The contact owns a 2011 Kia Sorento. The contact stated while attempting to unlock the vehicle with the key fob, the contact heard the doors unlocking, but the rear doors failed to unlock. Additionally, the contact stated that the failure initially started after the vehicle was serviced by the dealer. No warning light was illuminated. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure and a case was opened. The contact was referred to the federal safety agency Hotline for assistance. The failure mileage was 92,000.
2011 Kia Sorento: key fob or push-button start problems
27 of the 1,520 complaints about the 2011 Kia Sorento describe key fob or push-button start problems.
- owner complaints
- 27
- of this car's complaints
- 2%
- typical mileage
- 67,847
- recalls
- 1
Is there a fix? There is 1 recall and 30 service bulletins for this area of the car. See below
Key fob or push-button start problems by model year
What owners say
Item- Down hill accent light came on, traction control light came on, Not sure if caused by brake stop lamp switch defective. Item- bugler alarm will not shut off. resetting the alarm failed three different ways. The battery cable was removed to reset alarm, the fuse was removed, and procedure using the key fob to reset alarm also failed to deactivate system. This happened same time as above. Vehicle is non-moveable at present because of the anti-theft system cannot be shut off. Item-driver side seat belt buckle will not latch or must be repeatably latched to be engaged. This vehicle is equipped with Kia remote start accessory. See this the federal safety agency SC098
Tl* the contact owns a 2011 kia sorento. The contact stated that keyfob failed to unlock any of the doors on the vehicle. Due to the failure, the contact had the vehicle towed to napleton river oaks kia (1951 river oaks dr, calumet city, il 60409) where a diagnostic test was still pending. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000. The VIN was not available.
Driver side door can not be open from the outside.not with key fob or with the key.car has 46,000 miles on it. It is lightly used.dealer says it will cost 413.00 to repair.after looking on line, this is a common problem.cant understand why there hasn't been a recall on it.
The driver side door on my 2011 kia sorento lx will not open. If the key fob is pressed and all the other doors open, that door will not open. I checked the child proof lock to see if it was engaged oh, it was not. A mere couple of days, perhaps a week prior to finding this problem oh, I had the recall fixed on passenger side front door due to the same problem. However, I was informed by both the lou fusz kia service department in st louis and consumer affairs kia that there were not any recalls with rear door locks.
Went to get in vehicle and driver side door won't open from outside using key fob or using key entry. I had to crawl from passenger side to enter vehicle. This is a safty hazard!
Tl* the contact owns a 2011 kia sorento. The contact stated that the rear driver's side door failed to lock manually or with the key fob. Also, there was an abnormal clicking noise when starting the vehicle. There were no warning indicators illuminated. The local dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 110,000.
Power door locks do not lock, by door button, by remote key fob or more importantly when the car is taken out of the park position. Doors do successfully unlock via remote, door button and when the car is put into the parked position. Doors can only be locked manually.
Driver's side door handle malfunctioned. Can unlock door with key or key fob, but door will not open. Have to climb into back seat to manually open driver's side door. This is a safety issue! Completely ridiculous to have to do when it's raining, or when needing to enter the car quickly. I'm reading online that it is a faulty actuator switch. Dealers are charging up to $500 to fix. This needs to be a recall from the manufacturer. Not bragging about my kia anymore.
Parked vehicle, front driver side door fails to open from outside handle but will open from inside handle. Keyless entry click doesn't sound like it's working right as well. Kinda weak sounding. Looking at door latch while using key fob for lock/unlock nothing moves but other doors are heard and seen locking/unlocking.
Drivers side,rear seat passenger door lock does not open from outside or inside. The door locks are electrically opened via key fob opener. I had this difficulty before but had been able to open from inside. I am fearful that the child lock on the jamb of the door may have been flipped to the locked position. In any event the door will not open. The vehicle was purchased used in aug of 2015 with 46k on odometer. The unlocking issues were noted when the vehicle was stationary as the door locks originally engaged when the transmission was placed in drive. The locking problem was likely first noted in early fall of 2016. By november of 2016 the door would neither open with the key fob button, electrical switches on the master door control on the drivers and front seat passenger interior arm rests, or the the interior passenger door handle from the inside. The remainder of the locks have not failed to open with the key fob, electric switches or with the interior door handles. This situation presents a safety concern particularly to driver's side rear passenger as exit from the vehicle through the door is not possible at this point. The situation has not yet been repaired.
Push button start. Sometime it starts and some time it does not. Hit and miss. Battery replaced. Alternator replaced, starter check. Car does not always start the 1st, 2,3,4,or 5th time
Service bulletins that may apply
- Customer satisfaction: anti-theft s/w logic upgrade & decal installation (CS2304)
- Owner re-notification
- Customer satisfaction: anti-theft s/w logic upgrade & decal installation (CS2304)
- Owner notification
- Product improvement campaign - dealer principal letter
- Product improvement campaign
- Dear Kia Sorento Owner
- Attention: All Kia Parts & Service Managers
Related recalls
Electrical system: wiring
- What is wrong
- Kia is recalling certain model year 2010 soul and model year 2011 sorento vehicles manufactured from september 7, 2009 through july 30, 2010. A limited number of wiring harnesses supplied by jci and used for the lighting in the kia soul vehicle's advanced lighting speakers, located in the front door trim panels, and the kia sorento vehicle's interior accent illumination, located in the front and rear door trim panels, may have been improperly soldered.
- Risk
- When the lights are illuminated under certain conditions, an electrical short may occur that can result in a fire.
- Remedy
- Dealers will replace the wiring harnesses for the lights in the kia soul vehicle's advanced lighting speakers, and the wiring harness for the kia sorento vehicle's interior accent illumination. This service will be performed free of charge. The safety recall began on september 13, 2010. Owners may contact kia consumer assistance center at 1‑800‑333‑4542.
Recall number 10V388000 · Recall details
Questions about the 2011 Kia Sorento key fob
Is key fob or push-button start problems a common problem on the 2011 Kia Sorento?
27 of 1,520 owner complaints about the 2011 Kia Sorento (2%) mention key fob or push-button start problems. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2011 Kia Sorento?
There is 1 recall and 30 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Kia Sorento
Door locks 233Airbag light 135Check engine light 102Stalling 100Headlights 98Fire or smoke 73Jerking 66Engine failure 57Loss of power 49Knocking 46Won't shift 43ABS 40Won't start 35Transmission failure 32Adaptive cruise 31Harsh shifting 31Grinding brakes 26Hesitation 26Pulling 26Sunroof shattered 24Warning lights 18Sudden acceleration 16No deployment 15Whining noise 15Slipping 12Power steering loss 10Backup camera 9Ball joint 9Brake failure 8Oil consumption 8Overheating 8Seat belt 7Coil spring 6
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