Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign id number: 13v234000 (power train, steering) and stated that the parts were not readily available. The manufacturer was contacted and provided an unreasonable date for when the vehicle would be serviced under the recall. The contact had not experienced a failure.
2012 Jeep Wrangler transmission complaints
Page 7 of 11: complaints 161 to 190 of 282, newest first, as owners wrote them.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that the federal safety agency campaign number: 13v234000 (power train , steering) had surpassed a reasonable amount of time for repair. The dealer stated that the part was not become available for at least 29 weeks. The manufacture was not contacted. The vehicle was not repaired. The contact had not experienced a failure. Updated 04/04/14*lj updated 04/11/2014
Tl* the contact owns a 2012 jeep wrangler. The contact stated that she attempted to have the vehicle repaired under the federal safety agency campaign number: 13v234000 (power train , steering) but was informed that the parts were not available and that the dealers were receiving one part per month. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he received notification of the federal safety agency campaign number: 13v234000 ( power train , steering ) in late 2013. The contact stated that he attempted to have the vehicle repaired on numerous occasions but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced the failure.
2012 jeep wrangler sport. Consumer writes in regards to transmission oil cooler tube recall notice and unsatisfactory customer service at dealership. *smd the consumer stated he called the dealer on january 16, 2014 to schedule an appointment for february 7, 2014, with a drop of time of between 7:00 am and 8:00 am. The dealer informed the consumer, they would repair the recall item, and then identify the needed part for the windshield wiper electronic repair. After the part for the windshield wiper was identified, the consumer was informed an appointment would have to be made to work on the wipers. The dealer informed the consumer, they would have to keep his vehicle longer, to perform the recall, due to being under staffed.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v234000 (power train , steering ) but was informed that the parts were not available. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before march of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
I have a safety recall n28/the federal safety agency 13 v-234 transmission oil cooler tube on my vehicle and I have spent 6 months trying to get pat mcgrath dodge to replace this part with no luck of them calling me back or being able to get the vehicle into be fixed. It stated in the recall this may increase the risk of a crash and you are concerned about my safety. I not only worry about my safely but the safely of my children. I believe pat mcgrath has no concern for my safely. I have also called the hotline safety number and left a message with no return call from you.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he was concerned about his safety since the parts were still not available for repairs under the federal safety agency campaign number: 13v234000 (power train, steering). The manufacturer was made aware of the problem. The vehicle had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he received notification of the federal safety agency campaign number: 13v234000 ( power train , steering ) in december 2013. The contact stated that he attempted to have the vehicle serviced on numerous occasions but the dealer stated that parts were unavailable. The vehicle was not repaired. The manufacturer was notified of the issue. The contact had not experienced the failure. The VIN was unavailable.
Tl* the contact owns a 2012 jeep wrangler. The contact received the federal safety agency campaign number: 13v234000 (power train , steering) and stated that the recall had surpassed a reasonable about of time for repairs. The dealer was notified about the recall multiple times. The manufacture was not contacted. The vehicle was not repaired. The contact had not experienced a failure.
Hi, I'd like you to be aware of the following issue. In december 2012 chrysler sent me a letter citing chrysler safety recall n28 / the federal safety agency 13v‑234 that is concerned with replacement of transmission oil cooler tube. Since 18 december 2013, I've been calling my local chrysler dealer (glenn e. Thomas dodge chrysler jeep in signal hill, ca) and every one of three times I am being told that the dealer has not received any replacement parts from chrysler to accommodate this recall. This is not the matter of shortage but absolute lack of follow-through on behalf of chrysler. If chrysler makes the owners aware that there's a potential safety issue and yet does not supply (nor provide an eta for parts) the major dealership for nearly 3 months, then it makes me quite concerned. What else has the chrysler not followed through on, my brakes, airbag, steering? Thanks for your consideration of this issue.
Recall notice sent from chrysler in september 2013. Been waiting for parts to be sent to dealership since that date. Called adams jeep again today and they still do not have parts from chrysler to correct the transmission line recall problem.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that she attempted to have the vehicle repaired under the federal safety agency campaign number: 13v234000 (power train , steering ) but was informed that the parts were not available and that the dealer was only receiving one recall part per 14 days. The contact felt that since the failure was reported in june of 2013, there should have been a remedy available before february of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure. Updated 03/20/14*lj the consumer stated there was another recall but the consumer does not live near a dealer. The dealer has refused to send the necessary part to a different dealer in order to complete the repairs. Updated 03/20/2014
Tl* the contact owns a 2012 jeep wrangler. The contact stated that the federal safety agency campaign number: 13v234000 (power train, steering) had exceeded a reasonable time to have the repair performed. The recall notification was received october 2013. The contact stated that the tie rod area was exhibiting separation, as listed in the recall. The vehicle was not repaired. The failure and current mileage was 14,645.
I recently received a safety recall notice from chrysler (n28/the federal safety agency 13v‑234) and contacted my dealer (david jeep in glen mills, pa) about having the problem addressed. Their unfortunate response was that the parts are backordered and may take anywhere from "a few weeks to a few months." considering I have already dealt with a similar delay regarding a separate recall (which required the replacement of half of my engine's cylinder heads), I find the overall apathy and preparedness to this situation problematic. The recall notice specifically says to contact you if my dealer cannot remedy the situation "within a reasonable period of time." I find weeks or months to be an unreasonable period.
