As I have only had the car 3 days, I can't say what it 'used to' drive like. But more than a few times, I have been trying to accelerate from a stop, and the vehicle hesitates for a moment. Sometimes I have been trying to make a left turn across traffic, or cross a busy highway. Fortunately, I haven't been in any close calls yet, but I can definitely see how an accident could occur, if you push on the gas to make a turn and your car accelerates really slowly for the first 2 seconds. I will be taking my vehicle to the dealership on monday to see what can be done about it.
2019 Jeep Cherokee electrical complaints
Page 11 of 13: complaints 281 to 310 of 342, newest first, as owners wrote them.
While riding the air conditioner will start blowing hot air for about 45 seconds and then start back blowing cool again.
First incident took place yesterday when slowing down to stop. The car died and I lost power steering and everything went blank. I sat for 10 minutes due to not starting up. It sounded like a grinding noise when I went to turn it over. After starting it back I took it to the dealership. They stated it was a recall and it was fixed. Well this morning I went to slow down at a stop sign when I went to accelerate the car died, I was stuck in 4 lanes of traffic. I finally got the car restarted and took it back to the dealership. They stated that they changed my oil and could tell that in looking into the issue that's what it is. They are going to keep the car over the weekend and let me know. However my friend has the same 2019 and her car has done the same thing after an oil change. Something has to be done before someone gets killed.
As of may 5th experienced a safety risk with this jeep and it's 9 speed transmission. On the expressway and tried to merge to another expressway and vehicle failed to downshift or accelerate when attempting to merge. This was also accompanied with excessive gear hunting along with hard shifts and long/high RPM shifts. Not to mention it will lunge or try to overpower the brakes when at a stop light. Will be going to the shop for the 4th time for same issue. The problem is, it is random and never know what it will do next. This vehicle is a safety risk!
At about 1200 miles, dashboard lit up, car stalled and needed to be towed. Dealer changed battery. Bringing home form dealer, happened again. Dealer had it two weeks. Picked it up and at 1600 miles, happened again. Dealer had it three weeks and changed out computer. Picked it up and next morning dashboard lit up. Stopped car before it could stall, and had it towed to dealer. After two weeks I picked it up. I don't want to drive it. 4 times in for the same issue, and over 45 days in the dealer. Dashboard warning lights: airbag, braking, park assist, electronic stability, battery, lane warning, etc. If there are warning lights on the dash, it lit up like a christmas tree. All issued happened while the auto was in motion
System controls shut down during driving. Lcd goes blank, or screen locks up, and audio shuts off. Sometimes, the entire control system shuts down and I have to stop and restart the car to get it to reboot. This happens while in motion and when at a stop.
Purchased the vehicle brand new in november 2018 and on several occasions within the past couple months, including today, the red brake light on the dash has spontaneously activated. Most of the time it occurs when I come to a stop light and auto shut off kicks on, however, this issue is very serious since its basically stalling my vehicle while in route, and is very scary since I drive my child around. I've also taken it into the dealership to have it looked at and they are unable to determine the issue, which is extremely disheartening.
Radio volume control issues. Volume fades in and out sporadically. Happens anytime. This makes radio un-usable.
As I am driving the battery light comes on and the car starts to stall and I am prompted to put the car in park as the d is blinking as is the battery light. I have to turn my car off then back on and it takes a minute to turn on then it goes. My battery is at its halfway mark per the vehicle info on the car. Then when I turn corners my car beeps and the speedometer word appears above the speed.
Am radio muffles on occasion. I have the alpine radio system with surround sound. It also has sirius radio which is not being subscribed to. It has been noticeable when car goes under an overpass but has also happened at other times. Seemingly when crossing intersections. Have not noticed this on fm.
