The trailer had a severed brake wire, the result of an installation issue. The wire was too loose and was allowed to rest on rotating components. The other three wheels also had loose wires that the technician had to secure, though they didn't need to be mended. The problem was first noticed while the vehicle was in motion on a city street. The brake control box was reading short circuit and eventually went to an overloaded condition and stopped applying the brakes altogether.
The worst 2017 Keystone Passport problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Brakes1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Brakes1
Recalls 3
Equipment
- What is wrong
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1‑574‑535‑2100, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Recall number 17V755000 · Recall details
Equipment: appliance: air conditioner
- What is wrong
- Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
- Risk
- If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
- Remedy
- Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 16-261.
Recall number 16V600000 · Recall details
Suspension: rear: axle: non-powered axle assembly
- What is wrong
- Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Passport recreational trailers, model 3350BHWE, manufactured January 6, 2016, to April 21, 2016. These trailers were built with axles that have a 3500 pound capacity instead of being built with axles that have a 4400 pound capacity.
- Risk
- If the vehicle is loaded to the specifications listed, the incorrect axle may be overloaded and fail as a result, increasing the risk of a crash.
- Remedy
- Keystone has notified owners, and dealers will replace the axle, free of charge. The recall began May 16, 2016. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 16-252.
Recall number 16V291000 · Recall details
Technical service bulletins for the 2017 Keystone Passport 4
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
What 2017 Keystone Passport owners say
Most recent owner complaints, unedited.
Compare the 2017 Keystone Passport
Other model years
Questions about the 2017 Keystone Passport
Is the 2017 Keystone Passport reliable?
Owners have filed 1 complaint about the 2017 Keystone Passport, close to a typical Passport model year.
What is the most common problem with the 2017 Keystone Passport?
Brakes, with 1 complaint.
How many recalls does the 2017 Keystone Passport have?
3 recalls, covering equipment and suspension.
VIN decoder
See the problems and recalls for an exact car
Buying a used 2017 Keystone Passport?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history