2013 Jeep Grand Cherokee steering problems

Filed May 14, 2025 · Electrical, Steering · IN

I am reporting repeated safety-critical failures with my 2013 Jeep Grand Cherokee that have rendered the vehicle unreliable, dangerous, and now inoperable. I believe this vehicle suffers from a systemic electrical defect related to the Totally Integrated Power Module (TIPM)—a well-documented issue across Jeep models that causes starting failures, loss of power, and unpredictable behavior of vehicle systems. On [XXX], my vehicle failed to start. The starter clicks but does not engage. These symptoms align with known TIPM-related failures. Despite this, the authorized dealership (Madison Chrysler Dodge Jeep RAM) has refused to test the TIPM, insisting on replacing the starter without confirming the root electrical issue. This places consumers at risk of breakdowns without warning and reflects a pattern of ignoring known defects. My vehicle also has a history of major mechanical failures: Water pump, thermostat, and oil pressure unit replaced (Feb 2024) Rack and pinion, control arm, wheel hub replaced (Jul 2024) Rear brake caliper seized (Aug 2024) Radiator failure (Apr 2025) The vehicle remains with the dealership since 4/30/25. As of 5/14/25, I have received no update or repair. My case with Stellantis (Case [XXX]) has been met with repeated communication failures. I missed one call from the case manager on 5/8 and immediately returned it—leaving three voicemails over two business days and receiving no response. I was promised a callback by 5/13 and still have not heard back. These issues raise serious concerns regarding the safety and reliability of this vehicle. I am requesting the federal safety agency investigate potential TIPM-related electrical defects and non-compliance with manufacturer responsibility to address safety defects. I do not believe it is safe for my vehicle to be returned to me in its current state, and I urge your agency to consider further action regarding this recurring and widespread defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 8, 2021 · Steering · IL

While driving off an exit ramp power steering warning came on wheel was very tight to control

Filed Jan 18, 2021 · Airbags, Steering · 112,000 miles · IL

My jeep stall out of sudden in the middle of me driving on highway 20 elgin,il it was very very scary moment, the jeep just died!!

Filed Oct 4, 2020 · Steering · 64,000 miles · NV

My jeep grand cherokee overland with quadra lift suspension , has had a front steering shimmy ever since I have owned it.it has had four ,four wheel alignments in six months, and is on third set of tires.there are no loose parts , I have been informed,that the five star alignment shop cannot find the problem.it starts at just over 60 MPH.and gets worse as the tires wear into the shimmy.which doesnt take long, even with constant tire rotations.

Filed Sep 1, 2020 · Fuel system, Steering · 100,600 miles · NC

On september 1, 2020 shortly after starting the vehicle and while in motion, the engine stopped causing loss of control of the vehicle. I was able to bring the vehicle to stop in roadway with hard pressure on brakes. Fortunately, no contact was made with person or property. I attempted to re-start the vehicle but it would only crank and not start. Several minutes later was able to restart the vehicle. The vehicle has had trouble starting on many occasions prior but this was the first time it stopped while driving. The only indication the vehicle had lost power was when I attempted to slow the vehicle and turn the wheel. Prior to this the dealership has examined the issue on at least four separate occasions spanning years. I have been told the fuel pump relay has been replaced twice on this vehicle. After both of these alleged repairs the vehicle has exhibited the same symptoms and returned to the dealership. In the last visit with the dealership on june 23, 2020 and phone call with fca us llc's customer service on september 1, 2020 I was directly informed that no solution exists. There is no advanced notice to the driver as this does not occur each time the vehicle is driven. When the vehicle does lose power while driving, no noticeable indication of this danger can be quickly observed by the driver. It was only noticed when I attempted to maneuver the brakes or steering wheel. This is a known and hazardous condition created by fca us llc. Which they have not adequately addressed.

Filed May 13, 2020 · Electrical, Fuel system · 22,315 miles · AK

There is a long standing recall on the subject vehicle fuel pump relay. However, jeep is unable to supply a suitable replacement part. Unanticipated failure of this part can lead to immediate engine stoppage. Fca is unable to give a date when the replacement may be available. *tr the consumer stated the steering column, windshield wipers, air suspension compressor, turn signals, and blind spot warning all failed. The check engine light and traction control light were illuminated. The information screen between tach and speedometer were locked into only one mode.

Filed Nov 25, 2018 · Brakes, Engine · 81,000 miles · FL

While driving my car in the city, I experienced a sudden engine shutdown, and entirely lost control over the car (steering, breaks etc.) the car was towed to chrysler's certified garage, where the malfunction was identified as a failure of the fuel pump relay (the same relay which was already been replaced, as part of recall r09). The garage also re-confirmed that this relay has been replaced under the recall, in 2015. The meaning of this failure demonstrates that practically, replacing the unit under recall r09 has not solved the problem and the risk is still there! I have reported this incident to fca in europe, and was responded that this failure "could happen in 5 years old car" and therefore, there is no safety issue that requires them to warn other owners. However, I have found on-line lots of similar complaints, most of them in the us, indicating that the failure of the replaced fuel relay is common, and that fca do not take responsibility. See the link below: http://www.carproblemzoo.com/jeep/grandcherokee/other-fuel-system-pump-problems.php I would like to emphasize that r09 (the federal safety agency safety issued id #15v115 refers to 5 years old cars, and the failure that I have experience with the same replaced fuel relay, had occurred only 3 years later, and therefore, fca response is irrational and wrong. Since the event I avoid driving this car with my family nor do I let my children drive it. I simply don't trust the car anymore. Please be advised that I live in israel and have an office in florida. I had to enter my fl address as there is no possibility for an international address. My international phone number is: +972544888755

Filed Sep 11, 2018 · Fuel system, Steering · 90,000 miles · TX

Tl* the contact owns a 2013 jeep grand cherokee. While driving 15 MPH, the vehicle stalled without warning and the steering wheel became difficult to steer. The vehicle was able to coast to the side of the road and the contact powered off the engine. Once restarted, the vehicle drove normally. In addition, the contact stated that the vehicle failed to start intermittently. The vehicle was taken to river oaks chrysler jeep dodge ram (4807 kirby dr, houston, tx 77098) where it was diagnosed that the fuel pump was not holding pressure. The vehicle was not repaired due to the repair fees. The manufacturer was notified of the failures and did not assist. The approximate failure mileage was 90,000.

Filed Sep 11, 2018 · Steering · 64,000 miles · MA

Leaking power steering fluid, once replaced instantly drained resulting in needing full rack and pion replacement per dealer

Filed Apr 11, 2018 · Steering, Suspension · RI

2013 jeep grand cherokee. Consumer writes in regards to metallic noise in rear of vehicle and two broken shocks/struts. *ld the consumer stated the vehicle pulled to the left and the steering wheel vibrated. There was a metal to metal noise coming from the back of the vehicle and a slip in the transmission. The vibrations were repaired. The back 2 tires were warn. The dealer stated they passed inspection.