2023 Jeep Grand Cherokee acceleration problems

Filed May 28, 2026 · Acceleration, Electrical · MI

Loss of propulsion while driving Yes it is available for inspection upon request Complete and total loss of propulsion/acceleration when pressing on gas pedal while driving and going into a left turn across oncoming traffic; driver and five year old passenger in the vehicle at the time of incident. Safely maneuvered the vehicle to the side of the roadway. Dealership has not been able to recreate the problem. Vehicle has been at dealership service department since May 14, 2026, immediately after incident. Vehicle was able to be driven to dealership after incident. Incident reported to Stellantis May 28, 2026. Stated that the report would be escalated and I would be contacted via email in 1-2 business days. No direct manufacturer inspection at this time, and police/insurance company were not contacted as there was no accident to report. Safety recall 73C in regard to this matter was completed September 26, 2025 according to Stellantis customer service and recall information available for the VIN of this vehicle. No warning lights/messages/symptoms of the problem prior to incident. During incident and after loss of propulsion started, "D" started flashing on the dash console and the gear shift knob, and I was unable to shift out of drive. After approximately 5 minutes, the vehicle put itself in park and engaged the emergency brake. Video of part of the incident available upon request

Filed Mar 4, 2026 · Acceleration, Electrical · NY

Powertrain/engine performance (acceleration control): vehicle struggles to accelerate when pressing the gas. Transmission / drivetrain (gear engagement / shift control): vehicle drops from Reverse into Neutral without driver input (unintended gear disengagement). Water intrusion: ongoing water intrusion, power tailgate was already replaced due to water erosion, when it rains or snows water gets into vehicle resulting in a musty/moldy smell and driver side mat soaking wet. Yes — the vehicle is available for inspection upon request. The loss of acceleration / hesitation / jolting creates a risk of being unable to merge, cross intersections, or accelerate in traffic when needed. The unintended shift from Reverse into Neutral can cause loss of intended vehicle control/movement while reversing (driveway/parking lot risk), increasing collision risk with nearby vehicles, pedestrians, or property. Reverse → Neutral: Reported to dealer multiple times; confirmation varies by visit (intermittent concern) Stellantis Customer Retention states they spoke with the service manager and confirmed the repair history and dealer visits, not necessarily a physical engineer inspection.

Filed Feb 17, 2026 · Acceleration · TN

Multiple times the vehicle will drive very jumpy even if not pressing on the gas or brakes. When accelerating or braking the car will randomly drastically respond to the pedals or barely respond almost making it impossible to stop at times. The inconsistency of breaking and gas power has caused me almost be hit or hit someone else repeatedly.

Filed Jan 28, 2026 · Acceleration, Electrical · CA

My 2023 Jeep Grand Cherokee Plug-In Hybrid Electric Vehicle is subject to multiple the federal safety agency safety recalls involving loss of propulsion and vehicle fire risk. These defects have created ongoing safety hazards and extended loss of use. Safety Recall 73C (the federal safety agency 25V‑576) addresses a Hybrid Control Processor software defect that may cause sudden and unexpected loss of drive power without warning, increasing the risk of a crash. Safety Recall 78C (the federal safety agency 25V‑766) involves potential contamination of the 2.0L engine from the casting process, which may result in catastrophic engine failure, vehicle fire, and unrecoverable loss of drive power. For an extended period, no remedy was available. Safety Recall 68C (the federal safety agency 25V‑741) involves a High Voltage Battery defect that may lead to a vehicle fire. FCA instructed owners not to recharge the vehicle and to park away from structures or other vehicles. I have been unable to safely charge the vehicle for over six months and have been restricted from using my assigned covered parking due to fire risk. Despite multiple dealership visits for recall-related service, the vehicle has not been fully restored to safe, normal operation. No loaner or substitute transportation has been provided during safety-related repairs. These conditions significantly impair the safety, use, and value of the vehicle and create ongoing risk to occupants and surrounding property. I am submitting this complaint to document the safety issues and extended lack of an effective remedy.

