Tl* the contact owns a 2012 jeep cherokee. The contact received a recall notice for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the parts needed for the repair were unavailable. The manufacturer was not notified. The contact had not experienced a failure. Updated 10/22/2014*lj updated 04/2/2015
2012 Jeep Grand Cherokee brakes complaints
Page 9 of 11: complaints 221 to 250 of 289, newest first, as owners wrote them.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notice for the federal safety agency campaign id number 14v154000 (service brakes , service brakes, hydraulic) and stated that the part was unavailable to perform the repair. The manufacturer was not notified of the failure. There were no failures at this time.
Recall notice received p14/the federal safety agency 14v‑154. Called dealership regarding recall. Told the part would be ordered (june 11). Called again august 7. Told it would be another two months. Told by dealership that orders were allowed to go thru but that only one part per week shipped. Asked if it could be more than a year. Dealership thought not but admitted it had no way of knowing.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notice for the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic); however, the dealer stated that the parts needed for the repair would be unavailable for four months. The manufacturer was notified. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 14v154000 (service brakes , service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep cherokee. The contact received a recall notice for the federal safety agency campaign number: 14v154000 (service brakes); however, the parts needed for the repair were unavailable. The manufacturer was not notified. The VIN was unavailable. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated while driving approximately 20 MPH, the brakes were engaged and the vehicle failed to stop. The contact mentioned that the failure caused a delay in the braking system. The vehicle was taken to the dealer. The technician made the contact aware of recall the federal safety agency campaign id number: 14v154000 (service brakes, service brakes, hydraulic). However, the vehicle had been repaired under the recall prior to the failure. The contact mentioned that the parts needed were unavailable. The manufacturer was notified of the problem and the approximate failure mileage was 50,000.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a notification of the federal safety agency campaign id number: 14v154000 (service brakes , service brakes, hydraulic) and stated that the part needed was unavailable to the service the vehicle under the recall. The dealer informed the contact that the part would be available in october of 2015. The manufacturer was not notified of the issue. The contact did not experience a failure.
Multiple incidents - stopped at corner heading uphill. Happened to touch both brake and gas pedals at the same time. I found that when going into the intersection at the change of light, no gas (propulsion) for approx. 5 seconds. Complained to service mgr. He advised he had heard this before and would contact chrysler. Never heard from him again. Over the two years this problem occurred about 4 times. I have since been told that nissan has also engineered this into their cars as if this makes it right.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received notification for the federal safety agency campaign number: 14v154000 (service brakes , service brakes, hydraulic). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact was informed that the dealer was receiving one part per week. The contact did not experience a failure. The manufacturer was not made aware of the issue.
The vehicle lost all electrical power, steering and braking while in motion. The vehicle lost all control of steering and breaking when the electrical system shutoff. The electrical issue has happened 3 times within the first 2 year of ownership (~32,000 miles). The following parts have been replaced: fuel pump relay and overlay harness, wireless ignition node, integrated key fob, tipm kit, 2 key fobs, brake booster. Vehicle almost caused 3 severe accidents while in motion.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that while driving at 3 MPH, the brakes were depressed and failed to respond. As a result, the contact crashed into the rear of another vehicle. A police report was filed and there were no injuries reported. After the incident the contact mentioned that she received notification of the federal safety agency campaign id number 14v104000 (service brakes, hydraulic) and the federal safety agency campaign id number 14v154000 (service brakes, hydraulic). The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 26,000.
My wife has contacted the jeep dealership in fayetteville ar about her brakes not feeling correct and took the jeep in to get checked and was told no recall had been issued. Within 2 weeks there was a recall however we have been told after the recall came it would be 5-7 business days for the part to come in. We are over two months later with no resolve and not feeling any better over the issue. Multiple phone calls and me going in person to the dealership we are now told sorry we can not tell you how long the wait will be for our part to come in. If there is such a severe issue that is causing fatalities then why is it when someone reports having had issues with the way the brakes felt once applied why is nothing being done at this point? This is our primary vehicle for our family and the news on the recalls is steady getting worse. We understand thousands of people are affected but how long is the final wait going to be? Should I be preparing for getting another vehicle so I don't have a death trap going into the winter? We like the vehicle but at this point the issues needs to be resolved in a more timely manner, as to if it will be fixed before a set date or the complete buy back of the vehicle.
2012 jeep grand cherokee. Consumer writes in regards to brake booster recall notice. *smd according to the invoice, the brake light was on and the pedal was hard. The dealer found the brake booster would not hold the vacuum. The brake booster was replaced.
Tl* the contact owns a 2012 jeep grand cherokee. The contact was concerned for his safety because the parts were still not available in order to have the repairs done for the federal safety agency campaign number: 14v154000 (service brakes , service brakes, hydraulic). The dealer was contacted. The manufacturer was made aware of the problem. The vehicle had not experienced a failure.
