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2023 Jeep Grand Cherokee steering problems

44 complaints (11% of all complaints for this car). Typical mileage when it fails: 23,000. 2 crashes reported.

owner complaints
44
of this car's complaints
11%
typical mileage
23,000
crashes
2
recalls
1

Which part fails

Owners did not name a specific part.

At what mileage

Complaints by mileage at the time of the problem.

0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+

Jeep Grand Cherokee steering problems in other years

19901995200020052010201520202025

Specific symptoms reported on the 2023 Jeep Grand Cherokee steering

Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.

Power steering loss 14

Related recalls

Steering: columnReported May 18, 2023 · 89,372 vehicles affected
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Risk
A loss of steering control increases the risk of a crash.
Remedy
Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1‑800‑853‑1403. FCA US, LLC's number for this recall is 58A.

Recall number 23V352000 · Recall details

What 2023 Jeep Grand Cherokee owners say

Most recent owner complaints, unedited.

Filed Oct 10, 2026 · Engine, Steering · NY

I am writing to formally request a review of an unresolved safety recall on my 2023 Jeep Grand Cherokee. I recently received a notice regarding safety recall 89D/the federal safety agency 26V‑562, which indicates a serious rear coil spring hazard. Currently, replacement parts are unavailable, still being developed and no remedy has been provided. Because this defect poses a severe safety concern, I cannot safely drive the vehicle. Being left without safe transportation-through no fault of my own-creates an extreme hardship. Under federal standards and manufacturer responsibility, owners should not be stranded or forced to drive unsafe vehicles waiting indefinitely for backordered parts that have been unsuccessfully developed two times already. I am requesting that Jeep corporate authorize a free loaner vehicle or full vehicle buy back at my local dealership; [XXX]. Please contact me promptly at [XXX] with a case reference number and details on how my alternate transportation will be covered. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 6, 2026 · Driver assistance, Steering · MN

Here is the issue: vehicle sat all evening (an 8 hour shift) in the warehouse parking lot and it misty rained, so probably high humidity as well, the entire time. When I got in it at the end of my shift, and started it, cycling 3 times hoping the issue would clear, it had lost all electric power steering assist. The red steering wheel icon came on, lane‑keep assist disabled, traffic sensing disabled, and ACC showed ‘ACC Unavailable – Service Required.’ I limped the vehicle home - highly unsafe - to a dry somewhat environmentally controlled garage waiting for the roadside assistance tow truck to grab it next morning. When the towtruck driver arrived, he hopped in the vehicle, started it up, and it was as if nothing happened last night this dry, sunny morning. That must be a short somewhere. I spoke with Jordan at Dave Dennis CJDR in Dayton, OH, right away they said they checked it out, found old code U0131, cleared it, were not able to repeat the issue, and come get it. A few days, and much frustration later, I found this FOIA file, uploaded below, along with weblink [XXX] discussing a, quite concerning, to me, "known grounding issue" with "G908A faulty grounding." I have no indication on the below also attached invoice that that grounding issue was ever even checked, so I remain very concerned! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Sep 19, 2026 · Steering, Suspension · PA

Severe front end noise left and right side steering feels loose rear suspension also makes clunking noises and doesn't feel safe to drive transmission doesn't shift properly make a thumping noise when putting vehicle in drive or reverse very poor fuel economy 6.5 to.7.8 miles mpg

Filed Sep 4, 2026 · Steering, Suspension · 40,000 miles · TX

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that the vehicle swayed from side to side without warning while driving at highway speeds, and the contact lost control of the vehicle. Additionally, there was an abnormal clunking sound coming from the vehicle while driving over bumps in the roadway or making a sharp turn. Upon a dealer inspection, the rear passenger’s side knuckle assembly bolt was found to be snapped, resulting in damages to the front suspension bushing. The contact associated the failure with the federal safety agency Campaign Number: 24V132000 (Suspension, Steering); and the manufacturer stated that the VIN was not included in the recall and directed the contact to file a report with the federal safety agency Hotline. The vehicle was not yet repaired. The failure mileage was approximately 40,000.

