The contact owned a 2017 Kia Sorento. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormal fuel odor, and there was white smoke coming from underneath the hood. The contact was able to safely pull into a driveway, and the contact noticed flames coming out of the hood. The contact stated that the fire caused property damage to the driveway, including debris and burn marks. The entire vehicle was engulfed in fire and deemed destroyed. The fire department extinguished the fire. A fire department incident report was filed. The police arrived at the scene, assisted in directing traffic, but did not file a report. The contact further stated that while attempting to exit the vehicle, the contact's mother fell on the ground. No medical treatment was sought, and no injuries directly related to the vehicle fire were reported. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
2017 Kia Sorento: fire, smoke or burning smell
35 of the 811 complaints about the 2017 Kia Sorento describe fire, smoke or burning smell.
- owner complaints
- 35
- of this car's complaints
- 4%
- typical mileage
- 80,000
- recalls
- 0
Fire, smoke or burning smell by model year
What owners say
While I was driving my 2017 Kia Sorento, the R.P.M suddenly maxed out and then it rapidly went down to zero. My car lost power completely and stopped. There was a burning smell. Now it is dead. There is no clicking sound. Repair place tells me I need a new engine now.
The contact owned a 2017 Kia Sorento. The contact stated that while her husband was driving at an undisclosed speed, the vehicle hesitated to accelerate as needed. No warning light was illuminated. The contact's husband noticed a cloud of smoke in the rearview mirror, but the contact stated that the smoke was coming from the engine compartment. The contact's husband pulled over, and she, her husband, and daughter all exited the vehicle safely. Before the vehicle was engulfed in flames, the contact checked underneath the hood and discovered a piece of plastic on fire. The contact dialed 911, and police and firefighters arrived on the scene. The firefighters extinguished the fire. The contact was unaware whether a police or fire department report had been filed. The vehicle was towed to a tow yard, and the insurance company was made aware of the fire. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 117,000.
Engine caught on fire while driving down the hhighway in SC. Vehicle was towed to Fred Anderson KIA of Greer & has since been sold by them after sitting in their lot for almost 3 years. I was driving down the highway not knowing my car was on fire. I only pulled off at the exit because my son, who was in the car behind me, had called to tell me he needed to use the facilities at the next exit. I pulled up to a gas pump to top off my gas tank while we were there. It was not until then that I had smoke coming out from under the hood of my car. I opened the hood and the engine compartment was completely engulfed in flames. The fire department did come onsite to extinguish the fire but a bystander had already used an extinguisher and put it out. Insurance refused to pay due to the many issues with KIA vehicles and had reduced my insurance to only liability. There were no prior warnings of any issues with the car. We had been driving all night from Ohio to SC for a family wedding and we were still 3 hours away from our destination.
On [XXX] at [XXX] my vehicle caught fire while it was driving on [XXX] in New Jersey. The vehicle had approximately 120,000 miles at the time. The fire appeared to start under the vehicle on the driver side. Prior to the fire, there was no issues or lights on the dash and nothing appeared while driving. The fire resulted in my whole car being totaled and towed away to a yard. I am concerned this fire may have been caused by a mechanical or electrical defect and poses a serious safety risk. I am requesting that this incident be reviewed and investigated for potential safety defects or recall. Name : [XXX] Phone: [XXX] Email: [XXX] Address : [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Daughter was driving home from getting her kids from daycare and said she couldn’t see behind her from smoke and her boyfriend told her the car was on fire and she said the engine light came on and then all the lights came on and it started smoking more and a lady pulled over and told them get out because the car was on fire and 911 was called and she got out and got kids in the lady’s car and called me at work and I left and got there and the fire department was hosing down the car for about 45 minutes. They finally got the fire out which was contained under the car engine and Insurnace checked it out and gave me the estimate that was uploaded and told me that it was a mechanical failure from the engine so they won’t cover anything and I have to put a new engine in it because it has a big hole in it underneath. I am not even sure if they really looked at it because they told me they will give it back to me and I can’t afford to have it looked at. I had a warranty but was told it would be totaled out because a fire is a total loss and the warranty said even though I had coverage the day it caught on fire they won’t cover because they said the claim had to be placed before it got canceled which makes no sense to me but them and insurance said because there are recalls on engines for other same models of my car that Kia should have to make a recall for it since the engine is what caused the fire. I still have a payment on the car and waiting for them to get it back to my house and not sure when that will happen because it snowed and they keeps saying they can’t tow it back to my house. But I feel if other 3.3l engines within 2017 Kia Sorento then there needs to be a recall. I don’t see how there are absolutely no recalls on a car. I have yet to find a car that does not have a recall especially Kia’s and I have 2 of them and my other one has several recalls on it. Then magically this specific one that’s catches fire has no recall on it.
ABS Module. could catch on fire at any time It has been confirmed with the dealership And Another auto Independent service shop. It has been inspected by Kia sunset dealership In an automotive independent service shop. that Found brake fluid in the harness Going to the a b s module shorting out and melting connections creating miscommunication with other modules. That when. found there was a recall on this. Tge Warning lights was ABS module, engine light. Tire pressure light. My speedometer didn't work. My odometer didn't work. And air conditioner didn't work, getting the car out of park. And the airbag light came on. Some lights came in june. I had to pay for the part up front to get it fixed. It going into the shop soon to fix the ABS Module.
