The contact owns a 2011 Kia Sorento. The contact stated that while driving at a slow speed, there was a jerking and grinding noise detected when the brake pedal was depressed. The contact stated that the vehicle was slow to stop. The engine, traction, ABS, and Hill Assist warning lights were illuminated. The vehicle was towed to the residence. The contact called the local dealer and was informed that the vehicle needed to be diagnosed and towed to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to the federal safety agency Campaign Number: 23V877000 (Engine). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 285,658. The VIN was not available.
2011 Kia Sorento: grinding or squealing brakes
26 of the 1,520 complaints about the 2011 Kia Sorento describe grinding or squealing brakes.
- owner complaints
- 26
- of this car's complaints
- 2%
- typical mileage
- 28,000
- recalls
- 2
Grinding or squealing brakes by model year
What owners say
Engine light is on, keeps stalling out at a stop or when turning, smells like something burning, now making a rough grinding noise from motor. Keeps going through oil, putting two quarts of oil in every other day. Passenger side door in back wont open from the outside. The passenger side headlight keeps blowing out, the tires on the front end keep going bold.
The engine has a clicking sound all the time sounds luke its grinding metal
While driving vehicle the oil light indicator illuminated on dashboard. Vehicle was driven to a gas station and attendant checked oil, indicated that it was approximately one quarter low and added a quart of oil. When vehicle was restarted the oil light was still illuminated and also the check engine light was illuminated. Vehicle was driven approximately to miles to residence where it was parked. The next morning vehicle was taken to a local auto repair shop. When started both oil and engine lights were illuminated and vehicle engine was making loud knocking and grinding noises for the approximate mile and a half drive to repair station. After inspecting the vehicle, mechanic determined that engine would need replaced.
My car started screeching and steering wheel made a knocking sound after leaving church on 08/27/2017. I thought it could not be my power steering fluid was low. The next day my day checked the level. It was below the half mark on the reservoir. My dad filled it nosie stopped and the knocking two days later it started again. I refilled the reservoir nosie stopped except this time grinding continued. The very next day low again grinding knocking and hard to steer. I could not turn the steering wheel. I asked about a recall. As usual I was told by the dealer there isn't one. I filled the reservoir and the fluid pours out from the rack and pinion. Yet there is no recall. This is dangerous. I'm going to call the kia head quarters to check on a recall sc147
Vehicle started grinding with no prior issues at a stop sign. Would not move at all. Towed to mechanic and was told that the intermediate shaft had broken. Found previous recalls for this exact problem on other 2011 kia sorento 2 wheel drive 4 cylinder models, the exact same make, model, and year as our own. Called kia and was informed that there was indeed a recall, however it was not in effect for my VIN. The same model, year, everything. Just not my VIN. Very expensive repair that will likely require the replacement of the transmission. Kia is aware of a problem with these intermediate shafts and is not properly repairing thousands of vehicles.
Vehicle suddenly lost power while turning out of church parking lot. Applying accel pedal barely powered the vehicle but made metallic grinding noise. Pulled over and put vehicle in park, but park did not stop vehicle from rolling downhill. Parking brake was applied until vehicle could be towed home. On inspection, right drive shaft and transmission output gear were both found to have worn. There was a recall and service had already been performed on the vehicle to prevent this failure (rc079-sorento (xm) intermediate shaft repair (2wd vehicles).
Having trouble with service dept of local dealer regarding driver's side axle as it enters the drivers side transmission case. Dealer tells me it's normal for this amount of "play" - they say it is designed this way for going over bumps - don't believe them at all as I know that the cv joint handles the bumps. I know that the shaft and the bearing are a very precise fit and there should not be any play. There is a grinding noise when slowing down and a fluttering/clicking noise when I pop the vehicle in neutral at about 50 MPH (this is probably the splines on the end of the shaft not mating into the differential correctly - misaligned - because the bearing has failed). Dealer keeps telling us it's either our brakes or tires. They have checked the brakes 4 times already and found nothing but they do acknowledge the grinding noise is still there. This vehicle is dangerous to drive in this condition as the symptoms keep getting worse. It has been at the dealer's service department this time for 6 days already. The vehicle is still under the 100,000 kia drive train warranty (vehicle has 91,000 miles on it). I have sent the video along with this same note to the federal safety [email protected]. Would like your opinion of what the amount of movement signifies on the axle as shown in the video - pretty sure it is evidence of a failed bearing (which has LED to further damage within to the differential and shaft splines). Thank you!
On 06/15/2015, drove my car to the barn, then it will not start. I thought it's battery problem. Battery is only 1 year old. So I charged the battery. Didn't work. So I jumped it, it had a hard time starting. It finally started after 3 attempts. I got a new battery for it. Then it happened again two days later, got it started after a few attempts.took it to kia service. They said oil ring has slow leak. Dealer changed o ring, and then several days, it had issues starting. The dealer kept my car for two days to listen and fix the knocking noise. Finally on friday 06/27/15, it won't start at all. It has this grinding, hard start. I called the # 800‑333‑4542. Since it is still under warranty, they had my car towed for free, and dealer gave me a loaner car. I called kia at # 678‑385‑8540 and ask what's going on as the dealer said they are waiting for kia support team approval to test the engine. After two weeks, kia called and told dealer to test engine. It has issues with low compression on 2 chambers and finally the decision was to replace the engine. On 7/11/2015, dealer submitted an order to have kia ship engine. I was told, next week, I should hear from them. Nothing happened. I called the 678 # again, and was told by ms. Kushell that she's contacting the regional manager to give priorities to my case.that it should be taken care of between 7/20 to 7/25. This morning, 7/17/15, I got a call from the dealer that the eta for engine arrival will be 7/31/2015, as there are no engines anywhere in the u.s. To date (7/17/2015), the car has been at the kia dealer service for almost a month now. I have pending trips that I kept postponing to accommodate the issues. But this is getting out of hand, as I am getting the round around talks. Ms. Kushell said, they can ship my car to the place I'm going, but what am I supposed to do, walk the 1500miles?
