2002 Jeep Liberty: doors won't lock, open or latch

Filed Mar 10, 2016 · Electrical, Locks · FL

2012 jeep liberty. Consumer writes in regards to vehicle door locks issue. *smd the consumer stated she wants to only unlock the driver's side door from the outside, not have all the doors unlock. The consumer stated she knows if she clicks the button twice, it will unlock all the doors. However, she only clicked the button once. The consumer stated the doors would lock and unlock randomly.

Filed Jan 31, 2015 · Acceleration, Electrical · 59,850 miles · AZ

I was driving on the highway with cruise control on doing about 60 MPH when suddenly the jeep liberty started jerking and the RPM needle arm and the speedometer arm started going crazy up and down. The liberty started to slow down so I had to press on the gas pedal to maintain speed. The speedometer quit working and so did the cruise control , the auto door locks also quit working. The motor also started to die whenever I slowed down or come to a stop at a stop sign or red lights. Where its dangerous is when I am slowing down to make a turn and going in to it or half way in to it the motor dies and I lose the power steering. It takes alot of strength to complete the turn safely. I took the liberty to a repair shop where they hooked it to a analyze machine. It said the speed sensor was bad, I had it replaced but it didn't fix anything. I took it to the dealer where I bought it, they told me it could be hundreds of dollars just to try to find out what is wrong with it. Recently I checked in the internet and saw that there are hundreds of other 2002 jeep liberty owners having the same problem. Speedometer quits working, motor died when you slowdown, and replacing the speed sensor doesn't fix anything. Its dangerous because you can crash when making a turn and the motor dies and you lose your steering. I know I have had some close calls. I hope you will check in to this problem. Just check in the internet and you will see alot of people have it with there 2002 jeep libertys. Thank you for your time.

Filed Jan 28, 2013 · Visibility · 135,000 miles · FL

Tl* the contact owns a 2002 jeep liberty. The contact stated that the door locks failed to disengage and he was unable to exit the vehicle. The vehicle was taken to the dealer for inspection where the contact was informed that the window motor had failed and caused the lock to fail. The contact also stated that the failure recurred. The vehicle was not repaired. The manufacturer was notified but provided no assistance. The failure mileage was 135,000. Updated 2/21/13 we purchased the 2002 jeep liberty brand new as a special order in october 2001 as a 2002 model year. The right rear passenger door power window motor assembly failed. This inhibited the door from being opened from wither the inside or outside. At the time, we did not have a child, now we do, when carrying passengers, they had to enter and exit through the drivers rear door. Had there been accident which blocked the drivers side, the rear passengers would be trapped. I had the door fixed at the dealer in april 2011. Since that time, we had our first child and as law requires he is in the back seat. Again, the motor assembly failed and the door can not be opened from the inside. This is a safety issue and I feel a design flaw. I have contacted chrysler motor corp and they do not care. The dealer washed their hands of any culpability in the matter as well. I know I can not be the only one who has experienced this issued with the door failing to open when the window motor breaks. Updated 02/25/13

Filed Aug 7, 2012 · Visibility · 88,000 miles · NJ

There have been five instances of failure of the regulators for the rear door power windows. In this latest incident, the cable for the windows snapped and came through the door lock area in the jam on the rear driver side.

Filed Aug 16, 2010 · Visibility · 141,238 miles · GA

2002 jeep liberty renegade right rear window regulator broke for the 2nd time in 3 years. Window stuck down and regulator worm cable caused damage to door latch preventing door from opening from the inside.

Filed Mar 4, 2009 · Electrical, Lights · 87,881 miles · NY · fire · 1 injury

Without warning the body control module shorts out draining the battery and damaging the multi-control switch on the steering column. Causing the headlights, interiorlights, running lights, windshield wipers, factory electric door locks, and dashboard lights to fail. This can cause a fire resulting in a total vehicle loss or loss of lighting at night while driving causing the driver to loose sight of the road. In rain conditions loss of wipers during driving would cause loss of visibility creating a dangerous driver on the road.

Filed Jun 7, 2007 · Electrical · 42,000 miles · IL

Tl*the contact owns a 2002 jeep liberty. While driving 55 MPH in wet conditions, the headlights, interior lights, windshield wipers, door locks, and speedometer all stopped operating. However, the vehicle was still running at the time of failure. The vehicle was inspected by a mechanic who stated that the computer module chip was faulty. The current and failure mileages were 42,000.

Filed Aug 8, 2006 · Lights · NJ

My car would not start and the door locks where opening and closing, so it had to be towed to the dealer, they said the battery was dead so they needed to replace it and then they would run a test to figure out what was going on. I informed the dealer that for several months my over head lights would come on every so often and I would have to giggle the turn signal to make them go off (sometimes using the turn signal triggers the light to come on). I asked if it could be a short in the steering column and they said no it was just a dead battery. A few days later I noticed the overhead lights on in my car after it got dark outside and they would come on and go off every few minutes. After discussing the recent recall on the front ball bearings with a co-worker I found out that she too had the same problem with the interior lights (2002 model), I then asked another co-worker who owns a 2004 model and he too had this problem. Apparently this is a wide spread issue that needs to be addressed. It is dangerous when this happens especially at night because it distracts the driver. I have also noticed that now my light is out on the shift panel. I think this could be a very serious problem that it leading into other shorts in the car. I feel that because I no longer have a warranty on the vehicle that the dealer is trying to make money on me and this obviously a malfunction in this model.

Filed Dec 1, 2004 · Acceleration, Electrical · IN

Major electrical problems....dash went dead, wipers dead, power door locks dead, tail gate latch released, no headlights, no speedometer, all shut off while driving in the rain at night at 65 MPH.

Filed Feb 18, 2004 · Electrical · 19,200 miles · FL

Hello, I purchased this great SUV in sept 2003. So far have had to bring it into dealer 7 times for electrical system (wiring) repairs. They could not get remote entry to work , so they ordered a part, then still would not work so ordered a new computer. Then in a few days, the driver's door lock stopped working, so brought it in. They had to order another part, so had to come in 2x for that one too. Then the right rear window would not work, so they replaced the regulator. Now lights on indicatorwhen the door is open is not working and neither is the autolock feature after the car is driving for a few minutes, so have to visit them again. Dealer told me that wiring had some rust in it due either to factory carelessness (wiring harness left out in weather) or flood in vehicle. There is no record from carfax of flood to this vehicle. Dealer said may need to replace entire wiring harness (2-3 days in shop) which is ok with me if it will fix problems. He said he can't do it unless it starts acting up. Afraid when it will start acting up will be when warranty expires. Would like service dealer (courtesy chrysler/jeep of casselbery, fl) to replace wiring harness before something else happens. They have been really great every time I've brought it in. I understand they can't replace the wiring harness without a symptom, but there have been lots of symptoms at this point. Thanks for your time, susan atherton.

Filed Nov 27, 2002 · Electrical · VA

Major electrical system, indentified by dealer as 'body controller' electrical unit, failed without warning. As a result, key safety equipment failed to work, including headlights, windshield wipers, power door locks, tailgate latch. Other systems, not obvious to owner, also might have been affected. Dt

Filed Aug 2, 2002 · Electrical · WV

A body control module was defective causing loss of almost all the elec ent (door locks, air conditioning, and speedometer). This part was replaced twice after 18 days in the service dept and still is not operational. A car with items like the speedometer not working is unsafe.