Safety recall for transmission oil cooler tube n28/the federal safety agency 13v‑234. Contacted dealer at time of initial recall and was told parts would be available 12/13. Then called back and told parts not available and they would call me. As of 5/1/14, issue has not been fixed.
2012 Jeep Wrangler transmission complaints
Page 5 of 11: complaints 101 to 130 of 282, newest first, as owners wrote them.
This is a recall that has not been fixed I have called dealerships since 2013 and no one has call me back. This recall is for the transmission oil cooler tub may come in contact with power steering fluid return tube. Prolonged contact with the tubes could cause a leak in the transmission oiler cooler tube. Operating the vehicle with insufficient transmission fluid may cause damage to the transmission and a loss of transmission function which increases the risk of a crash.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he was very concerned for his safety since the parts were still not available for recall the federal safety agency campaign number: 13v234000 (power train , steering). The manufacturer was made aware of the problem. The contact had not experienced the failure. The current mileage was 20,000.
I have received four recall notices on this issue (safety recall n28/the federal safety agency 13v‑234) starting in september of 2013, and have contacted dealer a number of times who say they have no parts to repair the issue. Obviously simply sending the owner more recall notices, without the ability to repair is a waste of time.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he attempted to have his vehicle repaired under the federal safety agency campaign number: 13v234000 (power train , steering) but was informed that the parts were not available and that the dealers were receiving one part per week. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
I received my second notice for a recall involving the transmission oil cooler tube which may effect the power steering fluid return tube or transmission itself. I called the dealer to schedule an appointment for the work to be done, I was advised by dealership that I will be placed on the waiting list of over 140 people as the part is on backorder and they are only allowed to order 1 part (for this recall) every 14days. I contacted chrysler and was advised this is correct, they limit the part to dealerships since it must be distributed evenly nationwide. When I asked, "why the part isn't being made in mass production to accommodate the need required to fulfill this recall?", chrysler did not have an answer. I'd like to know how the consumer is supposed to feel safe in their vehicle that is known to have a problem (hence the recall) when the manufacturer doesn't feel it necessary to supply the parts needed to fix the vehicles. A recall doesn't do anyone any good if the parts aren't readily available to correct the problems. This seems more like a stall tactic from the manufacturer to renege on their responsibility.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he was concerned for his safety because the parts were not available for repairs under the federal safety agency campaign number: 13v234000 (power train , steering). The manufacturer was made aware of the problem. The contact had not experienced a failure. Updated 06/10/14*lj 06/11/2014
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign id number: 13v234000 (power train and steering) but was advised by the dealer that the parts needed to complete the repair were not available. The contact received the notice months ago and was told by the local dealer that he was on a massive waiting list. The manufacturer was also contacted and could not provide a reasonable date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number:13v234000 (power train, steering) but he was made aware that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The VIN was not available.
Tl- the contact owns a 2012 jeep wrangler. The contact stated the federal safety agency campaign number: 13v234000 (power train , steering) had surpassed the reasonable amount of time for repair. The dealer stated the part was not being supplied from the manufacturer. The manufacturer was made aware of the delay. The vehicle was not repaired. The contact had not experienced the failure described in the recall. Az
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v234000 (power train , steering) but was informed that the parts were not available and that the dealers were receiving only two recall kits per week. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before april of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train, steering ) and stated that he was concerned for his safety because the recall repairs were unable to be performed due to part unavailability. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign id number 13v234000 (powertrain, steering). The contact stated that the repairs were not performed within a reasonable amount of time. The dealer indicated that the parts were not available. The contact had not experience a failure. The manufacturer was not contacted.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number:13v234000 (power train , steering) however, he was made aware that the parts were not available to perform the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repairs. The contact had not experienced a failure. Updated 06/10/14 the consumer stated the dealer called to inform him, the part was available. Updated 07/03/14
Tl* the contact owns a 2012 jeep wrangler. The contact received a recall notification of the federal safety agency campaign id number 13v234000 (power train , steering) and stated that the part need was unavailable to perform a repair. The dealer stated that one remedy kit was being sent every two weeks by the manufacturer. The manufacturer was not notified of the problem. The contact had not experienced a failure.
