The contact owns a 2017 Kia Sorento. The contact stated that the vehicle experienced excessive oil consumption. The vehicle was inspected several times; however, no oil leaks were found. The contact stated that while driving 30 MPH, the vehicle shuddered, and the check engine warning light illuminated and flashed on the instrument panel. The vehicle was taken to an independent mechanic, where it was determined that there was a hole in a valve and a piston was fractured. The vehicle was then towed to a dealer, where the failure was confirmed. The dealer determined that the engine needed to be replaced and the repair was not covered under warranty. The vehicle was not repaired due to the cost. The contact notified the manufacturer via telephone and was referred to the federal safety agency Hotline for assistance. The failure mileage was approximately 100,000.
2017 Kia Sorento: excessive oil consumption
118 of the 811 complaints about the 2017 Kia Sorento describe excessive oil consumption.
- owner complaints
- 118
- of this car's complaints
- 15%
- typical repair cost reported
- $5,000
- typical mileage
- 69,000
- recalls
- 2
Excessive oil consumption by model year
What owners say
My kids and I were driving when my engine started making a loud noise. I pulled over and turned it off for a few minutes then I turned it back on. It worked for another mile or so then started making the noise again and died while I was driving at about 55-60 miles an hr. I was able to pull over, put it in park and turned the key off....it wouldn't turn back on and the check engine light came on. When I had someone check it out for me it was about 4 quarts low on oil (it never gave me a warning about the oil and the oil light never came on) and the check engine code was P0024. Oil was added and the camshaft position sensor has been replaced. It starts now but it won't stay on and when it is on it makes a loud screeching sound that isn't coming from the serpentine belt and a loud knocking sound.
My 2017 Kia Sorento experienced a catastrophic, sudden engine lockup on the roadway due to a known manufacturing defect involving rod bearing failure. This defect caused complete loss of motive power and stalled the vehicle on the road, creating an extreme safety hazard for myself, my passengers, and surrounding motorists.Prior to the failure, the vehicle heavily consumed its own motor oil at a dangerous rate of nearly 5 quarts every 1,000 miles. I repeatedly attempted to address this with Kia, completing three separate official oil consumption and combustion tests. The vehicle failed all three tests. Despite documented failures of these critical safety components, Kia Corporate and the local dealership, court Kia, issued bad-faith warranty denials. As a direct result, I was forced to drive a dangerously unstable vehicle for 8,148 additional miles until the engine permanently and violently seized on the road.After being towed, the engine was confirmed to be completely locked up. My husband subsequently dropped the engine's oil pan and discovered a pieces of physical rod bearing debris and pieces of a snapped timing chain floating inside. The vehicle had full engine oil at the time of failure, as we were constantly topping it off to counteract the severe consumption defect.Manufacturer and Dealer Misconduct / Safety Cover-Up:The servicing dealer, Regal Kia, and Kia Corporate Case Manager Jennifer (who previously denied the vehicle after the consumption test failures) have actively colluded to falsify safety records to escape their lifetime warranty obligations under the federal engine class action settlement.The dealership deliberately withheld the vehicle's diagnostic trouble codes (specifically camshaft codes triggered when the timing chain snapped), falsely telling Kia Corporate that "no codes" existed. They fabricated a false history, claiming I stated the vehicle "stalled and the oil light flickered" prior to arrival, despite the vehicle being towed in with a p
While driving on the highway on Mother’s Day weekend with my wife and daughter, the vehicle suddenly lost acceleration and engine power while traveling on a 5-lane beltway. The vehicle would not accelerate and I was unable to maintain normal highway speed. I had to coast to the side of the road with the hazard lights activated because of the safety risk. The vehicle was eventually restarted after being towed to a dealership, but it continued to have severe loss of power and could not safely travel above approximately 45 mph. The suspected failure involves the engine and emissions system. The vehicle has a history of engine-related issues and previously received engine-related repairs. The current engine has developed excessive oil consumption. This condition has resulted in fouled spark plugs and a catalytic converter becoming severely restricted/clogged from oil contamination, causing significant loss of engine performance. A dealership inspected the vehicle and documented the oil-burning complaint and catalytic converter-related fault. The dealership performed diagnostic work, including spark plug replacement, but the problem continued. An independent repair facility also inspected the vehicle and confirmed excessive oil consumption and catalytic converter restriction. The vehicle remains available for inspection. This condition presents a safety concern because the vehicle experienced a sudden loss of power while traveling at highway speeds and was unable to maintain normal traffic speed.
The car is consuming oil under the 3,000 mile mark.
The contact owns a 2017 Kia Sorento. The contact stated that while driving at 35 MPH, there was an abnormal knocking sound coming from the engine, and the vehicle lost automotive power. The oil pressure warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with excessive oil consumption. An oil consumption test and combustion cleaning were performed; however, the failure persisted. The vehicle was taken to an independent mechanic, who confirmed the failure. The contact was advised to park the vehicle outside. The manufacturer was not notified of the failure. The failure mileage was 19,000.
