Back driver side rear door will not open from side. If I cannot get to my children and something happens to them I will sue the snot out of kia. Now, my driver side door broke and will not open from outside. Safety hazard because I cannot get into my car very quickly. I have to go to passenger side and crawl across set to open driver door. This is not safe at all.
2011 Kia Sorento body complaints
Page 7 of 10: complaints 161 to 190 of 268, newest first, as owners wrote them.
Door handle inside plastic clip brakes disabling entry into vehicle from outside. Driver has to enter from another door and climb into cockpit to operate vehicle. Found hundreds of these complaints on kia forums and other sites. According to other complainants, other doors eventually failed after first repair.
Vehicle was stationary. Tried to open driver's side door and it won't open from outside. All doors were unlocked, but handle won't open door. Driver's door can be opened from inside. This is a huge safety issue since I have a 3 year old and I can no longer use child safety locks in the event I can't open doors from the outside.
Door handle on driver's side became unusable from the outside, requiring driver to open the door from the inside by entering from the passenger side or leaving the window down. If a person were in an accident and could not open the door, it would be difficult to get them out of the driver's door. The mechanism had to be replaced - kia estimated almost $500 to evaluate, order and replace the part. A car with less than 80,000 miles should not have door handles failing.
Neither front door will open from the outside by key, or key fob. I am almost 6 foot and nearly 200 lbs and it is very hard to climb from the backseat to the front. If there was a fire or wreck this could be disastrous. There seems to be many complaints but no recalls yet. I have heard it is approximately $600 to fix the problem. My vehicle is past the warranty. Many have said it is a problem in many kia's yet nothing is being done on it. Unknown how to fix the problem or what it is.
After unlocking the vehicle, the drivers side door will not open from the outside. Only way to enter the car is from the passenger side. The driver door handle will not open from the outside. This apparently is a very common issue with this model. In case of an accident, external entry is impossible from the driver door. Cost to repair this issue was $411.
After unlocking the vehicle, the drivers side door will not open from the outside. Only way to enter the car is from the passenger side. The interior drivers side door handle does operate properly. The driver door handle will not open from the outside. This apparently is a very common issue with this model. In case of an accident, external entry is impossible from the driver door.
I now have two rear passenger doors that do not open from the exterior of the car. Opening the door requires using the inside handles only to open the doors. The first handle stopped functioning two years ago and now the second door has stopped functioning as of sunday. This is an absolute design flaw and a safety issue!! Should there be any type of accident and someone need to enter the vehicle in an emergency situation from the outside to extricate a passenger, the doors do not open!! If there is an accident and the front doors are damaged and the only way in is through a rear door, now the rear doors are useless and do not function. Something needs to be done with this asap! I know from research that this is a known issue with this car and model year. There are plenty of people all over the internet reporting the same problem. This is certainly not specific to my vehicle. This is not a broken sun visor, or a broken glove compartment, or a broken radio or cd player. This is a failure of vital equipment to the safety of the passengers in this vehicle. The [xxx] doors have known issues and break after time. This should not be considered a warranty issue. It is a design failure that needs to be addressed for the safety of my family and all consumers who purchased this vehicle. Just because no one has died yet does not make it any less of a safety issue. Use common sense and logic here. Lets prevent the deaths and problems. Not wait until they happen. The writing is on the walls and the number of complaints are out there. Please do something!!! Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have been having problems with my driver door and passenger door opening from the outside. I have to open the back door to get in to the front. This has been going on for over 3 years. I've spoken to the dealer ship place where I got the car from, and they informed me it was nothing they could do about it. I also took it to the kia dealership and they told me it's not a recall or anything can do about it unless I pay for them to fix it. I don't think this is right at all. I am not a ruff driver and I try to take good care of my car. I do not feel as if I should have to pay for this. There are so many people complaining about the same thing going on with their doors and we are not getting any help at all. They are not worrying that we have to pay the car note plus the car insurance and its nothing they can do unless we pay for it. Not to mention if it was someone trying to harm me and my kids. We would have to go through the back door to get in the front to start the car and pull off. That's not if you was to go on cargurus.com you would see all the complaints. Is there anything that you all can help us with please let us know. Thank you. Also the date I put in is not correct it would not let me put 2014.