Attempted to complete brake booster recall (p14/the federal safety agency 14v‑154) at helfman dodge/jeep in houston on 6/30/14. The dealer will not accept appointments for recalls so the work is only performed first come, first served. Helfman is unable to approximate when they will even be able to begin the recall work. According to helfman dodge, chrysler has made no accommodations for customers being without a vehicle for an undefined period of time. Helfman advised that I would have to pay for the rental vehicle myself. I do not have any other means of transportation and do not have the ability to take a full day or more off of work to wait to see when the dealer can complete the recall repair. I should not have to pay for my own rental vehicle for a recall repair. Because I cannot make an appointment, and the dealer does not know when they will be able to perform the work and thus must keep the car for an undetermined period of time, I do not have the luxury of taking a day or two off work to sit 11 hours in the waiting room hoping they can get to my car then repeating this the next day if it was not repaired, and because I should not have to pay for the rental vehicle during a recall repair, I am unable to complete this recall repair on my 2012 jeep. Chrysler is not making any accommodations to customers to make this repair practical for the typical vehicle owner.
Tl* the contact owns a 2012 jeep grand cherokee. The contact attempted to have the vehicle repaired according to the federal safety agency campaign number: 14v154000 (service brakes) however, the parts were unavailable. The vehicle was not repaired. The contact had not experienced a failure.
I received an "important safety recall" notice from chrysler for my car. It says that the brake booster needs to be inspected and then replaced or a protective brake booster shield needs to be installed. I called chris nickel jeep chrysler dodge to schedule an appointment and they state that they have no parts for this and have no eta on when a fix will be available. The notice also said that if the dealer fails or is unable to remedy this defect within a reasonable time, I was supposed to notify the administrator of the federal safety agency at this website. That is what this complaint is for.
Received brake booster recall notice p14. Called to schedule appointment to have it fixed. Was informed that part may not be available for 16 weeks. Called chrysler recall assistance center. Was informed that each dealership gets one part per week and I could be put on another dealerships waiting list. I could be driving around with faulty brake parts for an undetermined length of time.
I received a safety recall notice campaign p14 / the federal safety agency 14v‑154 related to a problem with the brake booster. I contacted my dealer to schedule a service appointment and was informed that they do not have the parts needed for this recall. When I asked how I should proceed with getting the recall taken care of they stated I should check back with them in one month to see if they have received any parts. I find this highly unacceptable that chrysler issues a recall notice without already having supplied dealers with the recall parts. The dealer did even offer to put me on a notification list, simply said I should check back.
Tl* the contact owns a 2012 grand cherokee. The contact received a recall notification for the federal safety agency campaign id number: 14v154000 (service brakes, hydraulic), however the part to do the repairs was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notification of the federal safety agency campaign id number 14v154000 (service brake, service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the part to become available. The manufacturer was notified of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a recall notification of the federal safety agency campaign id number 14v154000 (service brake , service brakes, hydraulic) and stated that the part needed was unavailable to perform the repair. The dealer advised the remedy part would not become available until three weeks. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep cherokee. The contact stated that he received recall notification for the federal safety agency campaign id number 14v154000 (service brakes , service brakes, hydraulic). The contact stated that the part needed was not available. The contact was advised he had to wait approximately a month before the part would be available. The manufacturer was made aware of delay; however, no solution was offered.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated that he received the federal safety agency campaign number: 14v154000 (service brakes, service brakes, hydraulic). The contact stated he attempted to get the vehicle serviced but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced the failure.
Tl* the contact owns a 2012 jeep cherokee. The contact received the federal safety agency recall notification campaign number 14v154000 (service brakes, service brakes, hydraulic); however, the part was unavailable. The manufacturer was made aware of the delay. The were no failures at this time.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated the federal safety agency recall campaign number: 14v154000 (service brakes , service brakes, hydraulic) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available. There were no failures at this time.
Tl* the contact owns a 2012 jeep grand cherokee. The contact stated there was a recall associated with the federal safety agency campaign id number 14v154000 (service brake , service brakes, hydraulic) and the part needed was unavailable to perform the repair. The manufacturer was notified. There were no failures at this time.
Tl* the contact owns a 2012 jeep grand cherokee. The contact received a nets recall campaign number (service brake , service brakes, hydraulic) however, the contact was not unable to have the vehicle serviced under the recall because the part was unavailable. The contact was placed on a long waiting list. The manufacturer was notified and they informed the contact that one part was being distributed to the dealer per week. There were no failures.
I responded to a safety recall concerning a brake booster for the above referenced vehicle. The recall notice stated that after an inspection of the issue, if a repair or replacement of parts were needed, the repair would be performed at that time. However, I was informed that they (the dealership) do not have the parts on hand, and that it will take about two months to get those parts in. This is unacceptable. If the manufacturer sends out a safety recall, then they should have already supplied the dealerships with those parts. And at the very least, if it was going to be necessary to order those parts, there is no excuse for it taking close to two months to receive. I also take issue with the statement that "it's ok to drive your car until the parts get here". If it's considered so safe, why the need for a safety recall?
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