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2002 Jeep Liberty: loss of power steering

27 of the 1,808 complaints about the 2002 Jeep Liberty describe loss of power steering.

owner complaints
27
of this car's complaints
1%
typical mileage
70,000
recalls
0
Is there a fix? 2 service bulletins cover this area of the car. See below

Loss of power steering by model year

What owners say

Filed Jul 16, 2015 · Steering · 130,000 miles · PA

Speedometer quit working, upon slowing down the vehicle stalled and I lost power steering and braking became difficult. I had to pull to the side of the road and restart the vehicle. I had to drive with my foot on the brake and throttle at the same time to prevent stalling. The problem was with the rear speed sensor on the rear differential. This is the 3rd time I have had this problem. Having to drive the vehicle in the manor described has caused the gears to break in the rear differential, which I had to replace and has caused excessive break pad and brake rotor wear. This problem causes a very unsafe condition which should be addressed by the manufacturer.

Filed Dec 22, 2014 · Steering, Suspension · 180,000 miles · IN

My 2002 jeep liberty experienced a front control arm failure. Now im told that it is not covered on a recall that covered this problem on a recall covering other 2002 models. I can not find anyone to give me an answer why? If this would of happened while driving on the highway this couldof caused loss of steering and could of caused a crash. My main question is, if 43489 vehicles were recalled for the same problem, why isn't my vehicle covered.

Filed Jul 28, 2014 · Body, Seat belts · 97,850 miles · PA

Tl* the contact owns a 2002 jeep liberty. The contact stated while driving approximately 50 MPH, the power steering failed the vehicle was not taken to a independent mechanic. The vehicle has not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 97,850. Updated 09/02/14

Filed May 26, 2014 · Electrical, Engine · 135,000 miles · NJ

Driving through a school zone one morning and the car suddenly lost power steering and shut off, would not start again. Towed it back to house and read check engine code about crankshaft position sensor. It melted in place because of where it is in relation to the exhaust, took 4-5 months to fully dig out the melted sensor and replace. Had to put a heat shield over it myself and has since lasted 2+ years without trouble. Very poor design and a hassle to fix.

Filed Apr 16, 2010 · Steering · 29,372 miles · OH · crash

Tl*the contact owns a 2002 jeep liberty. While driving approximately 20 MPH, the vehicle suddenly lost power steering. The contact lost control of the vehicle which crashed into a concrete barrier. A police report was filed and the vehicle was towed to an authorized dealer where the bumpers, front lamp lights, fog lights and wheel flare were replaced. The failure mileage was 29,372. The current mileage was 122,000.

Filed Nov 19, 2009 · Acceleration · 130,000 miles · PA

2002 jeep liberty sport, speed sensor failure causes speedometer to stop working or fluctuate till it stops working. Check engine light comes on, engine will stall while driving with a result in loss of power steering, loss of power brakes and steering wheel locks up. 3rd time I've dealt with this issue in 5 years. The wiring in the harness constantly rubs and eventually becomes compromised to the elements, thus causing a short. I've managed to avoid any type of accident since I experienced this issue more than once!! Jeep has not acknowledged this is a safety issue and continually ignores the potential danger in a faulty design.

Filed Sep 18, 2009 · Suspension · 105,000 miles · LA

Recall #009v119000 dated apr 09, 2009 expected to begin october 2009 covering 2002 jeep liberties excludes the state of louisiana - condition described in the recall exactly describes the problem with my vehicle. Since chrysler is aware that this condition does exist, why does it exclude the state of louisiana. "the front suspension upper control arm ball joint may experience a loss of lubrication which could lead to corrosion, accelerated wear & possible separation while driving. Consequence: failure of the ball joint could result in a loss of steering capability, increasing the risk of a crash." previous recall on lower ball joint has been taken care of.

Filed Oct 14, 2008 · Airbags, Steering · 52,000 miles · NC · crash · 1 injury

2002 jeep liberty loss of steering control at 40 MPH. Causing vehicle to swerve right into a ditch and resulting in a rollover accident. Not drivable total loss of vehicle. Injury to driver.

