2013 Jeep Grand Cherokee driver assistance problems

Filed Mar 22, 2024 · Acceleration, Driver assistance · 8,000 miles · NY

The contact owns a 2013 Jeep Grand Cherokee. The contact stated that while depressing the accelerator pedal, there was a delay, and the vehicle lunged forward. The RPM was extremely high. The brake pedal was depressed, but the vehicle was slow to respond. The contact stated that while driving, the vehicle pulled to the left and crossed the center line. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, McClurg Chrysler Dodge Jeep (125 N Center St., Perry, NY 14530), who reprogrammed the vehicle. The dealer was unable to determine the accelerator failure. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 8,000. The VIN was not available.

Filed Jun 1, 2022 · Driver assistance · NY

The few sensor is no longer functional jeep no longer stops in its own sensor states its dirty. Dashboard is warped leather bubbled off

Filed Apr 3, 2021 · Driver assistance, Fuel system · 60,000 miles · PA

My jeep grand cherokee . Tends to stall a lot when starting it up , it makes this loud cranking noise and take about 5-10 seconds to top. Also whenever I'm making sharp turns the jeep feels like it's losing power and I have to push down on the break and start over . Also my forward warning collision and acc off is on dash board . Brake symbols along with traction off now pops up on the dash board. It's been over a year since I received the letter and I'm concerned due to safety issues it may cause . (also the start delay and car slowing down have been going on since I purchased the jeep )

Filed Mar 22, 2021 · Brakes, Driver assistance · 12,000 miles · FL · crash · 1 injury

Plain and simple, I bought my jeep new in 2014. It was equipped with ready alert braking (rab). In 2016 it failed to stop causing an accident and injuring my wife. Then recently I discovered the rab system on my car had been recalled (14v104000) back in 2014 and I had never been notified. As I reviewed the recall campaign it was abundantly clear it had caused my wife's 2016 accident and injuries. I contact jeep's hotline relating in an odd quirk I had received written proof in an unrelated correspondence from chrysler that my 2013 was built with the rab system included. Instead of trying to remedy the recall oversight they told me to "contact my insurance company." a week later I tried to re-explain the fault was with their factory installed and recalled ready alert brake system on my vehicle. Because they won't bother to review the proof I hold nor believe their build (VIN) data is wrong I have no place to turn except you or a legal remedy. I hope you can motivate jeep to do the right thing. Thank you.

Filed Feb 24, 2021 · Acceleration, Driver assistance · 90,000 miles · NH

Tl* the contact owns a 2013 jeep grand cherokee. The contact received notification of the federal safety agency campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called nucar automall of tilton (40 e main st, tilton, nh 03276, (603)286-3141) where it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after the vehicle was not driven for approximately 6-7 months, the check 4-wheel drive and traction control warning lights illuminated intermittently. The contact replaced the battery as directed online. The contact stated that while driving approximately 20 MPH, the traction control became inoperable and the vehicle started to fishtail. The contact was able to regain control of the vehicle. The contact contacted the same dealer and provided the dealer with diagnostic code (c2221-00 (failure electronic limited slip differential (elsd) module dtcs and or the drive train control module (dtcm) from a diagnostic tool. The dealer requested that the contact take the vehicle in to be diagnosed. The vehicle was not taken to be diagnosed. The vehicle was not repaired. The approximate failure mileage was 90,000. Parts distribution disconnect.*dt consumer stated service 4wd & tracking control lights would go on and off. While driving in the snow 4wd and traction were lost which caused the vehicle to spin out of control.

Filed Feb 11, 2021 · Brakes, Driver assistance · 16,000 miles · FL · crash · 1 injury

My vehicle is equipped with chrysler's ready alert braking system (rab) which chrysler says is not installed on my vehicle according to it's VIN. The rab system on my vehicle (which was recalled under your campaign 14v104000) caused an accident with injuries exactly you described as the reason for your recall campaign in the first place. Chrysler refuses to acknowledge vehicle is equipped with the system. I have owned the vehicle from new and the rab system was even demonstrated to me by the dealership salesperson during my original test drive. In addition to accident/medical reports, the broken ankle bones could only have come from unforgiving hard brake pedal, during the crash as our vehicle failed to stop.

Filed Jan 8, 2021 · Acceleration, Driver assistance · 90,000 miles · OK

Cruise control suddenly does not kick off using controls unless brakes are applied, nor does it engage all of the time. There is no difference in when vehicle is moving or stationary but will sometimes occur after blinker is used. No blind spot detection alert or message at all.

Filed Nov 15, 2020 · Driver assistance, Electrical · 214,000 miles · AL

My 2013 jeep grand cherokee started making a ticking noise the second time the default water pump was replaced 4 years ago in recall warranty and has made an audible ticking noise since then. Despite multiple complaints to two dealerships, in anniston, al and foley, al, I have been told the ticking was normal for the hemi 5.7l engine. Three weeks ago, I took a jeep for a routine oil change and the technician wrote on my multi-point inspection paperwork 'noticed an audible ticking'. This technician has told me twice previously that this was normal and failed to mention to me personally while in the dealership. I only noticed he wrote it on my paperwork after I had left. I called and requested to speak with the technique concerning the ticking and I was told I would receive a call back and to this moment have never received a call. After researching online, I see this is a very common issue with the hemi 5.7l engine however, chrysler has failed to issue a recall to correct the default engines. The ticking speeds up when accelerating the vehicle. The vehicle has stalled two in the last two days. Once, in the driveway after the vehicle had be started and running for approximately three minutes. The second time, while driving down a busy highway and slowing for a car to turn ahead of me. I luckily was able to veer off the road to prevent an accident. Following this, my fcw turned off without warning and will not allow me to turn back on. Currently, my vehicle has an open recall to, again, replace the faulty fuel pump relay switch which has already been replaced three prior times, once by the jeep dealership and twice by a private technician. This recall was issued a year ago and still does not have a remedy per the dealership. I travel frequently, at times 300 miles per day.my child travels with me and I fear the vehicle will fail while driving on a highway or interstate.

Filed Aug 10, 2020 · Driver assistance, Electrical · 98,000 miles · NC

Driving down highway 65 MPH vehicle shuts down. No notice

Filed Sep 30, 2019 · Driver assistance, Electrical · 147,680 miles · NY

I pulled out of my driveway, turned the corner and my jeep completely shut down as I was driving. The message that came up told me to service my 4 wheel drive and every light on my dash lit up like a christmas tree. It would not start or do anything. Had to have it towed back to my house and am now having to tow it to a dealer.