When my vehicle is in motion, driving through city streets, and I try to apply the break it accelerates instead. The RPM's will reach 4000 or 5000 and hold there. I was told by chrystler to apply the gas quickly then break when this happens to stop my vehicle. This is unsafe and I do not feel comfortable in my own car. I also have an issue with the engine making a knocking sound at times, and the radio fades in and out, with that feature turned off, as well as shutting completely down and resetting itself. Prior to the recall in nov of 2018 this same vehicle from one week of purchase would stall while I was driving through city streets. All of these things happen at a speed of 35 or less. The car went from stalling to after recall update it is now accelerating when trying to stop. The dealer has not been able to replicate and chrystler either so they are saying there is nothing wrong with the vehicle. I do not feel safe in my own car. I am worried there will be a time I will not be able to stop the car before causing an accident.
March 2019 I was making a right hand turn going about 4-6 MPH onto a busy highway, when all of sudden my vehicle stalled in the middle of the lane I was turning onto. All the dash lights turned on. I placed the vehicle quickly in park , restarted the vehicle , placed it in gear and hurried to get out of the lane of travel. I then noticed a warning light , it's the auto stop start symbol with a circle around the a with an exclamation point near to the mileage area. Thankfully I took a picture of this error. I took my vehicle to napleton and the service advisor stated that the vehicle could have a battery issue or the oil in the vehicle was low. The best thing about the error sign is, that it clears after you shut your vehicle off and restart it. Even after showing the picture of the error the service department can not duplicate the issue. Stated the vehicles system is not showing any error codes when they plug in their code box. It's been already 4 different occasions my vehicle stalls while turning or stopped at a light trying to move forward. I guess chrysler will not recognize the issue they are having with these vehicle until someone loses their life and they get sued for damages. I shouldn't have to deal with a stalling problems a new vehicle with less than 5000 miles.
Car radio/computer turns off several times while driving, won't reconnect to carplay (which has navigation) until you stop the vehicle and restart the engine, car does not register fob action (unlock, restart, open tailgate, alarm) and the batteries were good and the car didn't give alert that no fob was detected. Once I finally got in the car, the engine wouldn't start.
The vehicle keeps stalling without warning recal#ua9/the federal safety agency 18v‑739 the dealer had the car to fix the recall. The car still does the same thing as it did before recal. It has been in 6-8 times for this problem. Dealer installed a data recorder and it did not record an event twice. It happens on the hiway, the street and in front of the house when going into driveway;
Right after leases the new car , drive down to highway engine light on staring wheel not moving , stop the car side of highway, tow the car to other jeep dealer ,day after they called its working but didn't know what is problem. Talk to original dealers to ask change other new one but they dined.
The vehicle's electrical system does not work properly. The uconnect screen fades in and out to total blackness. You cannot read anything. There is no way to change any of the settings. I had to turn the car off, start it again to get the screen to come on. It is dangerous when you are driving and have to guess what is happening on the screen. The radio does not work right. I start the car and it either comes on full blast volume, and then fades out to no sound, or it just has no sound at all. I followed the owner's manual to reset the uconnect system using the uconnect menu reset button. That did absolutely nothing! I cannot trust the car or the screen in the uconnect system. The second issue and it is a big one! The car stalls when you step on the accelerator! I tried to pass a car, and stepped down to accelerate and the jeep stalled! I almost wrecked! When you step down on the accelerator the engine feels like it is going to stall. I am not a mechanic, so I do not know if all of this is electrical, or engine related. This is an on going problem.
Tl* the contact owns a 2019 jeep cherokee. While driving, the vehicle lost power without warning. The contact shifted into neutral and the vehicle restarted. The instrument panel indicators flashed as the contact drove home. The following day, the vehicle was started, but then shut off and failed to restart. The contact called the manufacturer and had the vehicle towed to fairfield chrysler dodge jeep ram (1409 montour blvd, danville, pa 17821, (570) 275-3300). The dealer diagnosed that the ABS unit needed to be replaced. After two weeks, the contact drove the vehicle and it stalled two miles later. All the instrument panel indicators illuminated again. The contact was able to restart the vehicle and barely made it home. The vehicle was towed again to the dealer where it was diagnosed that there was a loose wire. The vehicle was currently at the dealer. The contact wants to return the vehicle and stated that it was unsafe to drive. The failure mileage was 13.
