On march 14th while slowing and turning right on a state maintained country road, the vehicle engine stalled and power steering was out with the battery light on.. Vehicle was restarted after two attempts after putting it back into park. On march 16th while driving the vehicle to the dealership, the vehicle stalled at a stop light in the same manner described above on us hwy 421. It took 4 attempts to restart the vehicle. Currently the dealership cannot recreate the stall and will be sending us on our way with this vehicle unrepaired. Many complaints have been found in a simple google search. This is a dangerous condition and will possible cause serious injury or death to the driver and occupants.
2018 Jeep Cherokee transmission complaints
Page 8 of 11: complaints 191 to 220 of 299, newest first, as owners wrote them.
'service shifter' message appears on screen and all lights on shifter light up. Goes away after turning off car and turning back on. When message appears, cannot view digital speedometer or other car diagnostics. Dealer does not know what the issue is.
Message "service shifter" displays on screen and red lights light-up along the shifter... Occurs when jeep is stationary, in driveway or parking lots - multiple times. Dealership says its not part of the power train...? And supposedly never heard of this message....? The car is not safe as when this message comes up you cannot manually select gears, and neither can you access key information like tire pressure, coolant/oil/transmission temps, oil life, battery voltage, fuel economy, trip info. It also disables the ability to get to screen setup,.
Service shifter warning on dash. I've already had this supposedly replaced under warranty once and the light has been coming back on again. Evidently, this is an ongoing problem from what I'm seeing and it would be nice if jeep owners didn't have to continue to suffer the consequences of the manufacturer's short comings. This is getting ridiculous. Just had to have my oil recall addressed because they clearly can't build cars properly. A recall would be fabulous so we don't have to keep forking out money on things we shouldn't have to.
The "service shifter" display comes on intermittently during startup and when pulling in to a parking area. The vehicle has to be placed in park, shut off and then restarted. Had the vehicle checked and no odb code shown in memory and have been told that this is a common occurrence by owners but dealers claim to have no knowledge of this problem.
The service shifter light came on at 74,000 miles and again at 77,000 miles while in motion.
Service shifter illuminates on dash and all auto transmission gears on shifter illuminate. Occurs when car is in motion. Has occurred multiple times in past week. Search of internet shows this is very common among theses vehicles
Display indicates "service shifter" and all lights on gear selector are lit (prnd). This occurred at 30,000 miles (code u1465 and p1c86-1d) and was serviced by the dealer. Dealer replaced the shifter. Issue is reoccurring at 50,000 miles.
I have a 2018 jeep cherokee. The service shifter keeps coming on and all the gear shift lights are lit up. The car will stall or completely stop operating when this occurs. It occurs when I am driving in city traffic, highway traffic or stationary.
Service shifter warning comes on very often while driving vehicle.
After owning my brand new 2018 jeep cherokee for a few months, I turned on my vehicle and the service shifter warning came on in my dash and all the lights on my shifter lit up. I call the dealership and they told me to bring it in, so I took it and when I turned the car off, the message no longer appeared. The dealership took the vehicle for diagnostic testing and it said it came back fine. Upon getting my car back, it was randomly showing the service shifter message again so I took it back to the dealership two more times for the same issue and they stated that they couldn't duplicate the issue and so nothing was fixed. I have now owned the vehicle for 3 years and they refuse to fix the still appearing issue. No check engine light appears but I fear that whatever is causing the warning to appear may cause issues. I have read that many many others have had the same issue and the dealership wouldn't do anything. All three times I took my vehicle in, it was under warranty and they wouldn't do anything.
The shifter keep saying that it needs to be serviced the car only has 30,000 miles on it . I have spoken with other jeep owners and they say that they have has the same issue
While driving at 55mph, my jeep gave "service shifter" and reduced power. All shifter lifts where lite. I pulled over and call my dealer, they advised me to turn off engine for 2 minutes and restart my jeep, this should clear it. This was at 34,000. It did clear it. It happen again at 35,900 miles and I did what I was told the first time.. Happen again at 37,500 miles, finally got dealer to look at it and now they say I need a new bezels, harness and shifter. I have read this has happen to 1,000s of others.
Service shifter light came on on dash after I started my jeep, also all the red lights next to the shifter were lit up. Would not turn off until restarting the vehicle. Have read many jeep owners having the same issue with their cherokees. Should be recalled and fixed by jeep!
