Both rear doors will not open from the outside. Driver rear door had child lock engaged when outside latch stopped working making the door completely inoperable. Upon contacting Kia consumer affairs it was stated that although both front door actuators are covered under a campaign number the rear doors are not covered. Kia consumer affairs refused to cover replacement of rear door actuators. Due to both rear doors being inoperable from the outside if an accident was to occurs while my children were in the vehicle emergency personal would not be able to get to them. No warning lamps or prior warning of fault before part malfunction.
2011 Kia Sorento body complaints
Page 2 of 10: complaints 11 to 40 of 268, newest first, as owners wrote them.
Exterior pearl white paint is rapidly delaminating and causing severe rusting of the body in many places. This is NOT due to any scratches, dents or crashes. Kia corporate is aware of the defect and it appears to be a serious manufacturing defect in the primer or paint. I understand there are hundreds, if not tens of thousands, of Kia vehicles affected who have reported this. A recall needs to be issued as this is a major defect and body shops insist that the only fix is a complete paint strip and repainting of the entire car. The paint is bubbling up and/or coming off in sheets. New places pop up all the time and the rust is damaging the body. This started about 2 years ago and is continually getting worse.
Rear passenger door will not open from outside. Have been told other Kias have had recalls due to this. Also radio will not work and stays on a static screen. And makes driving at night worse by being blinded by the radio screen( gets bright white)
Both rear doors do not open from the outside and only the passenger rear door will open from the inside, leaving the driver side rear, not accessible from the inside or the outside. The middle row of seats do not adjust backwards or forwards. The controls on the steering wheel do not work at all.
Paint is flaking off
None of my doors will open from the outside all of them have broken. How will someone get me out of the car if I am in an accident and unconscious or hurt and can’t open the car myself. Why has not been recalled yet
3 out of 4 doors will not open from the outside, only one that works is front passenger side. So I am forced to crawl in lean across open drivers door shove it open then get out run around to drivers side to get in (hoping the wind does not blow it closed before I get there) I have injured my back doing this, I am vey upset. I called Taylor Kia in Lima twice and no one will call me back. I have read on line this is a frequent problem with the 2011 model but no recall??? This is in deed a safety hazard, as if I had my grandchildren with me and something happened I would be unable to get the doors open to get them out! There were no warnings, the 2 back doors happened a couple weeks ago within a few days of one another, Drivers door just happened 2 weeks ago. This is the second time I have written/emailed you. My car has just under 90,000 miles. I should not have to pay out of my own pocket for something that is faulty by manufacturer! Thank you, I would appreciate a response.
My two driver side doors will only open from the inside when unlocked. The handles are not damaged
My 2011 Kia Sorento caught fire while parked outside in parking lot overnight while I slept the police an fire department said my vin had two active recalls on it it started fire on its own without even being driven now I’m out of a car
First the driver door won't open from the outside. I called Kia and they said the vehicle was inspected and they didn't find anything wrong at the time, this was before I purchased the vehicle. Second while driving the vehicle, I noticed when making a left turn the headlights would turn off while driving. I turned the headlight switch from auto on to the on position they came back on then kept on blinking on and off when I hit a bump in the road. I noticed they flicker when I'm behind another vehicle at a stop light. This is a very dangerous situation if someone doesn't see you making a turn or something.
The clear paint is peeling off. My paint began peeling in a tiny spot, it looked like a tiny chip of paint the size of a piece of rice but rapidly began peeling all over.
Paint is faulty and peeling rapidly.
My rear doors are locked and will only open from the inside. This is very frustrating and I believe very dangerous
Snow White Pearl exterior paint coming off in chunks, progressively getting worse and worse along top roof where front windshield is and along the bottom where the rear windshield is. It literally bubbles up and flakes completely off exposing the body. This has been continually going on for years without resolve and there is no way to stop the issue.
The paint is peeling off down to the metal. On the roof (front and back) and on the hood.
Both front and rear passenger side doors do not open from the outside. Both failed within days of each other. There have been no incidents that would have caused this. This appears to be a widespread issue with Sorentos that has been going on for years.
Hello I would like to report that my 2011 Kia Sorento driver side door wont open from the outside and has been this way for almost a year it will cost me almost 400.00 to get this fixed myself that's a lot of money when I didn't break this ; however I looked online and this is a nationwide issue with this vehicle. This isn't safe and I just want Kia to do a recall to fix this issue I have to climb over seats to unlock from outside and I just wish they would recognize that this is definitely a world wide issue and not to overlook it. Thank you for taking the time to listen and or read what I've wrote.