My jeep keeps cutting off while driving I'm the middle of traffic. I have complained about the problem and nothing has been done about it. It's unsafe. And radio cuts on and off, change the station and heat and A/C on its own.
Radio goes out only is own say insert key while driving sometimes just shuts off if you search 2019 reviews there's more complaints then any other chrysler this is just a shame 27000 car and the dealership can't even fix it and people like me get stuck with crappy cars thinking they are buying new car with no worries wrong chrysler.*dt *bf.. Invalid VIN dealer told the consumer it was a flash recall and happened again.
The tail lights become clouded due to condensation that appears after the running lights have warmed up the inside of the tail light housing. This occurs in all weather conditions. Condensation does dissipate or fade away when lights and the car have been turned off and stationary for some time.
Started vehicle and was about to drive out of drive way, and the 8.4inch screen was white with multi color lines going down the front, after a few minutes it went black. Radio still works, just now visual. Happened today 12 feb 2019
Less than 30 days of purchasing the car it completely shut down while I was driving in traffic. Battery light came on, car rolled to a stop and would not crank back up for a few minutes. This happened while driving at a speed of 55 - 60 MPH. I called the dealership and they had me bring the car back in. Apparently this is a safety feature that happens when the oil is too low!!! They did not top off the oil when I purchased the car. However, this is not a safe thing for a vehicle to do. I could have been killed in atlanta traffic on these interstates. This is beyond dangerous and this " feature " was not disclosed at the time of purchase!
Day drove off lot radio fades in and out all radio stations. Stops for about a week and starts back up. Turning car off and on has no effect. Doesn't matter the area being drove inner city highway backroads it happens at any time any where. Car can be sittting in driveway, parking lot, stop light and continues.
My 2019 jeep cherokee latitude plus has had a electrical problem starting 2 weeks after we bought the vehicle. The radio screen changes on its own to all the different features on the screen including turning the backup camera on while driving forward, turning the seat heater and wheel heater on and not shutting off, turning the heater and max A/C on and off, calling people while on bluetooth. This happens when the vehicle is in motion, stationary, on city streets and highway. I have taken the vehicle in 4 times so far for this issue. The service department has tested the battery voltage on 12/17/18 couldn't find a problem. Problem again on 01/14/19. Problem again 01/23/19, service department checked it, gave it back to me and said they were ordering a new radio. 01/28/19 radio replaced. After the radio was replaced the mileage was blinking and the electronic throttle system light comes on and then shuts off after starting the vehicle. 01/29/19 vehicle is back at the service department with the same issues (01/30/19 service department still has vehicle). I have video of the problem but can only upload photos so I took screenshots of the video.
On december 29th at about 5pm, I was traveling south at 40mph on plymouth sorrento rd in orange county fl.as I was driving, I heard a ding (1 ding almost as if my seat belt wants buckled, but it was) and at that time, my jeep shut down in travel. The first thing I noticed was the radio shut off and all the gauges, as I went to correct my steering, to get back in the center of my lane, I realized I had no steering capabilities, the steering wheel was locked. When I realized what had happened, I began to slow and the car came back on. This all took place in about 5 seconds. When I got my head straight and started back home, I noticed that the radio, control panel/gauges and A/C would not function properly. I could not change channel, turn air off, couldn't change volume or nothing. About twenty minutes later I arrived at my house and shut the car down. The radio continued to play. I had to start and shut the jeep down three time in order for the equipment to shut down. I called napleton jeep of clermont to come tow the jeep in and I called chrylser corp to notify them of the major safety hazard this was and problems this could have caused. Searching the same year and model jeep on the internet, it appears this is a pretty common thing,. I explained it to one of the chrysler corp managers and he said it didn't matter how many vehicles this happened to, there is no problem. Chrysler had the napleton dealer drive the car for about 90 miles over a week period and never had a problem. At that time I got a call from chrysler and napleton, stating I can pick my jeep up, there is nothing wrong. The jeep had about 2000 miles on it when this happened. We have had the jeep about 40 days when this happened, and because chrysler couldn't recreate the issues, they have just washed their hands of the problem.
