2011 Kia Sorento: airbags did not deploy in a crash

Filed Jul 19, 2021 · Airbags, Engine · 132,685 miles · NY · crash · fire

The contact owned a 2011 Kia Sorento. The contact stated while driving at 25 mph, a UPS truck veered off into her lane causing the contact to crash her vehicle into a curb. The contact stated that the next morning, she saw that her vehicle was leaking an immense amount of oil. The contact stated that the check engine warning light was illuminated. The air bags did not deploy. A police report was not filed. The vehicle was taken to a repair shop where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The contact then stated while driving at 55 mph, the vehicle stalled and the contact saw smoke emerging from the engine compartment. Upon exiting the vehicle, the contact opened the hood to fire behind the engine. There were no injuries. The air bags did not deploy. The fire department was contacted but did not extinguish the fire. A police report was not filed. The vehicle was towed back to the repair shop. The repair shop informed the contact that they do not specialize in fires and the vehicle was towed to a local dealer. The vehicle was then diagnosed with the engine needing to be replaced. The vehicle was not repaired. The vehicle was destroyed. The manufacturer had been informed of the failure and informed the contact that they could not assist. The failure mileage was 132,685. The consumer stated the dealer was ceased by Federal Agents for selling vehicles with damaged parts and finance companies fraudulent withdrawal money from the consumer and other accounts.

Filed Aug 14, 2019 · Airbags, Electrical · 144,000 miles · AR · crash

Airbag did not deploy during accident. Before accident airbag light was on and steering wheel functions were working (cruise, horn, volume ect.) driver side window would not roll up.

Filed Apr 19, 2019 · Airbags, Engine · 50,000 miles · NY · crash

Tl* the contact owns a 2011 kia sorento. The contact stated that the engine produced a loud knocking noise when the vehicle was started. Also, while driving 35-48 MPH, a deer jumped out into the street. The contact swerved and crashed into a guardrail. The air bags did not deploy. There were no injuries. A police report was not filed. The vehicle was towed to fuccillo kia (3900 state st, schenectady, ny 12304, (518) 847-0800) where the mechanic stated that the contact should have the vehicle serviced at the dealer's collision shop. The vehicle was taken to an independent mechanic to have the body damage repaired. The manufacturer was not made aware of the failure. The cause of the failure was not determined. The VIN was unknown. The failure mileage was 50,000.

Filed Oct 27, 2018 · Airbags · 78,000 miles · TX

Srs light on, replace entire passenger seat $3000. No accident air bags never deployed, car stationary light comes on yet passenger in seat sensor works

Filed May 17, 2017 · Airbags · 74,000 miles · TN · crash · 1 injury

Tl* the contact owns a 2011 kia sorento. While driving 65 MPH, the contact drifted to sleep and rear ended an 18 wheeler truck. The air bags failed to deploy. A police report was filed. The contact sustained bruises to her sternum, which required medical attention. The vehicle was towed to a dealer to be repaired for cosmetic damages. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000. The VIN was not available.

Filed May 11, 2017 · Airbags, Transmission · GA · crash

Tl* the contact owns a 2011 kia sorento. While the vehicle was in the park position, it rolled away and crashed into a tree. The contact stated that the vehicle was recalled per the federal safety agency campaign number: 15v626000 (power train). The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was not towed. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Filed Oct 19, 2016 · Airbags · 55,000 miles · VA

The airbag light illuminates red on my 2011 kia sorento with 55,000 miles. This indicates the airbag would not deploy in a crash. Although kia motors has sent out the extended warranty to cover the airbag clock spring assembly, this airbag failure was diagnosed under code b1764, and is a defective seat cushion with a replacement cost of $1300. This defective part should be included in the extended warranty for airbags, or determine an alternate fix. A defective part that is not critical in a crash has rendered my airbags useless.

Filed Jan 28, 2016 · Airbags · 60,000 miles · RI · crash · 1 injury

Tl* the contact owns a 2011 kia sorento. The contact stated that while driving at 30 MPH, the vehicle ahead stopped suddenly without warning. As a result, the contact crashed into rear end of the vehicle. The air bag failed to deploy. The driver sustained a head injury that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. In addition, the contact mentioned that 24,000 miles after the failure occurred, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clock spring and the front passenger side seat air bag sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000. The VIN was not available.

Filed Jul 31, 2015 · Airbags · 79,000 miles · FL · crash · 3 injuries

Tl* the contact owns a 2011 kia sorento. While driving 60-70 MPH, the contact attempted to switch lanes due to construction on the highway and crashed into the preceding vehicle. The air bags failed to deploy. The front passenger sustained fractures on her ribs, nose, cervix, and pelvic bone. The rear passenger sustained right optical bone and sinus bone fractures. The contact sustained a right leg injury, hip fracture, and spinal injuries. Medical attention was required for the contact and the two passengers. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 79,000.

Filed Mar 16, 2015 · Airbags · NC · crash · 4 injuries

Tl* the contact owned a 2011 kia sorento. While at a stop, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact crashed into the rear of the preceding vehicle. The air bags failed to deploy. A police report was filed. The contact sustained a whiplash as well as spine and back injuries. The front passenger sustained injuries to the neck and back along with whiplash, the second passenger sustained spinal, neck, and back pains. The third passenger sustained minor back pains from the impact. All required medical attention. The vehicle was destroyed and was not diagnosed to determine why the air bags did not deploy. The vehicle was not included in the federal safety agency campaign number: (air bags). The VIN was not available. The manufacturer was not notified of the failure. The failure mileage was not available.

Filed Dec 28, 2014 · Airbags · 70,000 miles · NY · crash

My vehicle was traveling at about 50 miles and hour and a car turned in front of me and I t- boned him. My car went up onto the 2 front wheels and then skidded into a telephone pole at about 30 miles an hour. My car is totaled. My concern is that the air bags never deployed during either impact and I think they should have. I have pictures to show the condition of the car...updated 01/21/15 */bf updated 01/26/15

Filed May 7, 2014 · Airbags · 48,000 miles · WY · crash · 2 injuries

Significant side impact on front passenger side door, but side air bags did not deploy. Passenger's seat was broken, and passenger received broken ribs, punctured lung, fractured vertebrae. Vehicle was declared a total loss.