2013 Jeep Grand Cherokee acceleration problems

Filed Mar 22, 2024 · Acceleration, Driver assistance · 8,000 miles · NY

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while depressing the accelerator pedal, there was a delay, and the vehicle lunged forward. The RPM was extremely high. The brake pedal was depressed, but the vehicle was slow to respond. The contact stated that while driving, the vehicle pulled to the left and crossed the center line. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, McClurg Chrysler Dodge Jeep (125 N Center St., Perry, NY 14530), who reprogrammed the vehicle. The dealer was unable to determine the accelerator failure. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 8,000. The VIN was not available.

Filed Jan 31, 2023 · Acceleration, Engine · 160,000 miles · WI

The contact's mother owns a 2013 Jeep Grand Cherokee. The contact stated that while her mother was driving 50 MPH, the vehicle stalled. The vehicle was taken to an independent mechanic, but the mechanic was unable to duplicate the failure. In addition, the failure recurred, and the stuck throttle body warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

Filed Jul 12, 2022 · Acceleration · NC

While driving my check engine light came on and then the electronic stability control light came on to show the system was off. I tried to accelerate but the car would not go any faster. I let off and moved to the right lane then pressed the gas again. It struggled to go but eventually did resume speed. This problem is intermittent because after I stopped for fuel, the light went away. After a few hours of driving, it came back on. Park the car and it sat overnight. Next morning started up and light was off. Took in for service and cannot get a code for repairs. Suggestion was continue driving in hopes the light will come back on. Could this be camshaft position sensors?

Filed Feb 24, 2021 · Acceleration, Driver assistance · 90,000 miles · NH

Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called nucar automall of tilton (40 e main st, tilton, nh 03276, (603)286-3141) where it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after the vehicle was not driven for approximately 6-7 months, the check 4-wheel drive and traction control warning lights illuminated intermittently. The contact replaced the battery as directed online. The contact stated that while driving approximately 20 MPH, the traction control became inoperable and the vehicle started to fishtail. The contact was able to regain control of the vehicle. The contact contacted the same dealer and provided the dealer with diagnostic code (c2221-00 (failure electronic limited slip differential (elsd) module dtcs and or the drive train control module (dtcm) from a diagnostic tool. The dealer requested that the contact take the vehicle in to be diagnosed. The vehicle was not taken to be diagnosed. The vehicle was not repaired. The approximate failure mileage was 90,000. Parts distribution disconnect.*dt consumer stated service 4wd & tracking control lights would go on and off. While driving in the snow 4wd and traction were lost which caused the vehicle to spin out of control.

Filed Feb 3, 2021 · Acceleration, Transmission · 97,000 miles · MA · 1 injury

Tl* the contact owns a 2013 jeep grand cherokee. The contact stated that while the engine was idling and the transmission was in the park position, the vehicle suddenly drove forward at a speed of approximately 10 MPH before driving over a curb. The contact's wife was able to climb into the vehicle and handle the gear selector causing the vehicle to stop. During the incidence, a one year old child was in the rear car seat. The vehicle was taken to the local dealer islington chrysler located at 5476 dundas st w, etobicoke, on m9b 1b6, canada. The cause of the failure was not yet determined. The manufacturer was also notified of the failure. The failure mileage was 97,000.*dt

Filed Jan 8, 2021 · Acceleration, Driver assistance · 90,000 miles · OK

Cruise control suddenly does not kick off using controls unless brakes are applied, nor does it engage all of the time. There is no difference in when vehicle is moving or stationary but will sometimes occur after blinker is used. No blind spot detection alert or message at all.