To Whom It May Concern, I am the owner of a 2017 Kia Sorento and have recently experienced excessive oil consumption with the vehicle. The engine is losing approximately 4 quarts of oil per 1000 miles, with no visible external leaks or exhaust smoke. I am aware that many Kia vehicles equipped with the 2.4L GDI engine have been affected by issues related to piston ring defects, which can cause abnormal oil consumption and, in some cases, premature engine failure. I also understand that Kia has issued recalls, service campaigns, and extended warranties on similar models and engines. I am requesting the following: 1.) Confirmation of whether my vehicle is included in any recalls, service campaigns, or warranty extensions related to this issue. 2.) A dealer inspection and oil consumption test to formally document the problem. 3.) Information on any coverage, goodwill repairs, or warranty extensions available if my vehicle is determined to have this defect. I respectfully request your assistance to resolve this issue promptly. Please provide me with any relevant documentation or service campaign numbers in writing for my records. Thank you for your attention to this matter. I look forward to your timely response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
This uses oil. It takes 16 ounces or more every 400 miles.
To Whom It May Concern, I am the owner of a 2017 Kia Sorento (VIN ending in [XXX] ) and have recently experienced excessive oil consumption with the vehicle. The engine is losing approximately 2 quart of oil per 1000 miles, with no visible external leaks or exhaust smoke. I am aware that many Kia vehicles equipped with the 2.4L GDI engine have been affected by issues related to piston ring defects, which can cause abnormal oil consumption and, in some cases, premature engine failure. I also understand that Kia has issued recalls, service campaigns, and extended warranties on similar models and engines. I am requesting the following: 1.Confirmation of whether my vehicle is included in any recalls, service campaigns, or warranty extensions related to this issue. 2.A dealer inspection and oil consumption test to formally document the problem. 3.Information on any coverage, goodwill repairs, or warranty extensions available if my vehicle is determined to have this defect. I respectfully request your assistance to resolve this issue promptly. Please provide me with any relevant documentation or service campaign numbers in writing for my records. Thank you for your attention to this matter. I look forward to your timely response. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My 2017 Kia Sorento is experiencing significant engine issues, including excessive oil consumption and ongoing oil leaks. The Kia dealership initially told me I qualified for an oil-consumption test that could result in a free engine replacement if the results met the criteria. After inspecting the vehicle, they refused to perform the test because they said it was ‘leaking too much oil,’ charged me $600 for a gasket, but the vehicle still leaks and burns oil. Now the dealership claims the engine is not covered and wants $5,000 for a replacement, despite previously stating testing could qualify me for a free engine. This appears to be a common issue with Kia GDI engines and a safety concern due to risk of engine failure and fire. I believe Kia is improperly denying required testing and coverage, and I request the federal safety agency review this pattern. I included the invoice fr the gasket repair and pictures from the oil change I got last week showing pictures of it still leaking oil despite the repair at Kia.
Engine oil consumption test,did 3 at Kia dealership and was confirmed engine was bad,we don’t have all the maintenance records so we are denied.Kia should stand by their product and change this engine under warranty and recall.
1) My vehicle incurred catastrophic engine failure. The engine stopped running suddenly. It does not crank over. It is available for inspection. It does not run. 2) I am thankful that no one was injured and that the vehicle did not catch fire. 3) There is a safety-related defect in certain 2017 Kia Sorento vehicles. 4) My vehicle was towed to the house and has not been inspected. 5) There were no signs of leaking oil or oil burning. No dashboard lights came on to signal overheating or low oil level. No check engine light ever appeared.
Service bulletins that may apply
- Engine sub assembly inspection/replacement (WTY035)
- Engine sub assembly inspection/replacement (WTY035)
- Voluntary emissions service campaign: theta II 2.4L GDI emissions: ECM logic improvement (SC340 revision 5)
- Oil pressure switch (OPS) replacement (WTY026 revision 2)
- Voluntary emissions service campaign: owner notification (SC340 flight 103 / um)
- Voluntary emissions service campaign: owner notification (SC340 flight 101 / um)
- Voluntary emissions service campaign: theta II 2.4L GDI emissions ECM logic improvement (SC340)
- Voluntary service campaign: theta II 2.4L GDI emissions ECM logic improvement (SC340)
Related recalls
Engine
- What is wrong
- Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V‑224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
- Risk
- A fuel leak in the presence of an ignition source can increase the risk of a fire.
- Remedy
- Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC172.
Recall number 18V907000 · Recall details
Engine and engine cooling: engine
- What is wrong
- Kia Motors America (Kia) is recalling certain 2017 Sorento vehicles equipped with 3.3L engines. The engine crankshaft may have been improperly heat treated and may fail.
- Risk
- If the crankshaft fails, the engine will stall, increasing the risk of a crash. A failed crankshaft also increases the risk of a fire.
- Remedy
- Kia will notify owners, and dealers will inspect the crankshaft, and, as necessary, replace the engine sub assembly, free of charge. The recall began November 6, 2017. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC153.
Recall number 17V586000 · Recall details
Questions about the 2017 Kia Sorento oil consumption
Is excessive oil consumption a common problem on the 2017 Kia Sorento?
118 of 811 owner complaints about the 2017 Kia Sorento (15%) mention excessive oil consumption. The model year with the most reports is 2016.
How much does it cost to fix excessive oil consumption on the 2017 Kia Sorento?
Owners who mentioned a price put the repair at about $5,000 (median of 14 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2017 Kia Sorento?
There are 2 recalls and 72 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2017 Kia Sorento
Engine failure 155Check engine light 119Headlights 118Stalling 84Knocking 72Loss of power 54Fire or smoke 35Jerking 23Misfire 20Won't start 20Won't shift 19Fuel pump 18Sunroof shattered 15Warning lights 15Adaptive cruise 14Power steering loss 14Fuel leak 9Fuel smell 9Steering lock-up 8ABS 7Hesitation 7Overheating 7Battery drain 6Door locks 6Shudder 6Airbag light 5Pulling 5
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