I continue to get a service shifter issue. Vehicle has 13,000 miles on it. This is a known problem across multiple years of cherokees. Dealership said it was a battery problem but after a new battery, I still receive the warning. Warning came on while parked, just after startup.
Transmission is shifting very hard randomly while driving
While driving service shifter warning came on and all lights on shifter were lit. This happened around 37;600 miles.
The car randomly shut off while I was at a light. It has done this several times and it is very dangerous. I almost got rear ended. There has been several complaints about this. It was in motion once and the wheel locked up. But it was a very slow motion. Second time I was taking off from a stop
The car will just shut off in idle , sometimes it will start right back up, others you have to wait a few minutes. Took it to dealer a few times and they keep saying that it is because when the oil gets low it this model that happens so I have to get the oil changed once a month
Tl* the contact owns a 2018 jeep cherokee. The contact stated that the vehicle shut-off while driving at various speeds, without warning. The contact stated that the vehicle was taken to an independent mechanic who informed him of an unknown recall on the vehicle. The mechanic suggested that the vehicle no longer be driven until it was repaired. The contact called hertrich chrysler dodge jeep ram of elkton (1147 e pulaski hwy, elkton, md 21921) where he was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Tl* the contact owns a 2018 jeep cherokee. The contact stated that while driving at approximately 30 MPH, the front axle fractured causing the vehicle to crash into a park vehicle. The air bags failed to deploy. A police report was filed. The vehicle was towed to an independent mechanic where it was diagnosed that the axle needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the failure was not a manufacturer issue. The approximate failure mileage was 37,000.
Driving on highway and the "service shifter" warning came up on the information screen and all the shifter indicator lights p r n d etc. Light up. Had to stop and restart the vehicle.
Service shifter warning on dash & all red lights of shifter. Car only has 17, 500 miles. Vehicle was stationary.
I own 2018 jeep cherokee with 56,000 miles and the service shifter light comes on the dash and all the lights light up on the gear shifter. This happens after driving for around 15 - 20 miles and once the car is turned off with the electronic push button start the lights go away for a short time and then come back on again. This happens only when the car is in motion.
Tl* the contact owns a 2018 jeep cherokee. The contact stated that while driving, the service light illuminated. The vehicle was taken to an independent mechanic who diagnosed the issue as needing to replace the bezel and harness on the gear shifter. The mechanic stated that if left unrepaired, the vehicle would eventually be unable to shift out of park. The contact made an appointment with huntington jeep chrysler dodge ram (5080 jericho tpke, commack, ny 11725 (631) 993-3300). The dealer stated that they had not heard of the issue before and provided and estimated cost to do the repairs. The vehicle was not repaired. The failure mileage was 45,000.*ln*dt
Tl* the contact's wife owns a 2018 jeep cherokee. The contact stated while his wife was driving 60 MPH, several lights on the gear shifter illuminated and service shifter warning message also appeared on the instrument panel. His wife slowed down to 30 MPH and was able to reach her destination without further issues. The contact called barkau chrysler dodge jeep ram of freeport (700 e south st, freeport, il 61032) but the dealership was closed. The contact then called anderson chrysler dodge jeep ram (5711 e. State st, rockford, il 61108) where the contact was informed to bring the vehicle in as soon as possible to be serviced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 52,000.
Tl* the contact owns a 2018 jeep cherokee. The contact stated while driving at various speeds, the service shifter warning light illuminated. The gear shifter box was illuminated as well. The contact restarted the vehicle and the vehicle worked as designed. The contact called #1 cochran chrysler dodge jeep ram (110 rte 908 building 2, natrona heights, pa 15065, (412) 245-4280) however, the vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 20,000.
Tl* the contact owns a 2018 jeep cherokee. The contact stated the while driving 30-35 MPH, the vehicle stalled. The vehicle was difficult to restart. The shift to park warning light was blinking. The contact added oil to vehicle. The contact called kevin's royal automotive (3961-3964 waverly rd, owego, ny 13827, (607) 687-3412) and was informed that the vehicle was working as designed and that the safety feature was engaged. The contact was informed the safety feature engaged when the oil level was low. The vehicle was not diagnosed nor repaired. The manufacturer was contacted however, no further assistance was provided. The failure mileage was unknown.
Service shift li8ght comes on and then randomly goes away, it will randomly come on while driving, there was a recall on 2017 jeep cherokee's with this issue
Service shifter message appeared when I was driving. The drive, reverse, neutral and other drive indicators lit up in red.
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