Tl- the contact owns a 2012 jeep wrangler. The contact received a recall notice for the federal safety agency campaign number: 13v234000 (power train , steering). The contact was informed by the dealer and the manufacturer that the part to repair the vehicle was only available every fourteen days. The dealer was unable to provide an expected date for the part to be available. The manufacturer was made aware of the failure. There are no failures at this time. Rk
Tl* the contact owns a 2012 jeep wrangler. The contact received a notification of the federal safety agency campaign number: 13v234000 (power train, steering) and the dealer advised the contact that they were only receiving one part every four to six weeks. The dealer was unable to provide an expected date for when the part would become available. The manufacturer was made aware of the problem. The contact had not experienced a failure. Updated 03/18/14
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he received notification of the federal safety agency campaign number 13v234000 (power train , steering) and was informed by the dealer that the parts were not available. The manufacturer was not contacted about the issue. The VIN was unavailable. The contact had not experienced a failure.
2012 jeep wrangler. Consumer writes in regards to transmission oil cooler tube recall notice. *smd the dealer informed the consumer, the part(s) for the recall, were not available.
2012 jeep wrangler. Consumer writes in regards to transmission oil cooler tube recall notice. *smd the consumer was informed the parts were not available. The consumer stated she finds it unacceptable, since she received the recall, last year. The dealer stated, they were only allowed to order one part, per week.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he received notification of the federal safety agency campaign number: 13v234000 (power train , steering). The contact attempted to have the vehicle repaired but was informed that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified of the part unavailability. The contact had not experienced any failures.
Since december 2013 I had taken my vehicle into the dealer for recall repair and was told that the part to do the repair had to be ordered. Now it is february 2014 and the dealer is still stating that they have not received the part from the factory to do the repair yet.
Tl* the contact owns a 2012 jeep wrangler. The contact received notification of the federal safety agency campaign number: 13v234000 (power train , steering) and was informed by the dealer that they only received one recall kit every two weeks. The contact stated that she was listed as number 56 on the list for the remedy part, which the contact believed surpassed reasonable time to repair a defect. The manufacturer was not made aware of the problem. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he attempted to have the vehicle repaired under the federal safety agency campaign number: 13v234000 (power train , steering) but was informed that the parts were not available. The dealer was only receiving one recall kit per month. The contact felt that since the failure was reported june 2013, there should have been a remedy available before february 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.
Tl* the contact owns a 2012 jeep wrangler. The contact stated that he received a recall notice for the federal safety agency campaign number 13v234000 (power train) and was informed by the dealer and the manufacturer that the parts were not yet available. The contact had not experienced a failure. The VIN was unavailable. Updated 04/04/14*lj updated 04/11/2014
Tl* the contact owns a 2012 jeep wrangler. The contact stated that the federal safety agency campaign number: 13v234000 (power train, steering) had exceeded a reasonable time for repair. The contact received the recall notification august 2013. The dealer advised that they only received one part per week and the contact would be placed on a waiting list that could push the repair back out until the following summer. The contact had not experienced a failure. ..updated 03/25/14 *bf the consumer stated it has been 8 months, and she was still unable to get the recall completed. Updated 04/01/14
Tl* the contact owns a 2012 jeep wrangler. The contact stated that she received the federal safety agency recall campaign number: 13v234000 (power train , steering). The contact attempted to have the vehicle repaired but was informed that the parts were unavailable. The vehicle was not repaired. The manufacturer was notified of the part unavailability. There are no failures at this time.
I received a safety recall notice n28 the federal safety agency 13v‑234 for transmission oil cooler tube back in august 2013. Chrysler still does not have parts to make the repair. Notice says it is a fire hazard and loss of transmission fluid would cause severe damage to the transmission. I am unhappy that we have to drive the vehicle with a risk of fire. I have called my dealer 6 times. They say they will order the part but it never arrives.
I received a letter that there was a recall on the transmission oil cooler tube (safety recall n28/ the federal safety agency 13v‑234). I took my vehicle in oct 30, 2013 and was told the parts were ordered and I would be notified when parts arrive. 2 months later I was still not notified of the parts arriving. I called the dealership and was told there was a 2 year waiting period for the part. I was told it was supposedly on order already and to see if it had come in. They said it was never ordered and would call me right back. It has been nearly 3 weeks and I have received no call back. On my recall letter it stated that if a dealer fails or is unable to remedy this defect in a reasonable time, that I may file a written complaint. That is what I am here to do.
Safety recall n28/the federal safety agency 13v‑234 notification code n28 notice received approx. 4 months ago. Went to the dealership this am 2/5/2014 to have the repair done. Dealer said that they only get one part per month so they put me on a wait list. Apparently there are 15 ahead of me at jones ford/chrysler in wickenburg az. So it looks like a year plus wait. Can't be much of a part regarding the issue so am at a loss at the delay. The failure however can result in a incident. Some prodding to get parts out to the dealers may be in order.
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