Noticed a crack on the fiberglass under front slide out. This crack is associated with a frame failure on the upper portion of the fifth wheel close proximity to the hitch. I have not had a full failure but if someone does not notice or catch this the trailer frame could fail going down the road and who knows what could happen then.
The worst 2020 Keystone Carbon problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Body1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Body1
Recalls 1
Equipment: electrical
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
- Risk
- If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
- Remedy
- Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 20-381.
Recall number 20V398000 · Recall details
Technical service bulletins for the 2020 Keystone Carbon 5
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Email to owners regarding campaign 21-406
- 2nd mailing to owners for advisory 21-406
- It has been determined that Polycarbonate skylights used on Alpha Flex and Alpha Ply roof systems may crack
- Attached are the updated repair instructions for KSB-200305
- This process describes how to replace a Furrion Antenna head with a Winegard 360 for Over The Air (OTA)...
What 2020 Keystone Carbon owners say
Most recent owner complaints, unedited.
Compare the 2020 Keystone Carbon
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Questions about the 2020 Keystone Carbon
Is the 2020 Keystone Carbon reliable?
Owners have filed 1 complaint about the 2020 Keystone Carbon, close to a typical Carbon model year.
What is the most common problem with the 2020 Keystone Carbon?
Body and structure, with 1 complaint.
How many recalls does the 2020 Keystone Carbon have?
1 recall, covering equipment.
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