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2023 Jeep Grand Cherokee suspension problems

70 complaints (17% of all complaints for this car). Typical mileage when it fails: 26,800.

owner complaints
70
of this car's complaints
17%
typical mileage
26,800
crashes
0
recalls
4

Which part fails

  • Rear: springs: coil springs
    1

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Jeep Grand Cherokee suspension problems in other years

1993199520002005201520202025

Specific symptoms reported on the 2023 Jeep Grand Cherokee suspension

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Coil spring 26

Related recalls

Suspension: rear: springs: coil springsReported September 1, 2026 · 328,381 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk
Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy
Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026. Additional letters will be sent once the final remedy is available. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 89D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on on September 9, 2026. This recall replaces the federal safety agency recall numbers 26V051 and 23V413. Vehicles already repaired under the previous recalls will need to have the new remedy completed.

Recall number 26V562000 · Recall details

Suspension: rear: springs: coil springsReported January 29, 2026 · 80,620 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Risk
Rear coil springs that detach from the vehicle while driving increase the risk of a crash.
Remedy
Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on January 30, 2026. This recall replaces the federal safety agency recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

Recall number 26V051000 · Recall details

Suspension: front: control arm: upper ball jointReported February 22, 2024 · 338,238 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Risk
A loss of vehicle control increases the risk of a crash.
Remedy
Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA's number for this recall is 10B.

Recall number 24V132000 · Recall details

Suspension: rear: springs: coil springsReported June 8, 2023 · 305,282 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Risk
Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Remedy
Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by the federal safety agency recall 26V051. All vehicles will need to have the new recall remedy performed.

Recall number 23V413000 · Recall details

Related investigations

Recall 23V‑413 Post Remedy FailuresOpened December 11, 2025, still open

On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V‑413 affecting certain 2022–2023 Jeep Grand Cherokee and2021–2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production. An improperly installed rear coil spring may detach while the vehicle is in motion, creating a road hazard that can increase the risk of a crash for following motorists and may result in injury to other road users. Since the filing of Recall 23V‑413, the federal safety agency has received twenty (20) unique consumer complaints alleging rear coil spring detachments occurring after the recall remedy was performed. These reports raise concerns regarding the effectiveness of the recall remedy and suggest the possibility of additional factors not addressed by the original recall campaign. Accordingly, the Office of Defects Investigation (ODI) is opening this Recall Query (RQ) to assess the adequacy of FCA’s remedy procedure under Recall 23V‑413 and to evaluate the root cause(s) of post-remedy coil spring detachments. ODI will review complaint data, field reports, and FCA’s technical analysis to determine whether further action is warranted. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, visit

RQ25005

What 2023 Jeep Grand Cherokee owners say

Most recent owner complaints, unedited.

Filed Oct 24, 2026 · Electrical, Engine · NY

Ever since 68c recall the vehicle no longer operates as it did. There is not enough power in emergency situations and definitely not safe. Also there is a known issue with the sway bar that rattles and sounds like I am dragging something under the vehicle. This was replaced once but same problem returned again after a few months.

Filed Oct 21, 2026 · Suspension · SC

On [XXX], while traveling southbound on [XXX] south of Santee, South Carolina, my vehicle lost its passenger-side rear coil spring. I was towing a trailer and initially attributed the vehicle's low rear stance to the trailer’s weight. After arriving in Bluffton and returning the trailer, the rear remained low. I looked underneath the vehicle and discovered the missing spring. On [XXX], AutoNation CDJR Hilton Head confirmed the missing spring and refused to let me drive the vehicle, warning that doing so put me in grave danger. The repair cost exceeded $1,300. A detached rear coil spring presents an evident safety hazard: it can compromise the vehicle's handling and control, and the spring itself can become a dangerous roadway obstacle or projectile, threatening other motorists. I subsequently received a recall notice addressing this issue—the third rear coil spring recall since production of this model year began. Jeep has refused reimbursement because the incident occurred before the recall. Jeep has also refused to acknowledge that the driver-side rear coil spring still requires inspection and any necessary repair under the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 16, 2026 · Suspension · GA

I received a letter that there was a recall on my vehicle. The letter also stated there was no remedy and that all cars may not be effected. I took my car to the dealership and had it checked out and learned one of the rear coil springs is indeed bowed out and not particularly safe to drive.