Filed Jan 14, 2026 · Acceleration · NY

While merging onto RT684 I went to accelerate and the car was non-responsive to me pushing on the gas. The car continued to not respond to the accellerator and then the "Service 4wD" light came on the dashboard. This was a safety issue because I had no notice that there was an issue until after the issue took place, a car was very close behind me and almost hit me from behind while I had my 2yr old son and newborn in the back seat. This vehicle has had a number of safety related issues: did not respond to the break on 12/24/24, has been in the jeep dealership service center for over 115 days since my lease began May 2023. The most recent incident was on 12/20/2025 where it did not accellerate while merging onto the highway. The was in the shop from 12/20/25 - 12/30/25 upon return the car had very stiff steering and the car felt jumpy on 1/6/26 the "service 4wD" light went on again and has been in the shop from 1/6/26- until present.

Filed Sep 13, 2025 · Acceleration, Electrical · TX

I taken my vehicle to the dealership three times in less than one year, and my recall have not been fixed. An unexpected loss of propulsion can cause a vehicle crash without prior warning is what the recall is saying. this vehicle is not safe to drive, yet the dealership won't provide me another vehicle, nor buying it back. The recall number is 73C. My hybrid electrical system light comes on and my vehicle cuts off by itself when driving. vehicle can catch fire at any moment due to this recall not being fixed.

Filed Sep 12, 2025 · Acceleration, Fuel system · NC

73C / the federal safety agency 25V576 Recall regarding loss of propulsion/vehicles stopping and / or decelerating.

Filed Sep 7, 2025 · Acceleration, Electrical · CO

I started with the 95B recall when car owners were instructed to not plug in their vehicles or park near any other structures for about 4 months until a fix was released. Then my car experienced multiple SERVICE HYBRID SYSYTEM errors. The car physically shut down on two separate occasions, both while I was transporting my child, putting us at extreme risk for an accident. It has been at the dealership since July 2025 with the mechanic receiving a DIGITAL CRASH CODE. His attempts to talk with someone at Jeep/Stelantis have gone unanswered. The vehicle is currently located at the Jeep dealership in Los Cabos, Baja California Sur, Mexico and is available for inspection upon request.

Filed Aug 16, 2025 · Acceleration, Electrical · OH

As I was driving in a parking lot, the service hybrid error popped up and then suddenly the vehicle was showing to press brake & hit start button. The vehicle began slowing down and even while pressing the gas the vehicle wouldn’t do anything. I was able to coast into an empty part of the parking lot. The vehicle then wouldn’t go into park. The emergency brake engaged without me doing anything. Then it kept telling me to press brake & hit start button but it wouldn’t do anything. The veg hole seemed to be on. But acted as if it was off. I sat disabled in the parking lot for 5-10 minutes before it would turn back on and let me resume normal activities.

Filed May 12, 2025 · Acceleration, Electrical · MI

We leased a 2023 Jeep Grand Cherokee 4xe in June 2023, and since that time the vehicle has been a chronic source of mechanical and electrical failure. Over the past two years, it has been in for service 11 times, spending more than 115 total days in the shop, with at least 9 repeat issues—largely related to high-voltage interference and hybrid system instability, from our research. The problems began before we ever took possession, with a service record at just 12 miles on the odometer showing a repair to the Integrated Dual Charging Module (1890169A). Since then, we've experienced a cascade of issues affecting sensors, control modules, cameras, switches, and critical vehicle systems—many of which appear to stem from electromagnetic interference (EMI) related to the hybrid platform. Key repairs have included: Park Assist and ADAS control modules (09/28/23) Reprogramming of multiple modules (backup camera, backup sensors) (01/25/24) Backup view camera replacement (02/16/24) Fuel system pump and lighting issues (04/05/24) High-voltage recall 95B, battery coolant pump, wiring harness, battery fire risk & issue (01/30–04/01/25) The final straw came on 05/09/2025, when—while driving 70 mph on the freeway—the vehicle suddenly shut off without warning. We lost all acceleration and power, forcing us to drift to the shoulder in traffic. It took multiple restart attempts and a wait period before the vehicle became responsive again. This was not only terrifying—it was dangerous. The next day, the Jeep dealer where the vehicle was purchased, picked up our car, and we’ve received no update on its status. It is currently undrivable, and we fear it’s unsafe. We previously filed for arbitration for with NCDS (March 2023), which was denied. The situation has deteriorated significantly since then, and we are now filing a second arbitration, alongside this formal the federal safety agency safety complaint. Certified letters sent to the manufacturer earlier this year have gone unanswered.