Just went to open the driver's side passenger door of my kia sorrento one day in jan. 2016, and it would not open. When I took it to the dealer, they were able to get it open from the inside and disengaged the child safety lock, but it still would not open from the outside. I was told it would be $350 to fix it. I went to work a couple weeks later and came out to get in my car and the driver's side would not open. Fortunately I was able to get in the passenger side and reach over to open it. I have been doing that for 7 mo. Now because of a lack of $700 to fix both doors, and lack of time! I am taking it in tomorrow to get them fixed because our daughter and 3 grandchildren are coming this weekend to visit for 2 weeks. I began to panic when I realized if we were in a wreck, no one would be able to get us out on the driver's side, which could be the only available side! My husband called kia a few months ago about the situation and someone was supposed to call him back, but they never did. I called, but did not have the VIN with me at the time. I find it interesting that so many others have complained about this and nothing is being done to help us with this obvious manufacturing problem, yet I read or saw somewhere something about their customers safety being a priority??? I just hope it doesn't take a death to get them to act on this! I'm doing my best to be sure it isn't one of my loved ones, but do expect kia to "man up" and reimburse us! To answer your other questions...the car was stationary, parked, was told it was some mechanism inside the door. I will be able to upload a repair invoice tomorrow after the job is complete. In this case, they say they will use genuine factory parts, but I'm not so sure I want them to!!! Are we facing the same "trip" again "down the road?" are these parts going to be any better??? That remains to be seen!
Approximately two months ago, while parked in my driveway, I attempted to open my driver rear passenger door. It would not open from the outside; the mechanism that holds the door shut had somehow managed to stay in the "holding" position which prevented it from being opened from the outside. Just recently my driver door itself has started to do the exact same thing. This causes an issue if there is an accident as it prevents someone from accessing a person seated behind the driver. I have seen several complaints regarding this same issue with the same make/model/year as my vehicle. We would like kia to issue a recall.
"takata recall" I have had my kia for almost 3 years now and since a year ago there is only one door left that will open from the inside and outside in terms of a locking mechanism. Two doors will only open from the inside and the other won't open from the inside or outside. I know the problem will only get worse, but due to any emergencies and having kids it makes it really inconvenient to climb through the back into my front seat.
Three weeks ago my left side rear door would not open from the outside. I had the child lock on so it will not open from the inside either. Today, I go to leave the house and my driver side door will not open from the outside. Same side, same issue. This seriously needs attention. If I had my children in the car and got into an accident it could mean life or death trying to get them out of the car. Another example: if I were being attacked and needed to get into my car quickly to drive safely away, I would have to enter my vehicle from the passenger side and crawl over to the driver side to start my car. After reading all of the other complaints about the same issue, I feel as if kia should man up and make this a recall. It is dangerous. It is a safety issue. How many people have to die before the lightbulb goes off??????? Come on kia. Seriously. Everyone who has this issue please report it!!!!
While entering the driver side of the vehicle, the door failed to open as well as the driver side back door due to child lock being activated. I am unable to open the door from the inside on to the back door. Not covered under warranty as my warranty expired in aug 2015 although I purchased my vehicle june 2011. The 60 months were from the time the dealership purchased the car not me and it only had 400 miles on it.
Rear drivers side door can not be opened from the outside which presents the danger of being burned if vehicle were to catch fire. This condition is now present in a large number of vehicles and I believe should be recalled for repair and categorized a safety hazard. A simple internet search will establish the scope of this defect . Dealer indicates the cost of repair $430.00 per door.
A couple weeks ago, while my car was parked, I went to open the driver's side door and it would not open. I tried unlocking with the fob and with the key in the door, nothing worked. I had to get into my car through the passenger side, now the only way I can get driver's side door to open, is from the inside. Then a few days ago, during a camping trip, I stepped out of my car to retrieve some things from my trunk. At that time, all doors automatically locked. When I tried to open the car doors to retrieve more things (and my two children), the doors wouldn't open, again, it took several attempts before I could finally unlock the car with the key (it took approximately 15 minutes). It's summer time and my young child was sleeping inside the car. This is definitely a safety hazard given the circumstances. About a day later, the airbag light came on, I'm guessing related to this electrical defect. I contacted the dealer, they say these issues wouldn't fall under warranty and that I had to pay $99 diagnosis fee plus repairs (about $200 per door). Please look into this, I found several similar complains online. Kia is not taking any responsibility. Thank you!
