Television warning for bad air bag chip.
2002 Jeep Grand Cherokee airbags complaints
Page 10 of 17: complaints 251 to 280 of 486, newest first, as owners wrote them.
I sent my car in to have the airbag system occupant restraint control module on my vehicle checked due to an issued recall on my vehicle. This issue was fixed as far as I know; however, during the repair, the center console of my jeep where the gear changer is was broken and not repaired by the company. I do have a picture I can send to you, but don't see an option to attach it.
Chrysler has sent a recall notice for air bags to be fixed .when we left the dealer ship our airbag light was still on!!!!! They say the recall has"nothing to do with the light,and for $100 we can diagnose and see what it is" what's the purpose of a recall if you do not fix the problem??????? The shop employee said "oh the air bag may or may not work, we have no clue" why is it safe ,using normal common sense, to allow a vehicle to drive away unsafe??????? Chrysler corp was of no help ,didn't care because they paid for the recall and it was not there problem after that was done!! They know the air bag problem is a wiring issue so why are they not made to figure out the exact problem??? Who will be responsible in a crash if they do not deploy correctly? I\why is it legal for them to allow unsafe cars on the road????
2002 jeep grand cherokee air bag warning light stayed on after starting car. Found out there is a recall via chrysler number m35 to address airbags that may inadvertently deploy due to electrical spikes to the orc module causing it to short. Took the vehicle to dealer and after the work airbag warning light is still on. Diagnosis was "orc module internally shorted and needs replaced" and the estimate is over $500. Chrysler says that this is not part of the recall and I am responsible for the repair.
Tl* the contact owns a 2002 jeep grand cherokee. The contact indicated that the air bag sensor illuminated and randomly remained lit on numerous occasions. The contact stated that the vehicle was taken to a repair shop more than once and the mechanics were not able to replicate or diagnose the failure. The vehicle was taken to an authorized dealer and was included in the federal safety agency campaign number: 12v527000 (air bags). The dealer did not indicate if they inspected the air bag control module to determine if the supplemental jumper harness to the air bag control module needed to be replaced. The contact stated that they filtered the occupant restraint control module circuit and the wiring jumper. The contact indicated that upon leaving the dealer, the air bas sensor continued to illuminate and that the recall repair did not remedy the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 171,516.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning indicator was illuminated. The dealer was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was unknown.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning light remained illuminated after servicing the vehicle under the federal safety agency campaign number: 12v527000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 183,000.
Tl* the contact owns a 2002 jeep grand cherokee. Once the vehicle was repaired according to the federal safety agency campaign number: 12v527000 (air bags), the air bag sensor indicator remained illuminated. The vehicle was brought back to the dealer where it was diagnosed that there was a bad connection. The failure was resolved again, but recurred. The dealer stated that another air bag sensor was faulty, but was not covered under the recall. The manufacturer was notified of the issue. The VIN was unavailable. The failure mileage was 239,000.
2002 jeep grand cherokee. Consumer writes in regards to air bag not deploying during an accident. *smd the vehicle rolled over, and at least one person was injured.
We received a safety recall notice, notification code m35 / the federal safety agency 12v‑527 regarding the orc module in my 2002 jeep grand cherokee. We contacted the dealer and the dealer installed the orc module filter circuit as the recall instructed; however, the issue was not resolved and now my airbag warning light and seatbelt indicator light are illuminated on the front dash console. The issue is not resolved and the dealer claims that the orc module filter was not intended to fix any issues with the airbag and SRS?dealer wanted to charge me a diagnostic fee and a repair fee. The information that was provided in the recall notice and the lack of responsibility taken by the dealer does not make any sense.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag indicator illuminated on the instrument panel. The dealer repaired the vehicle according to the federal safety agency campaign number: 12v527000 (air bags). When the contact picked up the vehicle, the air bag indicator was still illuminated. The contact stated that the dealer wanted to charge him for a repair that was included in the recall. The failure mileage was 111,000.
