Vehicle locks up and completely dies while being driven at high speeds. Steering wheel locks up. Must come to a stop to put in park and restart car.
2019 Jeep Cherokee electrical complaints
Page 12 of 13: complaints 311 to 340 of 342, newest first, as owners wrote them.
This is the third time we have had an issue with my wife's jeep. 2019 jeep cherokee limited. First issue was just over a thousand miles, spent almost a month in the garage. Going down the interstate at high speeds the car shuts down and you lose all power steering, the brake pedal gets hard, etc. You lose all lights in the dash, all power going up hills, have to stop completely and restart in order to go anywhere. Serious safety issue as reported to jeep multiple times now and they have said is fixed. We have requested they swap out our vehicle with another new jeep and they refused. This is a serious serious safety issue where the ability to safely drive the car abruptly stops while you are driving. Power steering completely shuts down as does the car transmission making it so you can go nowhere. We have been almost wiped out by a semi truck on the interstate, this is after their third attempt at fixing the vehicle and saying it is fixed. And safe. We have requested time after time for them to give us a new jeep and they refused because they don't want to dish out the money or whatever the case is. This vehicle can lose power steering and the transmission can go into neutral at any time while driving down the road causing you to be left with a very unsafe vehicle at highway speeds and potentially unable to steer the vehicle. It is a miracle that my wife who was 40 weeks pregnant at the time was able to put all her muscle into the car and steer it away from going over a cliff the first time when it died. The second time we were on the interstate on the way to a doctor's appointment. Third time was today on the interstate again.
Our brand new 2019 jeep limited 4 x 4 with v6 engine (285 miles) was started up in our driveway I noticed the battery light was on. The dashboard stated the start/stop function was no longer working. The seat would not move for driver 2. We needed to get to an event and attempted to pull out of the driveway when we noticed the power steering was not working. We returned the car to its spot on the driveway. The car was started this morning with no battery icon showing and no dashboard memo. I'm afraid to drive this vehicle and will get it to a dealership.
While pulling into a parking lot the vehicle engine shut down, it has done this three times in the past week. Vehicle is now at the dealership. I had to put the vehicle in park in order to restart it. *dt *dt
Today we bought a new 2019 jeep cherokee VIN [xxx] from quirk dealership in braintree ma. The car stalled 100 feet from the dealership leaving the lot - no ability to steer all systems died. These cars need to be recalled, very scary in traffic with no ability to move. This is not the first complaints I have seen, please help the consumer by recalling these vehicles. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The radio volume continually fades in and out all of the time. Many 2019 owners have the same problem. Factory issue.
Was at a 4 way stop sign getting ready to pull off when vehicle stop working. Tried to recrank the vehicle but it took 5 minutes to start again. Called dealership and took it to the service department. About a week and a half later vehicle started having issues again. Vehicle started to stall and have a very slow take off. Take off was so slow until I had to sit 15 minutes before take off.
Car will stall while in motion and come to a complete stop. It's very dangerous to have a new car stall in the middle of traffic. I have contacted the dealer and they have no
Tl* the contact owns a 2019 jeep cherokee. While driving approximately 15 MPH, the vehicle stalled and an unknown electronic symbol illuminated. The vehicle was taken to crowley chrysler jeep dodge ram (860‑261‑3000, located at 1461 farmington ave, bristol, ct 06010) where the software was upgraded, but the failure recurred. The vehicle was taken back to the same dealer and an unknown failure code was located. The dealer also diagnosed and replaced the engine. The manufacturer was made aware of the failure and advised the contact to file for an arbitration. The contact filed for an arbitration. The failure recurred and the same dealer installed a flight controller to track the failures. The contact later received notification of the federal safety agency campaign number: 18v739000 (power train). The vehicle was repaired per the recall and the contact stated that the vehicle "appeared to be repaired"; however, she wanted the vehicle replaced. The failure mileage was unknown.
Vehicle would not start. Had it towed to the dealership and they replaced the park/neutral safety switch.
My 2019 jeep cherokee latitude was just exiting the interstate and approached a light on the off ramp. Upon stopping and trying to accelerate my jeep began beeping and the "drive (d)" started blinking on the dash and gear. During this time my vehicle would roll backwards to the off ramp unless the emergency break was engaged. I was not able to press the gas, shifting into other gears did not do anything and the breaks were locked out. I was sitting in the bike lane blocking traffic and hoping to not get hit. I was able to roll downhill about 50ft and steer onto a side street. Once there I again tried to shift to different gears and nothing seemed to work. As mentioned my breaks were locked and the gas pedal was out of service. Finally, after exiting the major intersection I tried turning the car off and back on and it seemed to clear the error. My car is currently in the shop for this problem. Something needs to be done about this though. If this would have happened seconds before serious injury or deaths could have been involved.
