights on the gear shifter will come on and it will read a message on the dash "service gear shifter". I will have to come to a stop, put it in park, and shut it off and turn it back on before the message will go away and the lights will go off.
Warning appears about the shifter and all the lights come on. I read a forum where dozens of people are having this problem and having to replace their harness and wiring kit. I've also been told there's something about this models cruise control but when I search on here nothing comes up.
Normal driving either long or short trip, warning appears on dash "service shifter" and all the LED's light up on shifter. Happens when slowing down (actually both times I was slowing down to pull into my driveway).
Electrical warning system can not be remedied. Emergency brake system is malfunctioning and setting when car is in drive. Electrical system completely went dead on the freeway causing the car to stall, when car was restarted and nursed off of the freeway the electrical system completely went dead, the transmission locked up preventing the tow company from loading the car onto the tow truck, the car was manually manipulated to release the system into neutral. The cars electronic dash board completely goes dead while on the freeway. The car has been in 3 dealerships over more than 1 month, the dealerships claim they have replaced computer components, can't find anything wrong, or 'jiggle the wires'. The cars warranty is nearly up, and we have been pressured to buy an extended warranty. The dealership has provided us with a rental car, and claimed to have fixed the problem, that is when the cars electrical system failed on the freeway. The car is a complete hazard. My husband has the repair records on file.
The service shifter light keeps coming on, I have to shut the car off and restart it to make it go out, then it comes back on.
Service shifter light always on in motion and in park. Burns 1 qt of oil every 2000 miles vehicles jerks when trying to accelerate in motion
After less than 1 year old getting a service shifter message on start up. It would go away when I turned engine off and on but note won't do away. Care less than a year old but just out of went due to milage.
Tl* the contact owns a 2018 jeep cherokee. While driving various speeds, the service shifter warning indicator illuminated. The contact also mentioned that the gear selectors illuminated red. The vehicle was taken to gossett chrysler dodge jeep ram (1901 covington pike, memphis, tn 38128, (901) 388-8989) where the bezel was replaced, but the failure occurred twice after the repairs. The manufacturer was made aware of the failure and scheduled an appointment with the dealer. The failure mileage was unknown.
Starting at 25k miles, the vehicle started to burn through oil even before the next oil change. The manual states to go off the oil system light, dealers say different. Oil had 14% left, but the car kept shutting off while driving on the highway. Went to dealer, car burned through all the oil. They refused to check for engine damage and force me to pay for a full oil change. Stated by the dealer, its a known issue with jeep and there is no fix for it. Now at 33k, check engine light came on, cylinder 4 misfire. Coil pack needs replaced. This is a tsb that was posted at dealers but not given to consumers. Also airbag connection under driver seat comes loose and causes warning lights to service airbag. 10k miles. Dealer said to plug back in and just keep dealing with it.
My vehicle was in motion. I was driving down the city street and suddenly a meaasge appeared on my screen 'service shifter' and the jeep began to jerk. The lights on each gear turned red. When I got to a place to park. I cut the jeep off and turned it back on. I then received a message when I put the jeep in drive to verify if it would drive and I received another message stating 'shift to park'. The jeep began to jerk again. I've had this jeep for one year exactly bought it with only about 3,000 miles on it and within 3 months it completely stopped on me in the middle of the road. The car would not drive at all. I had to get it towed to the dearlership where it was an issue with the engine and oil that had to be fixed and took almost 2 weeks. This jeep has all type of problems and needs to be recalled
Driving down a city highway the service shifter alert came on. All of the lights next to the indicators on the shifter lit up. This has happened twice so far today. The parking brake has also been turning itself on as soon as the jeep is put in gear and the foot is let off of the brake.
2018 jeep 22000 miles, has continued and worsening shiftier or transmission issue with red lights, needs service and locks out transmission changes to regulate speed. This has been at the two different dealers with an ongoing safety issue. I am a retired nicb special agent and have worked auto theft.
Service shifter lights and warning come on randomly when driving. When the error message is displayed, there is no way to get rid of it except turning vehicle off and on. The error message takes up the entire in dash screen and does not allow for the digital speedometer to be shown. There does not seem to be a pattern as to when this occurs, has happened when starting up and just randomly while driving (not specifically linked with a speed, direction, or turn).
The "service shifter" warning message appears in the "message screen" & you cannot clear it so the MPH & other needed driving data is unavailable. Also all of the shifter lights become illuminated so you cannot see what gear the transmission is in. "cargurus.com" has a lot of complaints on this safety issue. Car is in motion & stationary;.the shifter service message appears. It 1st occurred yesterday; 8/19/2019 to me. This is a safet issue because my MPH etc is unavailable & I cannot verify gear I am in. (drive/reverse etc)
Service shifter light came on and all gears lit up red, pulled over and shut off then turned back on. Alarm went away, third time.
At 19500miles service shifter message came on and red lights appeared by park, neutral, drive, reverse etc on car shifter, driving on highway. Stopped turned it off and light went out. This appears to be a very common complaint on this make and model and low mileage.
2018 cherokee with under 15k miles. Upon start up, warning for "service shifter" appears along with all lights are lit up on shifter. Turning off ignition and restarting will make message disappear. Mechanics not sure what true issue is. On going issue with no resolution. Today, message would not reset. No recall to date.
For the second time while driving "service shifter" message came on and all lights on gear box lit up. Pulled over and cut car off and restarted and lights went off
"service shifter" warning comes on at random times. Lights on shifter all came on. Only came on with left hand turns. First time in happened I was on an interstate on ramp. Has happened at 5 MPH and 70 MPH. Pull over put in park, shut off engine, wait a minute, restart vehicle and everything is fine for a while. It can be days between or 3 times in a 5 minute drive. Up to 9 times it has happened.
Service shifter warning keeps coming on and all park nutural rev all light up at the same time.transmission bucks feels like being rear ended.been to the dealership many times going to keep going back while im still under warranty.happens stationary and while driving mostly on the freeway where you have to pull over turn off and try to let it reset.a dangerous situation.
'service shifter' warning appears without warning and all gear indicator lights turn red. In motion. 65 MPH us 18 or 218 waterloo iowa. I'm told a shifter bezel and wiring harness are needed but not available.
Have not owned vehicle for a year yet, bought with about 1000 miles on it. It was previously owned by somebody in dealership from what we were told. At 11,677 miles the "service shifter" warning showed up and shifter panel lit up while I was driving in town and stayed that way until I turned the jeep off a few miles later. Hasn't shown up again and I'm taking it to dealer tomorrow. It's been three days since it happened but I'm afraid what might happen. I've read online about many complaints about this issue over the years for jeep. What are we waiting for - they need to fix this!!! I'm getting this documented now!
During the course of traveling on june 18th 2019 I received a message via the display that said "service shifter". In addition the gear shift panel (park, reverse, drive) collectively illuminated in red. The issue gave the impression that the transmission or gears could cease from working while in motion.
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