The axle hanger weld on the passengers side of the 5th-wheel broke and the axle shifted forward in which the tires rubbed together while doing driving on the highway. Luckily we stopped to get gas when this was noticed. If we had not stopped for gas the situation could have been very bad up to and including death. We have pictures and still have the part if inspection is requested. We were in the middle of nowhere TX and stayed overnight at an RV park near next door to the gas station. The next day we spent 2 hours contacting mobile RV companies and welders to come look at and fix the damage. The damage was looked at by TW welding and construction as they were the only company available to come look at and fix this so we could get back on the road so we could get home to CO. There was no warning lamps or messages as this is a 5th-wheel. Looking this up it appears that there have been several recalls on this particular part in the past and when calling Keystone, Dexter Axle and Lippert they stated they knew of this part failing before but our unit was not included in the recall. This issue has been fixed on newer models (my parents have a 2021) and the hangers are reinforced. No one wants to own this yet it is a known problem.
The worst 2018 Keystone Raptor problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Suspension1
- Wheels1
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Suspension1
- Wheels1
Recalls 6
Equipment: recreational vehicle/trailer: lpg systems: lines and fittings
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2018-2019 Keystone Raptor recreational trailers. The quick disconnect rubber propane line may be incorrectly routed, allowing the outside grill to be stored while the fuel supply is still on and the flame is still lit.
- Risk
- If the grill is stored while the flame is still lit, it can increase the risk of a fire.
- Remedy
- Keystone has notified owners, and dealers will replace the quick disconnect rubber propane line with a line that must be disconnected prior to storing the grill, free of charge. The recall began on January 14, 2019. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 19-343.
Recall number 18V871000 · Recall details
Tires
- What is wrong
- Keystone RV (Keystone) is recalling certain 2018-2019 Keystone Raptor recreational trailers, model 353TS. The tires may rub against the frame outrigger while being towed.
- Risk
- Tire contact with the frame outrigger may result in tire damage and can affect vehicle handling, increasing the risk of a crash.
- Remedy
- Keystone has notified owners, and dealers will cut a notch into the frame outrigger that will provide clearance between the frame and tire, free of charge. The recall began November 20, 2018. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 18-339.
Recall number 18V790000 · Recall details
Fuel system, gasoline
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2018 Keystone Carbon and Raptor recreational fifth-wheel trailers. These vehicles were manufactured without a protective barrier in the fuel station to prevent fuel absorption in the main floor.
- Risk
- Fuel absorption into the main floor can increase the risk of a fire in the presence of an ignition source.
- Remedy
- Keystone will notify owners, and dealers will inspect the trailers and install a protective barrier is present, if necessary, free of charge. The recall began on April 24, 2018. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 18-317.
Recall number 18V226000 · Recall details
Equipment
- What is wrong
- Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit:
- Risk
- In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1‑574‑535‑2100, or Kidde customer service toll-free at 1‑855‑262‑3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Recall number 17V755000 · Recall details
Suspension
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2018 Carbon, Fuzion, and Raptor triple axle toy haulers. These vehicles may have an incorrectly welded suspension equalizer that can result in the suspension's failure while traveling.
- Risk
- If the suspension fails, the trailer's handling would be affected, increasing the risk of a crash.
- Remedy
- Keystone has notified owners, and dealers will replace the equalizer with a different one, free of charge. The recall began on October 20, 2017. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 17-305.
Recall number 17V643000 · Recall details
Tires
- What is wrong
- Keystone RV Company (Keystone) is recalling certain 2017-2018 Raptor fifth-wheel recreational trailers, model 428SP. The affected trailers have tires that may contact the outriggers.
- Risk
- Tire contact with the outriggers may result in tire damage, possibly causing a loss of control, increasing the risk of a crash.
- Remedy
- Keystone has notified owners, and dealers will cut a notch in the bottom side of the outriggers located above the tires on the door side of the unit, free of charge. The recall began on May 18, 2017. Owners may contact Keystone Customer Service at 1‑866‑425‑4369. Keystone's number for this recall is 17-287.
Recall number 17V316000 · Recall details
Technical service bulletins for the 2018 Keystone Raptor 8
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This is the inspection instructions for KSB-210218, Inspection Process Sidewall Cracks
- This is the revised repair instructions for KSB-180328
- This is the repair instructions for KSB-191007
- Letter to dealers for KSB-191007
- This is the repair instructions for KSB-181206
- This is the REVISED repair instructions for advisory 18-318
- This is the repair instructions for advisory 18-318
- This is the repair instructions for advisory 17-292
What 2018 Keystone Raptor owners say
Most recent owner complaints, unedited.
Compare the 2018 Keystone Raptor
Other model years
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Questions about the 2018 Keystone Raptor
Is the 2018 Keystone Raptor reliable?
Owners have filed 1 complaint about the 2018 Keystone Raptor, fewer than a typical Raptor model year.
What is the most common problem with the 2018 Keystone Raptor?
Suspension, with 1 complaint. Next is wheels (1).
How many recalls does the 2018 Keystone Raptor have?
6 recalls, covering equipment, tires and fuel system, gasoline.
Was there a recall on the 2018 Keystone Raptor suspension?
Yes, 1 recall: 17V643000. Check your VIN to see if your car still needs the free repair.
VIN decoder
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