Hood opened twice on me while I was driving.
One of the 2011 KIA SORENTO door can't open from outside or inside. This is really frustrating, as I couldn't open a door where my chiled seat. I have 5 year old and I have to sneak one of them into the other door. I am really frightened if what will happen if the child door is locked and child is in the car seat and I am not able to go inside my car. This is a potential hazard for my child. I heard from people is very common problem with Kia, Kia has to really step forward and replace this faulty mechanism. The cost my kia dealer estimates is $1200, I urge the Kia company to really fix this asap before someone gets hurt and/or result into fatality.
Paint is chipping really bad. Rust spots
Purchased the vehicle new and never sustained any damage to the affected areas of pearl white paint peeling.
I have a 2011 KIA SORENTO and the rear back door handle has stopped working on 7/7/2021. This is safety issue as I can open the door from inside but not from outside. I have a small child and another on the way and not being able to open the door to let her out of the car is unacceptable. I am really frightened if what will happen if my child is inside and I am not able to get inside my car. This is a potential hazard for my child and my future infant child. Kia has to really step forward and replace this faulty mechanism. I urge the Kia company to recall and fix this asap before someone gets hurt and/or it results in a fatality.
I have paint delaminating from many areas of my car. It is a Snow White Pearl 2011Kia Sorento.
The paint (pearl white) on the vehicle on the surface above the windshield is delaminating/peeling. Two different body shops told me that it was due to a manufacturing defect.
I drove my 2011 kia sorento about 9:15 at night. By 12:45 am a passerby had called 911 due to my car being in flames. I was woken up to the fire department arriving at my house and my car engulfed in flames. After the flames were extinguished, they checked it over and determined that it had started in the engine area. I bought the car in 2017 and it currently only has 120,750 miles on it. They investigated it and determined it had started on the passenger side near the engine. My car is a total loss and it was heartbreaking to wake up to that at almost 1:00am. Kia needs to get it together and take care of my expenses.
My pearl white paint is peeling in sheets on the rear quarter panel on the drivers side and is coming off all along each side of the windshield and in spots all along the car.
The driver side door will not open from the inside, I had a similar problem with the passenger door about 6 months ago. I looked this up and it appears to be a problem with many of these kia cars. I am afraid that all the door might do this and I would not be about to get my grandkids out or if I had to get out in an emergency I could not exit. Now I have to roll down the window and reach outside the door to activate the door handle from the outside. My fear is this will stop working and I will be stuck in the car. I am an older person so crawling over the console would be almost impossible. I believe it is a broken door latch on the inside of the door
My husband and I noticed that paint was coming off the roof of my kia sorento 2011 model after the car wash. This was around mid 2017. On nov 7, 2017, I took my car to a body shop to inquire about fixing the paint damage. They informed me that they have seen many kias sorentos come in with the pearl white color have delamination. They informed me to check with a kia bodyshop to see if they would cover this. They said that it is a factory issue. So I went to the kia body shop and talked with the manager and after a few days he got back to me and told me that kia would cover half the cost to fix it. Well I never got it done because if it is a factory issue and I believe that kia should cover all of it. I couldn't afford to pay what kia wanted to charge for the paint job and make my car payment at that time. So I waited and now the roof and hood paint are continuing to come off and even worse rust. I can't afford to replace my car at this moment. I would like to continue driving my car, but not only is it embarrassing, I worry about the rust effecting areas at the top of my windshield. I see many white kia sorentos with this issue in my area and think why hasn't this been recalled and covered by kia nationally. I feel kia needs to take responsibility and fix this issue for the us consumers who have spent their hard earned money on their product. I don't feel that I as a consumer am being treated fairly by this company. I feel the product and quality is subpar and that corners were cut to create a better bottom line for the corporation. Kia needs to do better. You need to do a national recall on all white kia sorentos with this paint delamination issue and repaint the whole vehicle correctly.
The driver's side front door will not open from the outside. I have found a lot of forums on the internet where a lot of other people are having this problem. What if it were to happen to all 4 doors with a kid in the car?
Paint delaminating causing rust on hood and roof of vehicle, gradually getting worse.
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