2011 kia sorento rear driver side passenger door cannot be open from the outside. This is safety matter. We can open the door from the outside to get our children or others out of car in case of accident or other emergency? My car only has 58000 miles on it and this issue just started. Due to the safety aspect and the large number of complaints regarding this issue there should be a kia recall due to this defect.
Drivers side door on 2011 kia sorento will not open from the outside. Inside still works, can hear lock/un-lock I have to either crawl through the car or reach in the window and open from inside. This is a safety issue considering if I get in an accident it hinders the first responders ability to get to me. From what I've read this is an issue a lot of people are having. Kia needs to issue a recall and fix it. My rear door broke 4 months ago, they should not be aloud to use plastic parts on something like this.
2011 kia sorento driver side, both rear doors can not be open either from out side and insider due to child safety. This is safety matter. How we can get our children out of car in case of accident? Currently only one door of my car can be open from outside. I am strong believe someone have to take a look and recommend the re-call for this kia manufacture part defected.
The drivers side door and the passenger door on the drivers side will not open from the outside. Dealer said it is a broken latch. It will open from the inside of the car. The passenger door broke about 6 months ago, the drives door was very recent.
I recently purchased this vehicle back in march 2016. Only to find out 3 months later that my driver's door won't open for the outside. This is really a safety issue. The cost to repair it should be on kia not the owner since we haven't did any damage. I can see if we as the owners are causing the damage but we aren't
Tl* the contact owns a 2011 kia sorento. The contact stated that the driver side exterior door handle fractured without warning. As a result, the door only opened from the inside. The vehicle was taken to a dealer, but the cause of the failure was unable to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 28,900.
Tl* the contact owns a 2011 kia sorento. While the vehicle was parked, the rear doors failed to open. The mechanic stated that the rear door panel was warped and needed replacement. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 90,000.
Back drivers side door handle stopped working, unable to open door from outside of vehicle. Today 6/2/16 drivers side door handle stopped working as well. This is very dangerous I read several post where all 4 doors stopped working , what if there is an emergency and you are unable to get into your vehicle because the doors wont open. Leaving the windows open is not an option since it puts the vehicle at risk for potential theft. Kia dealers are charging almost $400 per door for what is clearly a defect on the vehicle as many people have complained about the same issue on the 2011 model.
Passenger rear door will not open from the inside or outside no matter what I try. I couldn't get my child out, had to crawl through car to do this. The child safety lock is engaged but does not explain being unable to open from the outside. I'm going to the dealer to get it taken care of tomorrow. But this is not covered under my powertrain warrantee. It should be a no brainer that this is a recall item. I've seen other's comments and there is no way I saved up my money to spend it on a repetitive $400 repair as I have seen others do. I have a five year old and another one on the way this august. I am livid because frankly I feel like driving my beater car is safer than driving the sorento. But I worked my butt off to be able to afford the sorento because I thought it would be safer. I was so wrong.
Car doors will not open from outside, will open from inside but not outside. No child safety lock is not on. I see hundreds of people online with this problem. I'm afraid of not being able to reach my child or pet in car. Kia repair man said it is faulty part but not a safety issue.
This is complaint number two for my sorento. On may 20, 2016 my passenger side front door will not open from the outside. This is the second door on the same vehicle that will not open. Kia has used a defective part that breaks on the inside of the door without warning, and not due to normal wear.
Tl* the contact owns a 2011 kia sorento. The contact stated that the front and rear driver side doors locked and failed to open. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 85,000.
I have had several issues with the doors. It started with my front drivers door and now it is the back passenger door. You cannot open the door from the outside and you have to take the door apart to fix it. However, I can't open my back door at all because my child safety lock is on, so I cannot open it from the inside like I do with my drivers door. I am unable to get my kids in or out of the car, without having to put them all in through one door and over car seats. I am not the only one who has had this problem. Several people have. Here is the link to the complaints http://www.cargurus.com/cars/discussion-t37046_ds615605. If there was ever and emergency I would not be able to get my children out in a timely manner.
The exterior door handle on driver's door stopped working. The vehicle can only be opened from the inside.
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