2011 Kia Sorento: excessive oil consumption

Filed Apr 29, 2024 · Engine · OH

I brought my 2011 Kia Sorento in to Jeff Wyler Kia in Fairfield, Ohio on [XXX] to be checked after receiving notification of a recall campaign for the engine. According to the recall an engine compartment fire can start while driving, and the recall stated engine smoke and/or the smell of burning oil were causes for concern. The remedy was for Kia to replace the engine. Since my vehicle was experiencing both, I scheduled the appointment. I mentioned the smoke seemed to be coming from the rear of the engine, and that it was burning through oil but I never had any oil spots on my driveway.(They specifically asked about this.) I was told that after a complete inspection my vehicle did not qualify for the recall as something else was causing the problem, a leaky seal around the oil pan. Didn't sound right to me but since they are certified mechanics and I'm not I paid for the repair. After the service I noticed the issue was persisting, so I returned to Kia to show them there was still a problem. They assured me this was just residual oil burning off the engine and it would stop in a few days. I then started to notice oil spots under my car where I hadn't before I brought it in for service. Soon after, the engine starting shutting down while driving creating a serious safety issue. When I couldn't get it to start back up, I had it towed back to Kia at my own expense. That was on [XXX] and they still can't tell me what the problem is, only that it is not related to the recall or the service they have provided. They charged me $369.64 for an unnecessary repair that did not fix the issue it was brought in for, and they want to charge me for the diagnostics they are currently allegedly performing on it. They are assuming no responsibility for the issue, even though their negligence in that first visit clearly caused additional harm to the engine, compromising the safety of me and my family. Kia customer care called me once but since will not return my calls or emails. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO

Filed May 7, 2023 · Engine, Transmission · OH

My vehicle engine chatters uses oil with out leaking and going up hills the transmission stays in 1st gear

Filed Jul 11, 2022 · Transmission · OH

My car experienced high engine oil consumption at 198,000 miles approximately. Yesterday at 210,000 miles approximately, blew a big ring of smoke and lost compression or the ability to move. When I pulled up to a stoplight, I also lost the ability to start it back up

Filed Aug 12, 2021 · Engine · CO

Unknown. I have been having oil loss since 2018 and have extensively reported the issue to my local kia dealership where I receive certain. I was instructed to do an oil consumption test that the service department later had no idea what that would have done. Twice the engine has nearly ran out of oil with no warning and I have to regularly monitor the oil level between service. At times it is very low. If I accelerate too quickly it smokes white smoke and smells of burning oil. This is a safety issue if I am merging into traffic and I am unable to accelerate fast enough to not cause an accident. This has been an ongoing issue with this vehicle.

Filed Apr 27, 2020 · Engine · 125,218 miles · ID

On 6/5/17 I was driving from mccall to boise idaho which is approximately 90 miles. I parked the car at walmart and went out to start it and it would not start at first then when it would restarted it would die quickly approximately 3 times. I drove it to the boise dennis dillon kia dealership and on the way it stalled, did chugging sound at a stop sign in town and jerked forward and I was able to make it there. The car has been burning oil and I would have to put a quart of oil in probably once a week. My brother who is a mechanic helped me to get parts for it at o"reilly auto parts and helped me replace the valve cover gasket, spark plugs, plug tube seals, headlight bulb, and air filter to see if that would help. Later I ended up buying a new oil filer cap to see if that would help but nothing ever seemed to.

Filed Apr 9, 2019 · Engine · SC

Tl* the contact owns a 2011 kia sorento. The contact stated that there was an internal oil consumption failure that caused the oil to constantly have to be refilled in the vehicle. An oil consumption test was provided by benson kia of spartanburg (1100 n pine st, spartanburg, sc 29303, (864) 585-3611) and it was diagnosed that there was a crack in the radiator. After the oil consumption test was rendered, the oil leaked under the vehicle. The dealer and manufacturer refused to comply with an extended warranty campaign for the engine assembly and oil consumption failures due to the vehicle's maintenance record. The vehicle was not repaired. The manufacturer provided no assistance. The failure mileage was not available.

Filed Mar 13, 2019 · Engine · 138,288 miles · IL

Every time I changed the oil, I noticed it was not the same as used oil coming from my other vehicles. Engine problems started approximately 3 years ago. I was constantly checking the oil and needing to add. I took the vehicle to the kia dealer where we bought the car and they said the oil was burning up in the motor. It was getting hot. I ran two flushes on the motor and then continued my regular oil changes. In february of 2019 the motor seized up and quit while being driven on city streets. I drained 4.5 quarts of oil from the vehicle after it was towed. I heard about the recall on various years of kia/hyundai motors and thought this migh be the problem with my 2011 sorento.

Filed Mar 26, 2018 · Engine · 126,000 miles · OH

Car has been burning oil for awhile, so we are constantly topping it off. We are diligent about routine oil changes. There has also been a clicking on hard acceleration that has no known cause, even after being investigated on 2 occasions. Yesterday, while on the highway, the car lost power. Got to an exit and had car towed to shop. Got the call today that there is a hole in one of the pistons and entire engine needs to be replaced. Contacted kia and this year is not included in the multiple engine recall list. Car has approximately 126,000 miles with a repair estimate of $7000.