Over the course of the past 6 months, I have had several problems with the door handles on this 2011 kia sorento. After searching online, ive found its a major problem that kia refuses to recall. This is absurd. The front two doors on the kia will not open from the outside, but will from the inside. One of the back doors has a handle that has broken off after little use. Ive read hundreds of stories of this happening and kia needs to make this right. The extensive labor it takes into removing the door handle is the problem for the price. Most service dealers want hundreds of dollars to fix a plastic door latch/actuator and that is a rip off. These need to be recalled immediately for safety reasons. If a crash were to happen, and the inside also quits working, how would you exit the vehicle?
2011 Kia Sorento body complaints
Page 6 of 10: complaints 131 to 160 of 268, newest first, as owners wrote them.
Front passenger door handle will not open door from the outside.
Chrome cracking on driver's inside door handle causing severe cut on hand when attempting to open vehicle door.
You say you want me to report it when the manufacturer fails to perform the recall work, but you have no way for anyone to do that. You are as bad as the manufacturer who failed me. I can't count on you to do anything, you've made that very apparent.
Rear driver side door will not open from outside or inside. No impact or damage.door handle just stopped working.
I have a 2011 kia sorento awd lx the front driverside door will not open from the outside.
I have two doors that will not open from the outside. I searched online and see that this is a common problem but I do not see a recall. I think something needs to be done to force kia to recall and fix this problem
On 1/16/2017 I went to a dr appointment. When I came out I unlocked the car and the outside handle on the driver's side door wouldn't work. The door was unlocked but the handle would not work. I had to go into the car from the passenger side and climb over to open the door from the inside. This was not easy as I am a short 67 year old woman. Took the car into a mechanic and he had to order the entire latch assembly $243.50. I checked on the federal safety agency site and there are so many other cars that have had this safety issue also. It looks like that this problem is becoming a bigger problem as our cars age. Hopefully my other doors won't break also as was the case for several other owners. Please look into this extremely potentially dangerous issue and have kia issue a recall. Thank you for your time.
Driver side door on my 2011 kia sorento stopped working yesterday,. Would not open by remote or key. I had to climb in and crawl over to drivers door to get into car. This is a serious defect that could result in death or injury to me and my passengers during a very common event in houston - flooding. If I was pinned in my car going under water and no one could open the door by any means then I would drown. Just how many complaints do u need to have to recall your obvious defect? I have seen an alarming number of people who have complained to you on the same but no actions are taken by kia to remediate this dangerous default. People have been charged up to $900 to kia dealership to fix their shoddy cost saving cheap door only to have the other door(s) on their car go out within weeks. In other words, we should always be ready for this much reported safety hazard! It is going to flood in houston tomorrow...hope I am not trapped in my car due to your negligence. Oh and there are lots of other issues that could happen, unable to get my grandchildren out of the car in a houston summer!
Tl* the contact owns a 2011 kia sorento. The contact stated that the rear driver side door would not open from the outside. There were no warning indicators illuminated. The dealer diagnosed that the door lock would need to be replaced. The vehicle was not repaired. The manufacturer was not notified. The VIN was invalid. The failure mileage was 95,000. Updated 01/23/2017*ct updated 7/10/18
Driver's side door will not open from the outside.
My drivers side door does not open from the outside. I can open it from the inside, but not the outside. It is not locked and seems to be a huge safety hazard and a very common problem according to all of the other sorento owners and complaints out there. I'm terrified...what if a life or death situation occurs and the only door I can use is the drivers side and it won't open? Nothing happened to my door to make this happen. I came out to the garage one morning and it wouldn't work.
Recall : the handle on my 2011 kia will not open from the inside< we paid and got that fixed, now the back passenger door is doing the same thing, the panel is cracked now from trying to get it on.look my husband and I both have cancer and cant afford all this
Tl* the contact owns a 2011 kia sorento. While the vehicle was parked, the rear passenger door failed to open without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 120,000.
Front driver's side door is not opened from outside. Only opened from inside.
Driver's side door will not open from the outside presenting a safety issue if an emergency were to take place and a rescue was needed for the driver of the vehicle. Shortly after the driver's side door failed, the back driver's side door had the same issue and will not open from the other side. Once again, a safety issue that should be recalled.
Door locks will not open from outside the door lock assembly has broken on two of my doors, the passenger front and the driver side rear. This is clearly a problem based on the amount of complaints and should be recalled. There is no guarantee if you get them fixed, with original kia parts, that it will not happen again. This clearly is a safety problem.
I just bought a 2011 kia sorento last week with 39,000 miles on it. When I went to get in this morning to go to work my driver's side door would not open. I can only open it from the inside. I tried locking and unlocking it and nothing. It still does not open from the outside.
The drivers side rear door will not open from either the inside or outside. This is ridiculous. There are literally thousands of the same complaints online and the kia dealers are replacing those that are under warranty, and brand new ones (door actuator problem). It is obviously a factory defect, yet kia won't issue a recall for the door actuator. I want to be able to use my back seat. Also a safety issue if my family is in the back seat.
Driver and rear passenger door handles no longer open doors from the outside. Rear door from inside or out due to engaged child lock
Takata recall. My drivers side passenger door will not open from the inside or outside. When I contacted the dealer they told me that it isn't covered under warranty anymore. They said it will cost $4oo. This site is full of these complaints so why isn't there a recall on it? Does a child have to get stuck in one of these cars and die before it is fixed??
70,000 miles on this vehicle. Driver side door cannot be opened from the outside. Very serious safety issue with many complaints filed. Cheap plastic mechanism is to blame. Many other complaints on other doors also.
Driver side rear passenger door will not open from the outside. Can open from the inside only. Huge safety risk of not able to remove small child from the vehicle. Also, in case of accident, not allowing exterior extraction without breaking glass.
Driver-side front door will not open from the outside (will only open from inside). Drive-side rear door will not open from inside or outside. Passenger-side rear door will not open from inside or outside.
Already filed complaint about 2 doors that you cannot open from the outside of the vehicle when unlocked, now I have a 3rd door that won't open from the outside while unlocked. Gonna have to climb in from the hatchback pretty soon. They all open from the inside, not the outside. So now I have to leave the child safety locks open all the time, hopefully my 3 yr olds won't pull on the door handle from the inside and fall out of the vehicle. All this within the last 3 weeks. I'm guessing somebody has to die before this will be recalled. Going to call dealer today to see what they say.
The drivers side door will not open from the outside. My car has just over 40,000 miles. If there were an emergency, accident were the driver was unresponsive, a responder could not open the door from the outside to reach the driver. A kia dealer service manager believes the problem is a failed door latch and the repair cost is approximately $450-$500.
Kia sorento 2011. Parked. First it was one door, just stopped opening from the outside, opens from inside, unless you put child safety lock on, then it won't open at all. Then today the other side not opening from the outside. All open from inside, only problem is what to do when all four stop opening from outside. If my kid is in there, falls asleep, and it's hot outside, how do I get the kid out if I can't open from outside, somebody is going to be seriously hurt or killed from this problem. From the looks of things there has been a lot of problems with these doors.
Driver side door will not open from outside. I have 61,000 miles on vehicle . I had to open passenger side door and reach over to open door,
Outside driver door handle failed. Could not open door from outside even when unlocked.
Front passenger side door cannot be opened from the outside. This has just occurred in august 2016. Prior to this date it was working fine. Door can only be opened using inside handle
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