Filed Oct 8, 2020 · Acceleration, Wheels · 94,500 miles · PA · crash

I had cruise at 80mph on interstate highway and disengaged on exit ramp by using the brake. The car slowed but I used brake againn to yield onto 4 lane road and again to cross over 2 lanes into a gas station. I pulled up to pump slowly. When I put the brake on again to complette the stop,the cruise reengaged and the car took off. Luckily there was open parking spot,I aimed there and car just kept going. Over a curb, through about 75 yards of grass and into a field,about 25 feet in. No braking even tho I tried. In the brush was a concrete block I hit that caused both passenger tires to blow and then the car slowed and went to the left some 5 feet and stopped. No airbags deployed. I only plowed down small brush and missed a tree in my path when car veered left after tires blew. It was a dry sunny morning with no adverse weather conditions. I had only been driving for an hour and had stopped to get gas and use restroom. Thepa state troopers came but since no damage to other property and no injuries, they did not file a report. Usaa insurance notified at once and took the car. They claim it as a total loss. I am blessed to be ok but this cruise/brake malfunction could have been deadly anywhere else. I hope you will investigate I would not want anyone else to experience this

Filed Aug 18, 2020 · Acceleration · 78,000 miles · AK · fire

Tl* the contact owned a 2013 jeep grand cherokee. The contact state that while driving at 60 MPH with the cruise control engaged, it failed to disengage while approaching a ramp. The contact depressed the brake pedal which failed to also disconnect the cruise control. The contact managed to veer to the shoulder of the road while depressing the brake pedal, slams the gear into park as smoke was seen coming from the front of the vehicle. The contact was unable to turn the vehicle off as the engine kept revving. The fire department was contacted and placed the vehicle in neutral to shut the engine off. The contact stated that there was no flames but heavy smoke and a burning odor was present. No injuries were sustained by the contact. The vehicle was towed to lithia chrysler dodge jeep ram fiat of south anchorage (9600 old seward hwy, anchorage, ak 99515) where it was diagnosed and determined that the cruise control failed but because of engine damage, the vehicle was not repaired. The contact also mentioned that previously the fuel relay had failed however, that was repaired. The manufacturer was contacted and informed of the failure. The contact mentioned that the dealer informed him of a recall for the cruise control. The failure mileage was approximately 78,000.*dt

Filed Jun 26, 2020 · Acceleration, Engine · 112,351 miles · NY

My vehicle left me stranded at a target store parking lot. My vehicle was on with the A/C running. The vent blowers stopped working and the vehicle shut off. It cranked but no start. I used my aaa membership to have the car towed. It was sent to the aaa mechanic. The fuel pump relay was no good. I know there was a recall on this relay but the dealer never had the part in stock. Which sounded bogus to me. The mechanic explained that there is a recall and I should get reimbursed. I sent in my completed the chrysler reimbursement request form and submitted the shops receipt and the rental vehicle receipt. I was assigned case # 76491689. I paid $3004.00 in cash for repairs. After I submitted my receipts they denied my claim for $1309.00 that was related to the fuel pump relay repair. The mechanic also performed other repairs that he claims were as a result of the recall damaging the vehicle. I asked for another receipt stating specifically that I paid in cash and resubmitted it to the denied claim email. I am unemployed due to covid-19 and I spent my savings to fix my vehicle. The ramifications of this mess has affected my personal life and my mental health. For a moment I felt the mechanic lied to me and I was contemplating to physical harm the mechanic. I already had several verbal disputes with the shop because they claim that the receipt they gave me is all they can provide. Yet it was deemed as insufficient proof of my cash payment. I reached out to news station for assistance you resolve this matter.

Filed Jan 12, 2019 · Acceleration · 68,898 miles · ID

Cruise control malfunctions with multiple issues. When vehicle is in motion on both highways or on city's streets, the cruise control will not engage most of the time. When it does engage, it will randomly turn off, turn itself on, decelerate, accelerate on it's own. In may of 2017 this same issue was address by the dealer under the warranty and I was assured it was fixed. Today, january 2019. I am starting to have a repeat of the same issues with the cruise control malfunctions of random deceleration, random accelerations or randomly turning off or on whail in motion. This is a daily reaccuance starting again on 1/3/2019. Now that the warranty is expired, the dealership larry miller of boise will require payment for diagnosis or repair of an obvious vehical safety issue that was addressed by them prior under warranty.