Filed Oct 15, 2026 · Suspension · CA

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 26V562000 (Suspension); however, the remedy parts were not yet available to complete the recall repair. A dealer was contacted and confirmed that the remedy parts were not yet available. The dealer referred the contact to the manufacturer for further assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall. The manufacturer was made aware of the issue and offered to have the contact pay out of pocket for the repair of the vehicle.

Filed Oct 14, 2026 · Suspension · LA

While driving my 2023 Jeep Grand Cherokee Limited at approximately 25 mph in October 2025, the right rear coil spring unexpectedly ejected from the vehicle. I immediately felt the vehicle drop and become unstable. Although I was able to maintain my lane, I believe the relatively low speed was an important factor in my ability to maintain control. I subsequently retrieved the detached coil spring from the roadway and photographed the components and affected suspension. This failure occurred despite the vehicle having previously completed FCA safety recall 64A on July 17, 2023. An authorized Jeep dealership later confirmed that the right rear coil spring and isolators were missing and replaced the components under my extended service contract. I was required to pay a $250 deductible. I am concerned that the vehicle experienced the precise safety hazard the original recall was intended to prevent. Had this occurred at highway speeds, the potential consequences could have been substantially more severe.

Filed Oct 7, 2026 · Suspension · 42,000 miles · TX

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while the vehicle was stopped at a stop sign, there was a sound as if the vehicle had been rear-ended. The contact became aware that the spring and a rubber mount had detached and fallen from the rear passenger’s side of the vehicle. The contact picked up the parts and moved the vehicle off the road. The vehicle was taken to a certified mechanic, and the contact was informed about the federal safety agency Campaign Number: 26V562000 (Suspension). The dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 42,000.

Filed Oct 6, 2026 · Suspension · NY

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of the federal safety agency Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

Filed Sep 28, 2026 · Suspension · 22,000 miles · PA

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, there were abnormal sounds coming from underneath the front and rear of the vehicle. The vehicle was taken to an independent mechanic where the technician diagnosed the vehicle with suspension failure of the ball joints, control arms, and steering knuckle. Additionally, the steering wheel was constantly pulling to the left while driving. The manufacturer was notified of the failure, and the dealer was contacted. The failure mileage was 22,000.

Filed Sep 21, 2026 · Suspension · MS

I was driving my 2023 Jeep Grand Cherokee and the rear passenger side suspension spring came out of my car and caused significant damage to the underside of my vehicle. I was traveling at or around 60+ miles per hour. The vehicle is currently sitting at the dealership awaiting repair. The dealership stated that the damage was the result of a recall on my vehicle. Recall number 89D the federal safety agency campaign number 26V562. There was no warning before or when the incident occurred. The dealership stated that the damage is around 4000.00.

Filed Sep 19, 2026 · Steering, Suspension · PA

Severe front end noise left and right side steering feels loose rear suspension also makes clunking noises and doesn't feel safe to drive transmission doesn't shift properly make a thumping noise when putting vehicle in drive or reverse very poor fuel economy 6.5 to.7.8 miles mpg

Questions about the 2023 Jeep Grand Cherokee suspension

Does the 2023 Jeep Grand Cherokee have suspension problems?

Owners have filed 70 complaints about the suspension of the 2023 Jeep Grand Cherokee, 17% of all its complaints.

At what mileage do 2023 Jeep Grand Cherokee suspension problems start?

The typical (median) mileage in owner complaints is 26,800 miles.

Was there a recall on the 2023 Jeep Grand Cherokee suspension?

Yes, 4 recalls: 26V562000, 26V051000, 24V132000. Check your VIN to see if your car still needs the free repair.

What year does the Jeep Grand Cherokee have bad suspension?

The Jeep Grand Cherokee model years with the most suspension complaints are 1999 (76 complaints), 2023 (70 complaints) and 2014 (51 complaints).

Other 2023 Jeep Grand Cherokee problems

Electrical 184Engine 88Driver assistance 57Fuel system 57Steering 44Transmission 40Brakes 28Acceleration 18Airbags 12Body 10Lights 8Visibility 8Seats 5Seat belts 3Wheels 3

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