Doors on recently bough sorento will not open from inside or outside. This is a common problem and yet kia has failed to issue a recall and that leaves consumers stuck with repair costs not covered under warranties.
2011 Kia Sorento body complaints
Page 3 of 10: complaints 41 to 70 of 268, newest first, as owners wrote them.
I was leaving my mom house around ten o'clock at night. As I was five minutes away from my apartments my car made a loud sound and started to slow down. I stop my car and put it un park and I seen smoke coming from inside the hood. I get out the car and grab my son and , I knock on someone's door for help and after that fire starts. I call the fire department and they came in about 3-5 minutes and they forced my hood open due to my hood latch missing . After the fire was put out I found pieces of metal on the ground from my kia.
The right rear passenger door has locked it's self shut for no apparent reason and the kia dealership has stated that it's a senser that's going to cost $300.00 to get it open
Please be advised this is in addition to the fuel tank corrosion previously reported. The underside of the vehicle is eaten up with rust. It is affecting the unit body as well as several structural members of the vehicle. Have spoken with kia and they refuse to do anything about it. I feel that this is a serious issue as it is affecting the entire structural integrity of the vehicle.
Drivers door will not open through outside have to climb through passenger door.this could be definitely a safety issue with my well being as I could be pulled from car while attempting to enter..I am almost 60 and this is very hard on me to climb from passenger side to drivers side especially in the rain or dark parking lot with all the crime going on these days.
Tl* the contact owns a 2011 kia sorento. The contact stated the driver's side door failed to open from the outside and was difficult to open from inside the vehicle. There were no warning lights illuminated. The vehicle was not repaired. The local dealer and manufacturer were not contacted or informed of the failure. The failure mileage was 91,000.
I was driving 35mph on a 40mph straight road from my grocery store to my home. Halfway into my drive, the hood of my car unlatched and smacked into my windshield. It did not fall back down it stayed covering the windshield and I was unable to see. I was able to pull into a business by looking through the bottom where the hood curves. After pulling over I pushed the hood down to assess the damage. The car was unable to drive without using a bungee to secure the hood. I then drove home going roughly 15mph behind a friend driving in front of me. I am unsure of the last time my hood was manually opened. Roughly 3-4 weeks ago I took my kia into the dealership due to a letter I received to fix an airbag recall/warranty. I am assuming they opened the hood during this fix but not certain. I have filed a claim with my insurance and currently have my kia at a collision body shop through the dealership. Attached is the estimate is given by the insurance based on the photos I gave them. The body shop assessed damage to my roof as well but I do not have their estimate.
Rear passager door will not open
Clear coat peeling all over roof and sides of right side passenger doors and some on fender and on hood
Tl* the contact owns a 2011 kia sorento. The contact stated that the front passenger door could not be opened from outside of the vehicle. The contact took the vehicle to an independent mechanic, but they were unable to assist. The manufacturer and dealer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 97,400.
The driver side door on my 2011 kia sorento lx will not open. If the key fob is pressed and all the other doors open, that door will not open. I checked the child proof lock to see if it was engaged oh, it was not. A mere couple of days, perhaps a week prior to finding this problem oh, I had the recall fixed on passenger side front door due to the same problem. However, I was informed by both the lou fusz kia service department in st louis and consumer affairs kia that there were not any recalls with rear door locks.
Drivers side door will not open from the outside. I must either enter the vehicle from another door & crawl into the drivers seat, reach in through the window if it's down (winter is approaching...it wont be down) or reach in from the drivers side passenger door & open the drivers side door. The vehicle was parked (obviously). Door was not previously slammed shut prior to this occurring.
I went to the store and tried to open the back passenger driver's side door from the outside and it would not open. I thought that the child safety locks were on so I went inside from the opposite side and opened the door. Still haven't figured out why I can't open my door then today the other side will not open now. Both back doors will not open from the outside, this is a huge safety issue. What if there was an accident god forbid or a fire and I had my children or grandchild in my vehicle and could not get them out! Kia needs to recall this immediately. Looking back I can see a number of complaints and this is just unacceptable. Please help with this issue. Thank you
Driver side door handle does not open door from outside
Major paint defect on hood & above windshield. Kia refuses to issue recall and cover their defect.
My driver side door will not open from the outside. I have two small children and I'm afraid to put child lock on because this is a common problem according to my research. I haven't gotten a recall for this problem and it makes for a very dangerous maybe deathly situation. Horn doesn't work.
Kia sorento 2011 door handles keep coming apart in our hands when just opening doors 'normally' (I.e.- no jerking forces used, just normal opening force !!!) kia must be held accountable for these absurd 90% plastic door handles ! This is the 3rd time - we are not going to keep paying kia dealer to fix handles ! Us gov't must get involved in this!what kind of bogus design uses plastic handles? Please make this issue known to proper gov't agencies & kia 🧐thank you
Door will not open from the outside on the driver rear side. Also I am starting to have issues with my gear shift. I can't put my vehicle out of park. If I do get it out of park, 2 of my dashboards lights come one. I also notice when these lights are on my brake lights do not show on the rear side. This is am hazard and my truck slips from time to time.
I am having problems with the front doors on the driver and passenger side. The doors are inoperable and do not open from the outside. I have to open the back door and reach inside handle to open the front doors. This is a safety issue as I worry that eventually all of the doors will stop working. I have read online that many people have had the same issue. Apparently, there is a plastic mechanism inside the door frame that fails at some point. My wife contacted kia concerning the issue and was told there was no recall at this time. The dealership has quoted over $300 to repair one door. This should not cost the consumer as this is obviously a manufacturer defect. Please provide assistance with this matter. Thank you.
My car driver side air bag light came on suddenly and dealer wants to charge to diagnose and repair. The driver seat lower back adjusting cushion does not function anymore. The rear driver side door does not umlock dealer wants to charge to diagnose or inspect and order the door handle base mechanism part, then charge for that and installation.
5xykt3a15bg[xxx], driver side passenger door want open. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Srs/airbag lights randomly came on amd shut off also door stopped opening
Engine light is on, keeps stalling out at a stop or when turning, smells like something burning, now making a rough grinding noise from motor. Keeps going through oil, putting two quarts of oil in every other day. Passenger side door in back wont open from the outside. The passenger side headlight keeps blowing out, the tires on the front end keep going bold.
Rear driver's side exterior door handle broke off while trying to open the door from the outside. The broken door handle renders that door useless, and in an emergency, the door could not be opened from the exterior. The vehicle was stationary/ parked when the door handle broke. An internet search shows that this is a frequent occurrence with the kia sorrento. The local kia dealership, when asked, stated that they have seen this happen, but there is not yet a recall. However, there was a recall for the door "latch", which did not cover the handle itself. A recall of a door "latch" should include the handle, if broken.
Passenger side rear door locked, unable to open from outside or inside manually or with remote. Previously door was repaired due to recall, door handle broke off also door locks malfunctioning. Vehicle stationary or in motion wont open. Please advise.
My back passenger door will not open. I put my two grandsons in the vehicle one on each side put the safety locks on the next day the door would not open from the inside or outside
Door latch problem, won't open from inside, and then won't open on outside. It has been a lot of problems with this kia, found a lot of people have same issues. You unlock the door and door latch won't unlock the door . It will not open. So you have to go outside to open . The second similar problem. Door unlocked, but you can't open the door, this same issues happened on driver's side!
The passenger side door will not open from the outside. You can reach across the inside of the car and open.
The rear driver's side door will not open from either the outside nor the inside. The vehicle was parked in the driveway when issue was noticed.
Doors are not opening from the inside nor outside. Door handle broke on one door when opening.
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