2011 Kia Sorento: backup camera failure

Filed Sep 30, 2020 · Visibility · 21,000 miles · TX

Rear camera goes black occasionally when put in reverse

Filed Dec 14, 2018 · Airbags, Body · 120,000 miles · FL

(1)transmission got stuck in 2nd gear while driving on the highway. Transmission would "jump" every time the car hit 50mhp. Could not replicate after sitting in driveway overnight. (2)ABS light is constantly on-told it is a clock spring. Kia not worried about it. (3) doors stick-drivers door will lock itself and cannot open from outside. This happened 3x while car is running and I exited to get mail. Front passenger will not close- have to knock handle to close. (4)backup camera intermittent. (5)bluetooth does not pair with phone-intermittent. (6) gas door sticks- must hit release button dozens of times before it opens. (7) tire pressure guages broken.

Filed Oct 15, 2018 · 131,000 miles · NY

The backup camera started to become distorted then completely stopped working

Filed Oct 7, 2017 · Electrical · NY

I have owned this vechicle since it was new. Kia has replaced at least 3 rear view cameras in my rear lift gate. The last one was on 2/10/2016. Now this camera is malfunctioning, all I see is interference. I can't see anything passing across the rear of my vechicle like a child or short adult. Kia can't develop a functioning camera so theyshould have to keep replacing them until they do. I wouldn't have purchased this vechicle without a camera it's rear window is very high. This is a daily ongoing problem.

Filed Jul 31, 2017 · Electrical · 82,000 miles · OH

Back up camera doe's not work some times causes problem when backing up you can not judge distant behind vehicle can be dangerous when you cant see if there is a person walking behind you. Problem may be in the camera lots of the same problem is talked about on the internet by other people with the same problem.

Filed Feb 25, 2015 · Electrical · 105,000 miles · AL

Car began to act like it did not want to crank. Once I got to destination, radio went off first, then everything started dimming, then it shut off. Tried to jump it off, got it down the road 1/2 a mile then shut off again. Took battery out and tried to charge it but it was dead. Bought another fully charged battery, drove the car home. Tried to crank next morning, wouldn't crank again. Charged it up took it to 2 different places..it was the alternator. According to a service bulletin #sa061, there was an issue where the battery light was illuminated causing the alternators not to charge. This was the same issue mine was doing..the battery light was showing but I did not know about the alternator. This is third battery in 3 years for this car! After looking around everywhere with no alternators in stock and no one knowing how to re-build them, the kia dealership wanted to charge me $443 for an alternator and another $300 to put it in! Not to mention I would have to probably tow it over there! That is crazy! This is not the only issue with this car! My sunroof, back-up camera, right front light, radio knob has fell off, passenger head rest has fell off, oil pan seal issues....list goes on and on! It is ridiculous! This service bulletin covered dates 07/12/10 - 09/18/10. My alternator was built in 10/04/10. Wow,,,,it miraculously got fixed!! There was noooo way!!! The same issue is happening to mine!!! But...kia wants me to pay for it!!! It is insane!!! I have had nothing but trouble out of this vehicle from day 1.

Filed Jun 9, 2014 · Electrical, Engine · 56,243 miles · CA

1) the vehicle has stalled out six (6) times during my ownership. This has occurred after stopping. I was able to restart the vehicle four of the six times by stopping, putting the vehicle in park, and pressing the "start" ignition button. Two of the six times the gear was locked into drive and neutral only. The vehicle would also not shut off. Both times 911 was called for california highway patrol assistance was contacted as I was stranded on the freeway. This occurred on 2/20/14 and 6/03/14. On 5/17/14 the vehicle was brought into the kia car pros carson facility for the 60,000 mile maintenance and passed with no issues. 2) the backup camera flutters intermittently (about 10-15 times a month) mostly in the morning on start up and sometimes at night. Kia of cerritos had replaced the navigation/radio module 3 times, but official records show it was replaced only twice. This has not rectified the issue as it still persists. 3) the radio inconsistently (about 2-5 times a month) does not start for about 20 seconds after starting the vehicle up. I am not confident that the issues are resolved and I fear for the safety of myself and all who ride in the vehicle. The kia car pros carson facility replaced the drive assist part and cleaned the electrical contacts for the first incident in feb 2014. I was told this would rectify the issue. On 6/03/14, I was told a software update to the ecu (electrical control unit) was performed, but they do not guarantee that the problem has been resolved. I want the facility to retain my vehicle and perform a full diagnostic on the vehicle until they can guarantee that it will not stall and lock up on me again. Corporate kia said the vehicle can be released and the facility will not investigate any further. I do not believe kia is taking this matter seriously.

Filed Mar 24, 2012 · Electrical, Engine · 1,200 miles · KY

My 2011 kia sorento downshifts while at a high rate of speed. It also gets stuck and while the rpms are racing, it will not shift up. The bluetooth does not work properly and am only able to make a call 30% of the time. Backup cameras and sensors are intermittent. Window will not work. Back drivers side door fell off hinges while I was driving with my child in the backseat. My passenger side seat overheated and would not turn off. Causing my car to fill with smoke on the expressway. Many issues with this lemon! Shifter will not go from drive into park leaving me stranded in my car. Vehicle has no power....poor engine. Paint and chrome of handles are coming off. Pulls to the left and ESC light comes on all the time.

Filed Feb 3, 2011 · Acceleration, Brakes · DC

2011 kia sorento. Consumer writes regarding problems with vehicle within the first 2 months of purchase *tgw the consumer stated the stalled while driving on the highway. It would down shift unexpectedly and then jerk and jolt. There were times when the consumer applied the accelerator and the vehicle would not respond for a short period before the vehicle revved up and accelerated. The vehicle also pulled to the right and there was a bad grinding/rubbing sound coming from the front drivers side of the vehicle, along with spongy brakes which was a problem from the start. The consumer stated when she started the vehicle, there was a knocking noise coming from the engine. The interior lights went out, the drivers side window switch was faulty and the back-up camera stopped working.