Filed Jun 23, 2026 · Steering, Suspension · 23,000 miles · KY

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at various speeds, there was an abnormal sound coming from the front-end of the vehicle, with the sound more significant on the driver's side. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated; however, the contact verified that the odometer reading remained the same as when the vehicle was dropped off. The contact believed that the vehicle was not test-driven. The vehicle was not diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 23V352000 (STEERING); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 23,000.

Filed Jun 16, 2026 · Steering, Suspension · AZ

This is the 3rd internal mechanical failure of the front electronic disconnecting sway bar assembly on my Grand Cherokee Trailhawk 4xe. The component keeps failing prematurely (most recently after only 3,000 miles), causing severe front-end looseness and clunking. This is a critical part of the suspension and it has failed 3x in 14k miles.

Filed Mar 4, 2026 · Steering, Suspension · FL

The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of the federal safety agency Campaign Numbers: 24V111000 (Visibility ), 24V132000 (Suspension, Steering), 25V576000 (Electrical System), and 25V741000 (Electrical System); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

Filed Feb 28, 2026 · Steering, Suspension · PA

I bought the 4xe trailhawk in 12/2023 at 2,000 miles it started making a clicking noise when i hit a bump & sometimes when i steer the truck to the right, moving forward the said it was the detachable sway bar it fixed the problem temporary for about 2 weeks i didn’t have any sound, moving forward I’ve replaced 3 sway bars, front control arms, brackets, rear suspension, front airbag suspension etc. just got my truck back from the david jeep in glen mills still same sounds, the dealership is great. I have reported to jeep this been going on close to 3yrs now

Filed Feb 14, 2026 · Electrical, Steering · AZ

Event 1 – Abnormal Tire Wear / Stability Concern Date: January 6, 2026 Within approximately 3,000 miles of operation, the vehicle developed severe and abnormal tire tread wear rendering the tires unsafe for continued highway use. The vehicle was towed to an authorized dealership. Intermittent vehicle electrical issues also noted. Independent tire inspections indicated the tread pattern was irregular and consistent with possible suspension or front-end control arm failure . Photographic documentation is preserved. Prior written notice of suspension related safety concerns had been delivered to the manufacturer on October 2025. This was later confirmed by an internal report that list the previous buyback history and the current conditions that align perfectly. The report is available for view. Safety ConcernPrimary concerns include: Unexpected propulsion loss at highway speed. Total electrical system breakdown causing a red turtle event during motion. Reduced braking and steering control during stall. Non restart condition in traffic. Video captures moment Severe abnormal tire wear potentially indicating suspension instability.

Filed Jan 8, 2026 · Steering, Wheels · PA

When turning the wheel it makes a clicking noise .

Questions about the 2023 Jeep Grand Cherokee steering

Does the 2023 Jeep Grand Cherokee have steering problems?

Owners have filed 44 complaints about the steering of the 2023 Jeep Grand Cherokee, 11% of all its complaints.

At what mileage do 2023 Jeep Grand Cherokee steering problems start?

The typical (median) mileage in owner complaints is 23,000 miles.

Was there a recall on the 2023 Jeep Grand Cherokee steering?

Yes, 1 recall: 23V352000. Check your VIN to see if your car still needs the free repair.

What year does the Jeep Grand Cherokee have bad steering?

The Jeep Grand Cherokee model years with the most steering complaints are 2021 (102 complaints), 2012 (100 complaints) and 2011 (86 complaints).

Other 2023 Jeep Grand Cherokee problems

Electrical 184Engine 88Suspension 70Driver assistance 57Fuel system 57Transmission 40Brakes 28Acceleration 18Airbags 12Body 10Lights 8Visibility 8Seats 5Seat belts 3Wheels 3

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