The contact owns a 2017 Kia Sorento. The contact stated that while driving at 20 MPH, the contact heard a clicking and banging sound coming from the engine. The contact mentioned that while looking through the front driver's side mirror, she noticed smoke coming from the engine. Several unknown warning lights illuminated. The contact pulled over to the right side of the road, turned the vehicle off and then exited the vehicle and opened the hood of the vehicle and noticed flames coming from the engine. No injuries were sustained. No medical attention. The contact dialed 911, but there was no police report filed. The fire chief showed up at the scene and extinguished the fire. The vehicle was not destroyed. The vehicle was towed to a collision center. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 105,000.
Upper fuel pump module is defected and will malfunction. This leads to a fuel leak inside the vehicle. You will be able to see the leak if you remove the back seat and you will be able to smell the fumes of the fuel inside and outside the vehicle. This has occurred twice to our vehicle. First time, the vehicle had 72000 miles and the 2nd time is 130 000. The kia dealership repaired it the first time and has acknowledged the leak both times. This is dangerous as the vehicle can burst into flames by a spark or flame. We did not receive any warning lights regarding the fuel leak. The leak was determined by the smell and the reduced miles per gallon.
I am unsure what component system failed or malfunctioned. The car is in the toe place. It's a total loss burned from front to back my safety was put at risk by no indication of any lights coming on my dashboard. By the time I stopped the whole front into my car was on fire. It burned from from 2 back within 8 minutes. It has not been inspected by insurance. The police were there when the fire was put out along with the fire department. There were no warning lights or lamps of any indication of a problem. I was driving down the road and I seemed small but I had no lights on my dashboard. Indicating anything was wrong? So I drove as soon as I started to slow down at the stoplight. Flames started coming out of the driver's side of the hook. But I turned the corner and stopped the car and the whole front end.By the time I stopped was on fire.I contacted the fire department and within 8 minutes.The car was a total loss
12/30/23 our home burned down, and our children were almost killed by a fire. It started from my KIA Sorento, starting on fire at random. Several hours after it was parked in our garage. Looking at security camera it started in rear of vehicle. Upon further investigation finding out that we were was supposed to have been sent a notice warning us of the recall for the trailer hitch. Never received notice. I have been the only owner of that vehicle. In dec of 2023 our local dealership (where I purchased) called and inform me know of the recall. To date no resolution has been made.
On January 26th, 2024, the 2017 Kia Sorento was parked outside in an uncovered parking lot (in the rain) for about 8 hours with the ignition off when suddenly the tow hitch harness caught fire and I saw the smoke coming from the car. The fire department was called and we were able to put the fire out with a fire extinguisher before they arrived. Once they arrived, I notified the fire department of the open recall and they were able to pull the fuse to reduce the risk of future fires. I had been into the dealership since the recall was announced and had numerous services performed, but they did not remove the fuse at that time. I had also called a local Kia dealership in December about having the recall remedied, but they were unable to fit me in until mid February. After the fire was extinguished and the fuse had been pulled, I had the vehicle towed to the nearest Kia dealership and contacted them. Since then, the dealership has indicated they cannot work with me and I must work through corporate Kia, but they have not been forthcoming about fixing the recalled issue, repairing the fire damage, or returning my car for nearly 60 days now. I have been back and forth with both email and phone calls with Kia and still haven't even received a date I can expect my car back or information about a loaner/rental car.
Service bulletins that may apply
- Voluntary service campaign: owner renotification (SC330
- Voluntary emissions service campaign: theta II 2.4L GDI emission secm logic improvement (SC340 rev 4)
- Voluntary emissions service campaign: dealer parts and service manager memo (SC340)
- Voluntary emissions service campaign: SC340_POC: proof of correction card
- SC340_STKR: voluntary emissions service campaign completion label/sticker
- Voluntary service campaign: owner renotification (SC330)
- Voluntary service campaign: owner notification (SC330)
- Voluntary service campaign: dealer parts and service manager memo (SC330)
Related recalls
No recalls on record for this model year.
Questions about the 2017 Kia Sorento fire or smoke
Is fire, smoke or burning smell a common problem on the 2017 Kia Sorento?
35 of 811 owner complaints about the 2017 Kia Sorento (4%) mention fire, smoke or burning smell. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2017 Kia Sorento?
There are 0 recalls and 67 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Kia Sorento
Engine failure 155Check engine light 119Headlights 118Oil consumption 118Stalling 84Knocking 72Loss of power 54Jerking 23Misfire 20Won't start 20Won't shift 19Fuel pump 18Sunroof shattered 15Warning lights 15Adaptive cruise 14Power steering loss 14Fuel leak 9Fuel smell 9Steering lock-up 8ABS 7Hesitation 7Overheating 7Battery drain 6Door locks 6Shudder 6Airbag light 5Pulling 5
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