I have a 2019 jeep cherokee with 4,800 miles. Periodically while driving, the battery/voltage indicator comes on and the car completely shuts down. It has been very scary and dangerous. This has only happened on slower, city streets so far. The car restarts after its put in park. Its at the dealer, but no luck finding a cause yet. I have attached a photo of what it looked like when it last occured.
First we weren't able to take vehicle home the day we signed the finance papers, 8/19/18, due to battery being dead. We then picked up car on 8/20/18. Kept vehicle till around the 23rd. The jeep cherokee turned off in traffic and went into battery protection mode. We had to put car in park and restart. We were almost rear-ended. I then called dealership to talk to salesman and he was busy so I asked for manager who then told me that the salesman would call me back. When I told salesman about the incident I was told to drive with start-stop function off and to wait till next day to see if it did it again. The vehicle didn't start in the morning and then tried second time and it turned on in battery protection mode so I took it in to dealership and was given a loaner. We then picked up cherokee on or around 8/31/18. We were told the battery was recharged. The cherokee then started to turn off again in traffic so I took it back on 9/5/18. I was given another loaner. I was then told to pick up cherokee on 9/18/18. I was told that they didn't find anything and couldn't recreate the incident. Ever since we received the cherokee back on the 18th we keep the start-stop function off. Now the tire pressure sensors keep coming on and off and the gas is going at a faster rate then before. Not sure if sensors are working correctly. Took car back to dealership on sunday 10/14/18 and was told to call service the next day because they had no loaners. Today 10/21/18 vehicle turned off while driving out of parking space. Car restarted but do not trust driving this vehicle with my family inside. There has been several times the vehicle didn't accelerate while stepping on the gas pedal.
While vehicle in motion, charging system/battery warning light illuminated. Within 5 minutes of this incident, tire pressure/run flat warning indicator illuminated. Recommended pressure of 36 psi incorrect. Received 2 recall notifications on app and email. Then both recalls disappeared.
The car stalls while driving at low and high speeds. The engine will atop completely and the car rolls back or begins to drive backwards when it's restarted. This is a real safety concern as I have almost been hit 4 times now due to the car stalking in atop and go traffic and another time while driving at high speeds. Also, the car appears to chug or hesitate to change gears. It's is slow to pick up speed and at times, it will not accelerate. The radio fluctuates in volume level constantly regardless of the programming and it's so bad that you can't even use it. I'm concerned for the safety of myself, my children and others as well. Chrysler appears to have no concerns. Unless someone dies, I'm afraid this issue will not be resolved.
Takata recall. I was merging into the turning lane in busy traffic. As I was applying brakes and coming to a low speed the voltage light came on and the jeep completely stalled and lost all drivability. No other lights or anything was in the dash just the voltage. I put the car in neutral and managed to get it back started before getting hit in a busy intersection.
Tl* the contact owns a 2019 jeep cherokee. While driving 15 MPH, the vehicle stalled and the battery warning indicator illuminated. After a few minutes, the vehicle was able to be restarted and drove normally. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 4,900.
I was at a stop waiting to make a left hand turn, when I saw an opening to turn I accelerated, turned the wheel and had just barely cleared the oncoming traffic when my car stopped accelerating and my engine cut entirely. I coasted through the rest of the turn with no power just barely avoiding being hit. I looked at the dash and saw my battery light flashing and my info center displaying the message you see when you first enter your car "to start engine put foot on brake and press start button" (or some variation of this phrase, I can't quote it verbatim). It had stalled. I turned the car back on, called the dealership and they immediately sent someone to pick it up. I have owned my brand new car for 11 days and have only 700 miles on it. The dealership cannot find anything wrong with my car, cannot recreate the situation and there is no apparent recall on my car's year. There is, however; a recall on the model. Fca's advanced communication for recall u87 on 8/16/18 does list my model year and the original documentation for the federal safety agency's 18v‑524 does as well. The actual recall does not. I'm concerned as this recall documents an issue with the powertrain control module (PCM) that "may have been manufactured with a suspect voltage regulator chip on the electronic circuit board. If the PCM fails, the customer may experience a no-start, a start-and-immediate stall condition, or an engine stall while driving". That is an exact quote from the fca communication on 8/16/18 which lists my model & year. The dealer is unable to address this though as the recall does not. Its clear to me this is the issue but this small exclusion of my model year leaves my dealership with their hands tied and me with a potentially unsafe car.
Vehicle stalls no re-start traveling 80 MPH on interstate. Complete stall dead stick , no dash lights , no power.!!! Coast to stop no re-start. Dead
While driving down the road the battery light came on followed by the etc light then the vehicle died without any other warning
I leased a 2019 jeep cherokee on may 23,2018. On four occasions since that time, the car's battery light comes on and the car stalls out. The incidents have happened while in motion when slowing down (less than 10 miles per hour) the car was in a jeep dealership for several days this month, but they were unable to determine the cause of the problem. The problem happened again today, september 16th. A review of internet sites reveals other customers are experiencing the same problem with no resolution from jeep. I consider this problem to be a safety issue, and certainly one that should not be happening with a new car.