I was notified of a safety recall regarding the transmission oil cooler tube notice n28 back in september 2013. I immediately contacted multiple dealers to try to schedule an appointment to have the repair done. I was told there is a waiting list because parts are not available. It has now been almost 8 months since we tried to get our jeep repaired. I asked the status numerous times without any luck of getting any answer except the parts are not in and we have you on the list. Your help in holding chrysler jeep accountable for any damages including personal injury and death. I plan on filing a law suit in the near future and will subpoena the national traffic safety on this topic if not resolved within a month of this submission. Ignoring this request puts us at risk very similar to the ignition switch recall gm is going through right now and that several people died. I thank you in advance for any help you can provide. *tr updated 10/22/2014
I received a safety recall notice in august 2013 (safety recall notice) n28/the federal safety agency 13v‑234. Jeep has still not made parts available to fix the problem. After 9 month it hard for me to believe they are still waiting for parts to fix my jeep. I afraid to take to jeep out in fear I will get stranded.
Tl* the contact owns a 2012 jeep wrangler. The contact received a notice for the federal safety agency campaign number 13v234000 (power train, steering) and was informed by the dealer that the part was not available. The manufacturer was notified. The contact had not experienced a failure. The approximate current mileage was 37,000.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he attempted to have his vehicle repaired under the federal safety agency campaign number: 13v234000 (power train, steering) but was informed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Went to dealer for repair after receiving notice. Only inspected unit and would order parts. Then call me. Called on 3-6-14 and said only had 1 of two required parts.. I re-called on them on 3-24-14 and they said did not have both parts..
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he received a notice for the federal safety agency campaign number 13v234000 (power train, steering) and was informed by the dealer and manufacturer that the part was not available. The contact had not experienced a failure. The VIN was unavailable.
Tl* the contact owns a 2012 jeep wrangler. The contact received a recall notification for the federal safety agency campaign id number 13v234000 (power train , steering) and stated that the part needed was unavailable to perform the repair. The dealer informed the contact that the remedy part would not be available for 72 weeks. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Tl* the contact owns 2012 jeep wrangler. The contact received the recall notification related to the federal safety agency campaign id number 13v234000(power train, steering). The contact stated that repairs were not taken care of in a reasonable amount of time. The dealer indicated to the contact that the parts were not available. The contact had not experienced a failure. The manufacturer was not contacted.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that the federal safety agency campaign number: 13v234000 (power train , steering) had surpassed a reasonable amount of time to repair. The dealer continuously stated that the parts were not available for repair. The vehicle was not repaired. The manufacturer was not made aware of the delay. The contact had not experienced a failure.
I received the transmission oil cooler tube recall notice in september 2013. I have been trying ever since to get the part replaced, but each dealership receives only one part per week because the "parts are on restriction." last month I was told I was number 76 on the wait list - if they get one part per week, I will get my part in october 2015, more than two years after the recall notice was issued. This demonstrates a complete lack of commitment to safety on chrysler's part -- they are comfortable with thousands of people driving with a faulty part for more than two years. Please do whatever is possible to force chrysler to produce all of the parts necessary to satisfy the recall immediately.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that she attempted to have the vehicle repaired under the federal safety agency campaign number: 13v234000 (power train , steering) but was informed that the parts were not available and that the dealer was not receiving the necessary parts. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before april of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Jeep recall this vehicle, ask me to came in to replace the part on nov 15, 2013, one problem as of april 27,2014, the part has not come in, dealer can't get the part one can order one a week and they may or maynot get it. What can be done to get the jeep company to fix the problem without wait for months or years.
Tl* the contact owns 2012 jeep wrangler. The contact stated that he was very concerned for his safety since the parts for the federal safety agency campaign number: 13v234000 (power train , steering) were still not available. The manufacturer was made aware of the problem. The contact had not experienced the failure. The current mileage was 13,700.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign id number: 13v234000 (power train , steering) but was advised by the dealer that the parts needed to complete the repair were not available. The manufacturer was also contacted and could not provide an estimated date for the parts. The contact had not experienced a failure. The VIN was not available.
On hill with pedestrians all around I stopped vehicle, placed it in park, turned key off. Then I rotated out the door releasing the brake. Vehicle rolled backwards down hill with people diving out of the way. Managed to rotate back into position and stop vehicle in about 20 feet. Started motor moved vehicle forward, engaged park which then worked and set emergency brake. After that I made sure that park correctly engaged before getting out of position. On a second occasion on the same day park failed to engage, however I was prepared and it only rolled backwards a few inches. Since the failure to completely engage park nearly injured people behind me, and if I had failed to get to the brake was headed off a cliff with my wife in it, my first stop was to the jeep factory warranty station at home. Vehicle was trailered back home. The dealership could not duplicate the failure so fixed nothing. Both times park failed you could hear the parking pawl ratcheting.
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