Tl* the contact owns a 2012 jeep grand cherokee. The contact received notifications for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) and the federal safety agency campaign number: 14v391000 (electrical system). However, the parts needed were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
2012 Jeep Grand Cherokee brakes complaints
Page 7 of 11: complaints 161 to 190 of 289, newest first, as owners wrote them.
Tl* the contact owns a 2012 jeep cherokee. The contact received notifications for the federal safety agency campaign number: 14v154000 (electrical system) and the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the parts needed were unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
There has been a recall from chrysler regarding the brake booster freezing during cold weather. The recall is p-14/the federal safety agency 14v‑154 . We have been on a waiting list since may 2014 and the dealership has been unable to receive the parts to make the repairs. I have been in contact with chrysler and they have been no help as to making a timely repair. I ask that you look into this issue as to why so many people are on waiting list awaiting parts.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign numbers: 14v154000 (service brakes , service brakes, hydraulic) and 14v391000 (electrical system) however, the part to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
While reversing from a driveway with an incline brakes were not responsive. I would like to file a formal complaint against chrysler for not supplying the parts to dealerships/car owners for all recalls (p14,p36, impending alternator recall, etc). These recalls in my opinion are all extremely dangerous and endanger the general public along with the owner of these vehicles. P-36 vanity light catch fire, p-14 break failure, impending alternator - car loses power unexpectedly. I will also mention our warranty periods have been extended for 5 additional yrs and 50,000 miles due to possible left cylinder head failures. Shame on chrysler for not supplying parts and making the dealerships the middle men who also dont help the customers and point back at you. Lives are at risk...supply the parts and rectify your poor quality control.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed to repair the vehicle was not available. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the parts needed to repair the vehicle were unavailable. The manufacturer was not notified. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 14v154000 (service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
I have 2 recall notices from chrysler on my 2012 jeep grand cherokee which I have had for several months (recalls nos. P14 and p36). Every time I contact my chrysler dealer, south point chrysler in austin, texas, I am informed they do not have the parts to do the recall work.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 14v154000 (service brakes, hydraulic). The part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received recall notifications for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic) and the federal safety agency campaign number: 14v391000 (electrical system). The parts needed to repair the vehicle would not be available for several months. The dealer was unable to provide a specific date for when the parts would become available. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 5/12/15*cn the recall repair was completed. Updated 03/17/15
Went for recall work as soon as I received notice from chrysler. Have been waiting over 3 months for parts and dealer does not know when parts will be available. I called chrysler to complain and there only response was, "call your dealer". What good is it to recall vehicles and then not repair them?
Tl* the contact owns a 2012 jeep grand cherokee. The contact received recall notifications for the federal safety agency campaign numbers: 14v154000 (service brakes, service brakes, hydraulic) and 14v391000 (electrical system: wiring). The parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that the federal safety agency campaign number 14v154000 (service brakes,service brakes, hydraulic) and the federal safety agency campaign number 14v391000 (electrical) exceeded a reasonable amount of time for the recall repair. The dealer advised that the parts were not available for repair and did not know when parts would become available. The contact did not experience a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while approaching a stop sign, the brake pedal was depressed but failed to respond. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes , service brakes, hydraulic) in june of 2014. The contact stated that the part to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate mileage was 25,000.
I am not sure if this is the correct place to complain. But I received a recall for my brake booster ( which I am not sure what it is, but anything to do with brakes has to be important) months ago. I reach out to the dealership saying I receive the letter in the mail about my brakes and I need this fixed and they said well they only send us one part at a time. So when we fix one we have to send the old one in and wait for a new one so we will put you on the list to get the part. So I called back a month later to find out that the recall part has been recalled which is ridiculous. So here I am the end of september still trying to get by brake booster fixed, not knowing if my brakes will fail or not. I shouldn't have to wait to get into an accident for something to be done. My car isn't a cheap car I have paid good money for this and if something isn't safe there it should be fixed and I shouldn't have to worry about it. Can you please help me if you can not can you lead me in the right direction. Thank you in advance
I took my vehicle to ray brandt dodge/jeep @ 1600 westbank expressway in harvey, la approx 1-2 months ago and was advised I need to replace the brake booster. I was advised that I would be notified when part came in. I have not received any notifications.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notice for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not notified. The contact had not experienced a failure.
My 2012 jeep grand cherokee experienced brake difficulties during the winter 2013/2014 twice. I blamed it on the extreme cold we were experiencing at the time. Shortly thereafter, the brake recall notice was issued to the media. I immediately called my local chrysler/jeep dealer to inquire about the recall. I was informed that they had not been given notice to make appointments for the repairs. Approx 1 month later the official recall notice was received by mail. I again called the dealer who told me I was #12 on their repair list. He also noted that the parts were being sent "a couple at a time" and that it could be a while. Months later, I have called for an update and am still #5 on the waiting list. I let them know that I truly had experienced the failure and was concerned about winter weather coming soon. They said that they would get to me as soon as possible. I am very disappointed in the response to our concerns...especially having experienced the failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed to repair the vehicle was unavailable. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification for recall the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). However, the part needed to do the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 14v154000 (service brakes , service brakes, hydraulic). The contact stated that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification of the federal safety agency campaign number: 14v154000 (service brakes , service brakes, hydraulic) however, the part needed was unavailable to perform the repair. The manufacturer was notified of the issue and stated that two parts were being distributed to each dealer per month. The contact had not experienced a failure. Updated 11/24/14
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification for the federal safety agency campaign id number: 14v154000 (service brakes, service brakes, hydraulic). However, the part needed was not available for months. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure. Updated 10/23/4*cn the recall was completed. Updated 10/30/14
I received a safety recall last spring for p14/the federal safety agency 14v‑154-brake booster. I made an appointment to have the brakes inspected may 5, 2014. At that time the dealer did not have the parts (water shield) to place over the brake booster. I just spoke with the dealer service department today (9/9/14) and they still do not have the part nor do they have any idea when they will have the preventative part. If this issue is of no concern then why was a safety recall issued? If it is of concern (and I might add we are headed into the coldest and rainiest time of year here) then why are there no parts available to preempt a known safety hazard? Having had other vehicles that had safety recalls and dealing with different manufacturers, I never had to wait over 5 months for a safety recall replacement part. I believe that the chrysler corporation has dropped the ball and the potential expense of my families safety. For this I am placing a formal complaint!
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notification for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the parts needed to repair the vehicle were unavailable. The dealer and manufacturer did not know when the parts would be available. The contact had not experienced a failure.
I have been waiting for my local jeep dealer to fix a safety recall notice related to a brake booster on my 2012 jeep grand cherokee. I've been waiting since may. This is unacceptable! I have a 7-months-pregnant wife, and how am I supposed to feel she is safe and secure in a car which could potentially have a brake issue? Now, fast forward to september and I've received another recall notice, this one pertaining to sun visor wiring. How long should we be required to wait for these to be fixed? I've had recalls on my 2010 mercury mariner and 2005 mazda tribute recently, and both were handled immediately. So I would very specifically like to lodge a complaint against chrysler and its parent, fiat. Local dealers need to be supplied with replacement parts far more quickly. (and, for the record, I've owned five jeeps. I'm loyal to the brand, which is all the more reason why this is upsetting.) the dealer isn't helpful at all - all they tell us is that we're in a queue and waiting on parts. It's enough waiting. This is a safety issue that must be alleviated immediately.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notice for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed to remedy the recall was unavailable. The manufacturer was not notified. The VIN was not available. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notice for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the part needed for the repair was unavailable. The manufacturer was notified. The contact had not experienced a failure.
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