2002 Jeep Liberty: clunking or noise when steering

Filed Jun 24, 2015 · Steering, Suspension · 95,000 miles · AZ

Tl* the contact owns a 2002 jeep liberty. The contact stated that while driving at 40 MPH, the lower ball joints fractured and the vehicle came to a complete stop. The vehicle was towed to the contact's residence, where the lower ball joints were replaced by an independent mechanic. The vehicle was then taken to a dealer. The technician diagnosed that the steering knockers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 95,000.

Filed Mar 20, 2013 · Steering, Suspension · 182,478 miles · GA

While attempting to park to get gas, turned the steering wheel and heard a strange noise. My husband was outside of the jeep and noticed that something was hanging fromthe right front tire. Had it towed to nearest auto shop and was told that the upper control arm and lower ball joints had broken. Had it repaired. Called the chrysler recall center and was told that there was a recall on the lower ball joints. We were then instructed to get the original invoice and receipt to prove that the repairs were done. We were told to call back to receive instructions on where to fax the papers. Called back later that day to get a fax number and was told that we could not be reimbursed because we didn't take it to a jeep dealership. We were told that we had not called and talked to anyone earlier and that we could not be reimbursed. After staying on phone and on hold for about 30 minutes, the representative gave more instruction on information to send to the chrysler recall assistance center. I have gather my information and voiced my concerns. I was told to mail my information and that it would take up to 60 days for a decision to be made. We are not trying to get over on anyone. Just imagine if I was on the interstate going 70 MPH with my kids and husband in the car and the joints broke. The chrsyler corporation will be dealing with a lot more then a $1000 repair bill. I feel that if there are recalls on these vehicle, everyone should be notified and it be corrected before some one gets hurt or loose a life.

Filed Aug 14, 2012 · Suspension · 141,000 miles · MN

Tl* the contact owns a 2002 jeep liberty. The vehicle was repaired under the federal safety agency campaign id number: 06v288000 (suspension:front:control arm:lower ball joint). The contact stated that while driving approximately 40 MPH the vehicle started to make a popping sound and the steering wheel began to swerve to the left. In addition, the vehicle dropped to the ground. The vehicle was towed to an independent mechanic who stated that the lower ball joint fractured and needed to be replaced. The vehicle was repaired. The approximate failure mileage was 141,000. Updated 10/10/12*cn updated 10/15/2012

Filed Aug 29, 2007 · Steering, Suspension · 68,000 miles · CT · crash

In november of 2006, I had a recall fixed for the "front:control arm:lower ball joint" when the parts became available. I brought the car back 3 days later having issues with the steering and hearing a noise. The dealership took the car for a few days and did a complete inspection and assured me the new parts were sufficient. Every now and then (not constant, but scarcely) when I would turn the wheel just a little, the car would turn as if I had turned my wheel all the way. It scared me a few times, but it didn't happen often at all, so I didn't think much of it. On may 31, 2007, I was merging onto I-91 in connecticut driving only 22 miles per hour, and my car did that very thing. I went up and over the curb, up the embankment and crashed into a steel connecticut state sign. If it wasn't for the sign, I would have continued to lose control and possibly been killed. Hitting the sign swung my back end around, where I rolled down the embankment and to a complete stop on the side of the highway. My car sustained over $7,000 worth of damage and has damaged my perfect driving record. No other car was involved and no one was hurt, including myself. I was very fortunate, but I feel there needs to be further investigation into the previous recall and possibly a new recall should be posted to eliminate this problem. The problem still exists despite the recall from last year.

Filed Dec 1, 2006 · Suspension · LA

Received recall 11/01/06 f23 lower ball joints daimler chrysler. I called my dealer when I received it they said they were booked without parts until january to call back. I called the 1-888 # and they said they would send me something in the mail. I have never heard back and am having a lot of steering noise in the front end of my jeep.

Filed Jul 28, 2004 · Suspension · PA

Structural failure on 2002 jeep liberty. *mr the consumer was able to avoid a collision. The lower ball joint had come apart dropping to the roadway and dropping the vehicles body of the front wheel. The vehicle careened of control across both lanes twice before coming to a halt on the berm. The consumer had previously complained about stiff steering, there were also noises in the front end. The service dealer suggested that nothing was wrong with the vehicle. *sc

Filed Aug 15, 2003 · Suspension · 3,800 miles · MA

While traveling on the highway and turning vehicle steering wheel has a squeaking noise coming from underneath. *ak