Brace, articulating steps - fracture. The articulating steps to the main cabin are unsupported due to a fracture in the rearmost weld of the brace in which the step assembly rests on in the fully articulated/open state. Entry and egress by an occupant is characterized by a sudden drop during entry/exit. Loading the brace causes the brace to disengage from its mating surface due to the broken weld; the step assembly drops on 1 side causing the occupant to become unstable and lose balance. Condition is witnessed on a 5th wheel toy hauler; steps are used when stationary.
The worst 2016 Keystone Carbon problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body3
- Seats2
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body3
- Seats2
Recalls 2
Equipment
- What is wrong
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1‑574‑535‑2100, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Recall number 17V755000 · Recall details
Equipment
- What is wrong
- Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Carbon, Fuzion, Impact, Raptor, and Dutchmen Voltage toy hauler fifth wheels equipped with aluminum black ladders manufactured by Christianson Industries. The affected ladders have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
- Risk
- If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
- Remedy
- Keystone will notify owners, and dealers will install a hinge brace over the back of the existing hinges, free of charge. The recall began on November 29, 2016. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 16-267.
Recall number 16V825000 · Recall details
What 2016 Keystone Carbon owners say
Most recent owner complaints, unedited.
Carbon 387: rear electric bed with integrated couch was replaced due to defects in outer seating material. Safety release latches (1 each side of back rest) that were present in the original design to prevent unintended pinch and/or injury from couch seat back articulation are communicated by dealer to be discontinued by the manufacturer. Articulating seat back moves from a horizontal to a vertical position on linkage bars that act in a "scissor-like" motion. Without dual release latches (as are installed on remaining 7 seat backs) the risk of injury to fingers, unintended pinch, is greatly increased.
Carbon 387: rear electric bed with integrated couch has manually articulating and locking support legs attached. Support leg locks loosen and do not stay engaged after use. Unexpected failure to stay in the stowed position creates a high risk for injury during loading and unloading of the garage area.
Carbon 387: articulating roof access ladder fasteners (multiple) loosen and back out of the side wall during road motion/ use. Ladder brackets begin to separate from side wall creating an unsafe climbing condition.
Aluminum framework constructing the main living area slide-out protrudes into the tire area and contacts the rear tire during jounce conditions. [picture shown is framework pulled away from body side - as shown by molding mismatch]
Compare the 2016 Keystone Carbon
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Questions about the 2016 Keystone Carbon
Is the 2016 Keystone Carbon reliable?
Owners have filed 5 complaints about the 2016 Keystone Carbon, 5.0 times a typical Carbon model year.
What is the most common problem with the 2016 Keystone Carbon?
Body and structure, with 3 complaints. Next is seats (2).
How many recalls does the 2016 Keystone Carbon have?
2 recalls, covering equipment.
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