Vehicle battery died while driving. Has happened 3 times. Happens at low speeds. Power steering is turned off and you must turn car off and turn back on. Very danergous because you can't turn your steering wheel when it is dying so easily could be hit.
I was stopped at a red light, waiting to turn right as I yielded to other traffic. I was slowly moving forward when my battery light flashed and my car stalled out and started rolling backward. I was in a lot of traffic, so I had to put my flashers on. A man offered to push me to the side of the road. I had already turned off my car, but decided to try turning it back on. It restarted fine; and started driving again. This could have been extremely dangerous if I had been driving at any higher of a speed. I only have 585 miles on this vehicle. I have read other people having the same exact issues and have taken them to dealerships with no solution. *dt
The vehicle's infotainment system started to intensly malfunction while the vehicle was stationary. Multiple functions started to malfunction simultaneously including the radio, air conditioning, and windshield wipers. The infotainment system would also randomly turn off and turn back on. After turning the vehicle off to see if that would fix the problem, the vehicle continued to experience multiple malfunctions. The vehicle then started to move and the same issues were still occuring. This incident happened on a city street and a highway.
The car stalls while driving for no apparent reason. The engine turns off and there is no power on the dashboard. This will happen regardless of oil levels, even though the car has always had the proper oil level. It takes about 5 minutes to turn on again when you are in the middle of the street/freeway with traffic behind. The dealership was unable to find a problem, but it keeps happening on a daily basis.
The auto start/stop feature kicks in as normal, however the car does not start back after doing so. This does not happen every time but happens often enough to cause issues, like in traffic, and on slops. The brakes lock up, and I have more than once started rolling backwards. All gears flash on the display, and I must cycle the key to fix the issue. Possibly related to the underlying issue, but not the start/stop feature, if the car is in neutral for any period of time, such as when being pulled through a car wash, the exact same thing happens. When I try to shift back into drive to pull out of the car wash, the d flashes on the display, nothing happens, no matter how much time I spend trying to get it to register, which honestly isn't much, I have to get out of the car wash quickly, nothing happens. I'm left once again having to cycle the key and restart the vehicle. Every single time after the issue happens when the vehicle has been in neutral, the start stop issue occurs on the first instance of it being engaged. The dealership doesn't seem to care, wouldn't even take a copy of my video, and are putting so many miles on my brand new vehicle to "replicate" the issue. This has been happening since early july, and jeep nor chrysler seems to have any answers as they've "never seen this before".
In the las 3 weeks the jeep 2019 cherokee latitude plus when I was driving shut off while I was 5 miles per hours this is not safe at all, I took it to the dealer and they said is anything wrong with the car, but I am scare to drive the brand new car on the freeway, right now the car is again at the dealer
Purchased 2019 jeep cherokee latitude 4x4 2.4l engine on may 12th. Only have 1,700 miles and it has stalled on me on three occasions not due to the ess. June 2018: -1st: while entering the freeway during rush hour it stalled, causing me to coast to a stop on the side, put it in park, and restart it. Almost caused an accident. Two weeks later: -2nd: coasting to a stop sign, stalled, coasted to stop, put in park, restarted. August 2018: today: coasted to stop sign, stalled, restarted. It has been to the dealer twice already since I purchased in may, they cannot figure it out and I'm not alone, please see this article: https://www.cargurus.com/cars/discussion-t77882_ds917392 this is a huge safety concern as I'm nervous it will happen while on freeway, all three times the battery light came on as well as the charging icon. Dealer has no idea what is causing this and I'm paying $457 for a brand new vehicle that is unsafe.
I bought this car brand new and not even a week later it was throwing every single code possible. Tried to drive it to the dealership but it died 17 times including in the middle of traffic.. Every warning light was on saying service something different everytime. After having it towed to the dealership with exactly 300 miles on it they printed a sheet with 35+ codes that the car was showing. Its been over a week and after checking in they said they have no idea how/if it can be fixed. At this point even if it can be fixed whats to say it won't happen again. Its a serious safety issue!!
I have had several issues with this car it started out with when I went to go change the radio on the touch screen the screen was so hot it burnt my finger. I made an appointment with jls jeep and they said there were a lot of radio codes coming up so they were going to replace it. After the radio is replaced my car then decided to was now going to shut off on me while I was driving at speeds 55mph. The d on the shifter started flashing and then the screen above the steering wheel started flashing saying put the car in park and turn it off. During this time I could no longer use the gas pedal and had little control over the steering wheel for it was stiff almost as if the car just locked up. Since I was on a highway where the speed limit is 55mph I was very lucky that another car did not his me since there was literally nothing I could do until the car came to a complete stop and then I had to put it in park and turn it on and off again.
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