When a phone call comes in the ringer volume is at maximum volume. This is heart stopping, making me jump. I am forced to quickly turn the volume down which, when in traffic, is very distracting and potentially dangerous. I have read online of others having this issue, with no resolution. Even though I turn the volume down, the next time the volume is right back up at maximum. There is no way to avoid this. I also have the issue of bluetooth calling being useless. Although I can hear the other party they cannot hear me. The system also makes a very loud popping static noise whenever I use the bluetooth system, either at the beginning or end. I am afraid this will damage my vehicles speaker or stereo system. I have had the vehicle to my dealer numerous times and they were able to recreate the issue. We even tested on another cherokee and the issue did not occur for me in this vehicle. The dealer did a software update that did not help. Then they were told jeep was coming out with a software update that would help. After 3 months they told me the update was in, so I dropped my car off again. The next day I was told that the update was corrupted and that jeep informed them not to run the update or there would be new problems. So my car went to the dealer again for no reason. This has been a huge inconvenience for me for months now. I also had an issue with the radio rebooting while driving, for no apparent reason. I also experienced an issue with the radio displaying nothing but colored lines and eventually going black all together. This was hopefully fixed by an update but that still remains to be seen. Overall, this jeep has had me going back and forth to the dealer starting about a month after I bought it.
I leaned my 2019 jeep cherokee back in september 2018. A week after leasing it I was slowing down to come to a stop sign and it beeped at me and all the power shut off in the jeep. I tried to hit the start button nothing. I put it in park after fighting with it to go into park and tried the start button again. Nothing. So I waited 2 minutes and tried again it turned back on and was fine for the rest of the drive. January 24 2019 I was pulling out of the parking garage at work and after 4 minutes of it being on it shut off mid driving. Same thing happened it beeped and all power shut off. I put it in park and hit the start button. Nothing. Waiting 2 minutes tried again turned on made it all the way home. Also when I turn either way it beeps as of a door is open. No door is open check repeatedly. When I go over a speed bump it sounds like something is grinding in the back end I have to come to a complete stop and start again after the bump or the jeep will not move. The radio will randomly make a very loud static noise that is ear piercing for a second the it will be fine or it will restart the radio it's different everytime it happens.
The car completely shut down while driving at night on a snowy mountain road. All lights and everything completely shut off. I was able to stop in the opposing lane of traffic and restart the vehicle before being struck. The vehicle electrical system continued to flash into warning and limp mode several times but we were 100's of miles from a dealership. We continued with the problem until we were able to limp home and back to the dealership. The vehicle also revved up to 4000 RPM while my foot was on the brake and not touching the accelerator. The low tire lights kept rotating to different tires as I drove with none being low. The dealership said it was a vacuum line and they drove it for 10 miles without result. This vehicle almost killed us on several occasions.
This reports documents a second instance of power failure. On friday, jan 4 faii was driving on interstate hwy 287. The dashboard went dark at first and then started flickering. Car then stalled while driving. The gas pedal no longer worked. The power steering failed. I coasted to the shoulder. When in park the dashboard came back on with battery, engine light, and p with circle and exclamation mark. A message came on display to service transmission. I had to be towed to the car dealership. At the dealership I was told the repair work wouldn't start until monday. On monday afternoon, I was told the battery connection was poor and they ordered a part. I also received a recall email that states the transmission needs to be fixed. I feel this vehicle is life threatening at this point. Many cherokees have received 5 recalls and I only have one. Please look into the cherokee limited 4 x 4.
The first time I had a problem with this car was a few days after I received it in dec 2018. Power steering went off while I was driving it. The dealership was closed so I did not bring it into the dealer until two days ago. Since the car started up and showed no battery icon or display message, they could not find out what happened. They tested for codes but to no avail. I picked it up yesterday. I decided to drive the car today and sure enough the display turned dark while I was driving. The engine light, battery icon, power light went on. It stalled on the highway and I coasted to the dude of the road. I had to be towed because it would not move when in drive. The dealer is investigating it now
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