Filed Nov 25, 2007 · Steering · 66,500 miles · NE

I noticed that my power steering had been making a loud sound. I got it checked out and the dealership mentioned that it was okay. A few months later my power steering went out completely. I had another place check my jeep out and they found that the power steering high pressure hose had a crack in the metal part of the hose, all of the fluid had leaked out and they had seen nothing like it before.

Filed Aug 23, 2007 · Steering, Suspension · DC · crash · 1 injury

2002 jeep liberty that was totaled when the power steering went out customer states that she is now without transportation due to faulty parts and wants some kind of solution**cc the consumer received 2 recall letters in the mail after her accident. Both notices stated that the vehicle needed to have the ball joints repaired. The consumer contacted the manufacturer and informed them of the accident chrysler stated they were sending a representative out to investigate the vehicle. The consumer stated the representative assessed there was nothing wrong with the lower ball joint, airbags, or steering to cause the accident. The consumer further stated she spoke with the garage where the vehicle was located and stated no one ever came to check the vehicle over.

Filed Aug 22, 2007 · Suspension · 70,000 miles · PA

Saturday august 18th 2007 I received a recall notice from daimler chrysler regarding the lower ball joints on 2002-2006 jeep liberties. The recall said water could get into the front suspention causing the ball joint to corrode and separate which could lead to loss of steering and a possible accident. While driving home from work on monday the 20th (2 days later) my front left wheel fell off without warning, causing loss of control and nearly causing an accident (coincidence?). The dealer said that my upper ball joint had corroded and separated and the recent recall would not cover my repair. Daimler chrysler said there's nothing they can do and I would be responsible for repairs. I went online and was shocked to find (in only about 20 minutes- so there must be many more) that hundreds of people has the exact same failure with their 02' -06' liberty. Although I would like daimler chrysler to take responsibility for the repair, the more important issue is that there seems to be a serious problem with these cars (specifically the ball joints). The recall should definitely include upper ball joints as well. Luckily I was only going about 15-20mph (my car was still completely fish-tailed) if I had been doing anything over 40mph I'm certain I would have rolled it. I'm sure there has to be people out there who had family or friends killed in accidents caused by this exact issue...they probably don't even know how widespread the problem is.

Filed Jan 22, 2007 · Suspension · CA

I'm writing to file a complaint against michael stead automotive in walnut creek, california. I received a recall notice regarding safety recall f23 - lower ball joints on 11/15/06. I phoned the dealer a week later (didn't mark the exact date as I wasn't aware it would be such a problem). I was told the parts were on backorder and would be in within two to three weeks. They took my name and number and I was told I would be phoned to make an appointment. I now followed on 1/22/07 only to be told that they have a "pile" of names and its taking a while to get through them. I'm 19th on the list and they receive the parts "periodically" and I'll be called when it's my turn. I was also told when I asked about the safety of this recall that, "it's not urgent, only being done for noise." however, the recall notice says, "water may enter into the front suspension lower ball joints on your jeep and cause the ball joint to corrode and separate causing a loss of steering control and could cause a crash without prior warning." two very different statements. We transport two small children in this car daily and this is not something I'm willing to accept. We received a recall notice but the dealer is dragging their feet, no doubt because it's not a paid service for them. If an accident does occur due to this I want this complaint on record. This is simply unacceptable service and I would hope you'd follow up.

Service bulletins that may apply

Related recalls

No recalls on record for this model year.

Questions about the 2002 Jeep Liberty power steering loss

Is loss of power steering a common problem on the 2002 Jeep Liberty?

27 of 1,808 owner complaints about the 2002 Jeep Liberty (1%) mention loss of power steering. The model year with the most reports is 2002.

Is there a recall or service bulletin for this on the 2002 Jeep Liberty?

There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2002 Jeep Liberty

Ball joint 441Airbag light 182No deployment 73Seat belt 64Headlights 52Stalling 49Check engine light 47Power windows 41Engine failure 40Pulling 35Grinding brakes 34Fire or smoke 22Knocking 19Tire blowout 16ABS 15Jerking 15Harsh shifting 14Overheating 14Fuel leak 13Won't start 13Door locks 12Loss of power 11Misfire 11Wipers 11Adaptive cruise 8Sudden acceleration 8Transmission failure 8Steering lock-up 7Steering noise 7Brake failure 6Coil spring 6

All model years of the Jeep Liberty

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