2002 Jeep Liberty: power window failure

Filed Jun 1, 2017 · Airbags, Brakes · 118,000 miles · PA

Airbag light continues to appear on and off even though recall m35 was performed. 06/17 rotors had to be replaced along with brake pads. 04/15 passenger side front window regulator repaired 04/13. Not working properly again. A/c condenser replaced 04/13. Not working.

Filed Apr 29, 2016 · Electrical · 147,400 miles · NY

Power window motor went, couldn't get window up!

Filed Mar 16, 2015 · Visibility · 134,000 miles · AL

My daughter was driving when her back window fell down and scared her. She is 16 years old and not very comfortable with driving anyway. She was able to pull to side of the road. Since this time another window has fell down. We just purchased this car for her and am regretting it now. I have read so many complaints about these windows and there has been no recall. I am so surprised!!! We don't have money to throw away!!

Filed Sep 25, 2014 · Electrical, Visibility · NY

Tl* the contact owns a 2002 jeep liberty. While driving various speeds, the contact heard a pop sound and a stick separated from the window. The contact stated that the part that connects to the motor inside the panel was ripped in half. The contact stated that all of the windows failed to operate. The failure occurred a month ago. The vehicle was taken to an independent mechanic who stated that the window motors needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was unknown.

Filed Aug 18, 2014 · Visibility · 25,000 miles · FL

Tl* the contact owns a 2002 jeep liberty. The contact stated that while trying to close the driver's side window, there was a loud noise and the window failed to close. The vehicle was taken to the dealer. The diagnosis was that the window motor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the issue. The approximate failure mileage was 25,000.

Filed Dec 10, 2013 · Visibility · 48,000 miles · FL

I have now had 6 window regulators fail on my 2002 jeep liberty le. The major safety issue is with regard to personal property and theft as it is now impossible to secure the vehicle if not in a locked, private garage.

Filed Oct 16, 2013 · Visibility · 90,000 miles · TN

Both, driver side front and rear, and passenger side rear window regulator clips are broken. All of the windows dropped down into door and are now being held up with a plastic wedge jammed in the opening to hold the windows up. Three windows on this one vehicle and thousands of other complaints online and there is no recall? When you are driving down the highway at 70 MPH, while it is raining, and the window regulator clip breaks and the window drops down with no notice? This is a safety defect that should be repaired by the manufacturer.

Filed Mar 28, 2013 · Visibility · 179,000 miles · PA

Tl* the contact owns a 2002 jeep liberty. The contact stated that the rear driver's side window fell into the door panel. The failure recurred twice. The vehicle was taken to a dealer for diagnosis and the contact was informed that the plastic lift plate on the window regulator would need to be replaced. The manufacturer was notified but offered no assistance. The vehicle had not been repaired. The failure and current mileage was 179,000.

Filed Jan 28, 2013 · Visibility · 135,000 miles · FL

Tl* the contact owns a 2002 jeep liberty. The contact stated that the door locks failed to disengage and he was unable to exit the vehicle. The vehicle was taken to the dealer for inspection where the contact was informed that the window motor had failed and caused the lock to fail. The contact also stated that the failure recurred. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 135,000. Updated 2/21/13 we purchased the 2002 jeep liberty brand new as a special order in october 2001 as a 2002 model year. The right rear passenger door power window motor assembly failed. This inhibited the door from being opened from wither the inside or outside. At the time, we did not have a child, now we do, when carrying passengers, they had to enter and exit through the drivers rear door. Had there been accident which blocked the drivers side, the rear passengers would be trapped. I had the door fixed at the dealer in april 2011. Since that time, we had our first child and as law requires he is in the back seat. Again, the motor assembly failed and the door can not be opened from the inside. This is a safety issue and I feel a design flaw. I have contacted chrysler motor corp and they do not care. The dealer washed their hands of any culpability in the matter as well. I know I can not be the only one who has experienced this issued with the door failing to open when the window motor breaks. Updated 02/25/13

Filed Nov 19, 2012 · Visibility · 81,000 miles · CA

While driving at freeway speed, the passenger rear window slid down into the door. The cheap plastic lift plate that is part of the window regulator broke. It has been replaced twice now and just broke again. With the window down in the door the vehicle is vulnerable to break-in and damage from the weather. It is a safety issue for me because my child's carseat is in this location.

Filed Aug 9, 2012 · Visibility · 28,000 miles · FL

I have had to replace the power window regulators on the back windows of my jeep liberty 2002 on 5 different occasions. I have barely used these windows and this has been a hemorrhage of money. The first time this happened, they informed me at the dealership that I was over the date of warranty, and that my mileage also exceeded the limit. I had to replace the two back ones, then I had to go back and replace a third one, less than a year after that. The fourth and fifth time it happened, I went to an independent shop as going to the dealership was too expensive, now the window does not work again. The windows just fall, and water and debris come into the car. Among jeep liberty owners, this is a very common problem, and one that there should have been a recall on. I want to place a complaint because this car came defective and nothing has been done so far to assist people who purchased it. Customers need protection on this matter.

Filed May 14, 2012 · Body, Visibility · 45,000 miles · NM

On approx the date entered, the left rear electric window glass dropped into door frame and would no longer operate. Investigation found that plastic clip on the end of the window regulator cable gets worn and breaks, and window becomes disconnected from regulator at this point. Very expensive for simple fix, cost over $100 for entire new regulator, as plastic clip is not available separately. Thankfully I am mechanically inclined and I was able to install it myself, as estimate from then daimler-chrysler was over $300 for repair. Since that time, the other window regulator broke in the exact same fashion, and being the replacement part had gone up even further in cost, I taped window shut. Before I could afford to fix other window, the one I had previously repaired broke again in an identical fashion. All three rear window regulators, both factory originals, and one factory replacement, broke within 3 years. Both windows were then taped up, as I wasn't about to buy well over $200 worth of trouble prone replacement parts only to have situation take place yet again. Thankfully, an aftermarket source now sells metal parts to replace defective, wear prone parts supplied by chrysler-jeep. It cost $100 to further repair both windows with aftermarket metal parts, and I have experienced no trouble since. Incorrectly designed/manufactured parts supplied by chrysler-jeep are definitely the issue here.