On 06/15/2015, drove my car to the barn, then it will not start. I thought it's battery problem. Battery is only 1 year old. So I charged the battery. Didn't work. So I jumped it, it had a hard time starting. It finally started after 3 attempts. I got a new battery for it. Then it happened again two days later, got it started after a few attempts.took it to kia service. They said oil ring has slow leak. Dealer changed o ring, and then several days, it had issues starting. The dealer kept my car for two days to listen and fix the knocking noise. Finally on friday 06/27/15, it won't start at all. It has this grinding, hard start. I called the # 800‑333‑4542. Since it is still under warranty, they had my car towed for free, and dealer gave me a loaner car. I called kia at # 678‑385‑8540 and ask what's going on as the dealer said they are waiting for kia support team approval to test the engine. After two weeks, kia called and told dealer to test engine. It has issues with low compression on 2 chambers and finally the decision was to replace the engine. On 7/11/2015, dealer submitted an order to have kia ship engine. I was told, next week, I should hear from them. Nothing happened. I called the 678 # again, and was told by ms. Kushell that she's contacting the regional manager to give priorities to my case.that it should be taken care of between 7/20 to 7/25. This morning, 7/17/15, I got a call from the dealer that the eta for engine arrival will be 7/31/2015, as there are no engines anywhere in the u.s. To date (7/17/2015), the car has been at the kia dealer service for almost a month now. I have pending trips that I kept postponing to accommodate the issues. But this is getting out of hand, as I am getting the round around talks. Ms. Kushell said, they can ship my car to the place I'm going, but what am I supposed to do, walk the 1500miles?
Tl* the contact owns a 2011 kia sorento. The contact stated that a loud clicking and grinding noise emitted when the brake pedal was engaged. The dealer replaced the brake solenoid several times but the failure persisted. The vehicle was taken back to the dealer. The technician replaced the brake solenoid. The manufacturer was not made aware of the failure. The failure mileage was 7,480.
Reversed car from my driveway. Felt as if I had crashed into something (heard loud grinding sound). Put the car into drive and came to stop. Upon pressing the brakes, felt as if the ABS had engaged and gripped all four wheels. Heard loud grinding sound and car jolted (as brakes were pressed). I had my five year old and three old sons with me; they screamed from the jolt. I slowly released the breaks and applied the breaks again, and same thing occurred only with less force. Turned off the car and called for towing. Also, a howling whining noise is heard inside the car. The dealership had it for two weeks, and under the guidance of the field engineer they replaced the transfer case. The howling/whining noise continues. The dealership really tried to resolve the issue. The manager herself test drove the car and also heard the whining/howling sound. I did contact the manufacturer, but frankly felt disappointed. I had asked if anyone has called in with similar complaints and was not given an answer. I feel unsafe and very anxious about driving the car. They dealership stated the breaks were fine, and that no error code was detected. I was not given a definitive answer as to what caused the breaks to behave this way or what is the howling noise that is occurring. This is the third major issue we had with this car. I have an awd vehicle and the current recall only covers the 2wd issue (that also has this howling sound). I have read numerous other complaints in which other 2011 awd sorentos are having similar issues. Please investigate; someone could be seriously hurt or worse.
Service bulletins that may apply
Related recalls
Service brakes, hydraulic: antilock/traction control/electronic limited slip: control unit/module
- What is wrong
- Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
- Risk
- An engine compartment fire while parked or driving can increase the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1‑800‑333‑4542. Kia's number for this recall is SC284.
Recall number 23V652000 · Recall details
Service brakes, hydraulic: foundation components: disc: caliper
- What is wrong
- Kia is recalling certain model year 2011 sorento vehicles manufactured from september 14, 2010, through october 4, 2010. Some of the rear brake calipers may not have been properly machined.
- Risk
- As a result, brake fluid will leak, followed by illumination of the malfunction indicator light indicating the brake fluid level is low and should be checked, then a soft or spongy brake pedal feel, and if not serviced, reduced braking power which could increase the risk of a crash.
- Remedy
- Dealers will inspect the rear calipers and replace it if necessary free of charge. The safety recall began on december 10, 2010. Owners may contact kia consumer assistance center at 1‑800‑333‑4542.
Recall number 10V599000 · Recall details
Questions about the 2011 Kia Sorento grinding brakes
Is grinding or squealing brakes a common problem on the 2011 Kia Sorento?
26 of 1,520 owner complaints about the 2011 Kia Sorento (2%) mention grinding or squealing brakes. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2011 Kia Sorento?
There are 2 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Kia Sorento
Door locks 233Airbag light 135Check engine light 102Stalling 100Headlights 98Fire or smoke 73Jerking 66Engine failure 57Loss of power 49Knocking 46Won't shift 43ABS 40Won't start 35Transmission failure 32Adaptive cruise 31Harsh shifting 31Key fob 27Hesitation 26Pulling 26Sunroof shattered 24Warning lights 18Sudden acceleration 16No deployment 15Whining noise 15Slipping 12Power steering loss 10Backup camera 9Ball joint 9Brake failure 8Oil consumption 8Overheating 8Seat belt 7Coil spring 6
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