I own a 2002 jeep grand cherokee. I received a manufacturer recall notice close to one year ago. I have contacted the chrysler-jeep-dodge dealer several times. Each time I attempt to schedule an appointment, I get the same response. I'm simply told, they do not have the parts in stock needed to fix the defect. Along with, they haven't a clue as to when the parts will come in. According to several notices I have received throughout the year regarding the safety recall of my vehicle, this defect could cause myself to crash without warning. Knowing each day I drive my vehicle, I am putting my life at risk, is very unsettling. I am just confused as to why the national traffic and motor vehicle safety act continues to send multiple safety recall notices for my vehicle. When at the same time, the responsible party to my solution, just shrugs it off like it's nothing to worry about. All because, "the parts have not come in yet", still. Can you please provide me with a solution? I really do not know what I am supposed to do when the dealer is unable to remedy this defect. Thank you
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning indicator was continuously illuminated. The vehicle was repaired according to the federal safety agency campaign number: 12v527000 (air bags), but the failure recurred. The vehicle was not repaired and the manufacturer was not notified of the failure. The approximate failure mileage was 122,300.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 12v527000 (air bags). The dealer could not repair the vehicle for three weeks because the parts were not available. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning lamp illuminated intermittently on the instrument panel. The vehicle was taken to the dealer. The technician diagnosed that the air bag module was defective and would need to be replaced. The manufacturer was made aware of the failure and stated that the VIN was not affected by the federal safety agency campaign number: 12v527000 (air bags). The vehicle was not repaired. The failure mileage was 141,000.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag warning indicator remained illuminated. The vehicle was included in the federal safety agency campaign number: 12v527000 (air bags); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The VIN was unavailable. The approximate failure mileage was 130,000.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received recall notifications for the federal safety agency campaign numbers: 06e011000 (fuel system, gasoline), 06e022000 (service brakes, hydraulic), and 12v527000 (air bags). The dealer stated that the parts needed to complete the repairs were not available. The contact received the recall notices months ago. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep cherokee. The contact stated that the air bag warning light was illuminated. The contact mentioned that the vehicle was recently repaired under recall the federal safety agency campaign id number: 12v527000 (air bags). However, the airbag warning light remained illuminated after the recall repairs. The remedy failed to repair the problem. The manufacturer was notified of the failure. The VIN was unavailable. The failure mileage was unknown.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that the air bag recall under the federal safety agency campaign number:12v527000 (air bag) was remedied; however, the air bag warning indicator was still illuminated. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000. Updated 10/02/14*lj updated 03/10/2015
Tl* the contact owns a 2002 jeep grand cherokee. While driving approximately 35 MPH, the air bag warning indicator illuminated. The failure occurred seventy times. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 150,056.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received a recall notice for the federal safety agency campaign number: 12v527000 (air bags); however, the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure. Updated 09/16/14*lj the consumer stated the vehicle was repaired. Updated 1/15/15
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 12v527000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received recall notices for the federal safety agency campaign numbers: 12v525000 (seats) and 12v527000 (air bags) however, the parts needed for the repair were unavailable. The manufacturer was notified. The contact had not experienced a failure.
2002 jeep grand cherokee. Consumer writes in regards to airbag light illuminated.*smd the consumer stated the air bag light illuminated two months after the vehicle was purchased. The air bag light was on the day, she test drove the vehicle. However, she was assured the issue would be fixed.
Tl* the contact owns a 2002 jeep grand cherokee. The contact stated that after having the vehicle repaired under recall the federal safety agency campaign number: 12v527000 (air bags) the air bag warning light illuminated intermittently. The dealer and manufacturer were made aware of the failure. However, decline to offer an alternative remedy. The vehicle was not repaired. The failure mileage was 52,410.
Airbag recall (m35 / the federal safety agency 12v‑527). After repairs were completed on 03/26/2014 the airbag and seatbelt warning lights still on. Dealer was not able to repair the defect. On 06/16/2014 dealer still not able to identify the cause and asked for $250 to further inspect the car to determine the cause. Dealer wrote on paperwork "no communication from orc need more time (and money) to diagnose. Customer declined at this time". I received the first notice in jan 2013 and the official recall months later. No parts were available for months. As soon as I received the recall notice I took the vehicle to the dealer. How can it take almost two years (from fall 2012) and still no solution to the problem? It is obvious that the manufacturer is delaying the repair as much as possible to reduce overtime the number of repairs.
Airbag recall (m35 / the federal safety agency 12v‑527). After repairs were completed the airbag warning light was on. Dealer stated that I had brought it in that way - not true. So I'm not sure if the problem has actually been fixed. Dealer needs to complete repairs by fixing the cause of the warning light being on.
Sent a recall notice, but seems parts are still not available..... Have airbag light on and off and afraid of bags inflating.
Tl* the contact owns a 2002 jeep grand cherokee. The contact received notification of the federal safety agency recall campaign: 12v527000 (air bags). The contact mentioned that the first notice was received in december of 2012 and a second notice was received in january of 2013. The manufacturer was contacted on numerous occasions where it was advised that the parts for the recall were not available. The dealer was unable to perform the recall repairs due to parts not being available. The contact had not experienced a failure. Dr
Tl- the contact owns 1996 and 2002 jeep grand cherokee. The contact received a recall notice and took his vehicle in for repairs and was told that parts are not available. -hb
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