2011 Kia Sorento: sudden loss of power

Filed Jun 1, 2024 · Engine · NY

I smell something burning inside the car when after one hour driving it and not feel safe, right after picking the car up from the dealership after the recall service, the engine starts shutting off every time I stop ped at a stop sign or light, the engine also stops every time I go 25 scare me so much, the kia losing power everytime going up hills. The dealership suppose to replace that Engine, I told them about the issue and nothing is done to replace it. instead they look at other issues in order to make money instead of fixing the engine recall issue before something worse happens down the road. I have always maintained my truck well. I want the engine to be replace please. VIN: [XXX] N REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 3, 2024 · Brakes, Electrical · 225,000 miles · IA

The contact owns a 2011 Kia Sorento. The contact received notification of the federal safety agency Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 35 MPH, the "Theft Prevention" warning light was illuminated, and several other warning lights were blinking on and off. The contact stated that the vehicle lost power steering and braking functionality. The contact attempted to restart the vehicle, but the vehicle failed to restart. The contact stated that after several attempts a relative jumpstarted the vehicle. The contact drove the vehicle back to the residence and parked the vehicle. The contact stated that the battery was replaced; however, the battery became drained. The contact stated that when the vehicle was jumpstarted, the ABS warning light illuminated. The contact no longer drove the vehicle. The contact had not taken the vehicle to a dealer or to an independent mechanic to be diagnosed or repaired. The contact related the failure to the federal safety agency Campaign Number: 23V652000 (Service Brakes, Hydraulic). The failure mileage was approximately 225,000. VIN tool confirms parts not available.

Filed Jan 29, 2024 · Electrical, Engine · TX · fire

While driving on the freeway, the car began to lose power. As I struggled to maneuver to the right lane to pull over, something under the hood caught on fire and black smoke came billowing out. We were able to get out of the car before a young man traveling in he opposite direction saw us and turned around to help. With his help we were able to get my grand kids out and into his car. Thank God that he was not criminally minded. I then called AAA who towed the car back to our home. This happened in July 2023. In October, I received a safety recall notice warning of a possible fire happening. I contacted the local Kia dealership and was told that there was nothing they could except wait and that it could take up to a year or receive the part to remedy the problem. I then contacted Kia Headquarters and was told the same thing. It is now January 2024, and still no remedy and no operable vehicle.

Filed Jan 22, 2024 · Acceleration, Electrical · CO

As I was backing into my driveway on Thursday 1/18/2024 @ 5:25 pm. I was on my way home from work. As I was backing into my driveway I lost power, the ABs and the MIL light both came on, the abs went off but the MIL began to flash and I lost all power in the car. I shut it off immediately and we pushed my car the rest of the way into the driveway. I had received a KIA Safety recall notice that said if this happens, Call KIA, immediately to request a tow to the nearest Authorized dealership. Was told they cannot perform this task and that I need to wait till tghe figure out the recall before they will help me. I have no vehicle to get back and forth to work now and KIA is refusing to help me.

Filed Aug 27, 2022 · Engine · IL

The vehicle stalls and I lose all power while driving. This starts with interior dash lights flashing and going off along with radio and all other lights. This also has happened while sitting in running car. I have replaced two alternators and 3 batteries. Please help.

Filed Jul 18, 2022 · Engine · MI

Driving the vehicle on a two lane road at approximately 50 mph (steady cruise state), the vehicle experienced bump or jump in the powertrain (shutter). I immediately lost power to continue at the desired speed (engine missing or lack of power). I slowly tipped into the throttle, but the vehicle was not responding as expected. I put the vehicle in neutral and slightly revved the engine to see if the engine would run normal without load, and it would increase in RPM, but not smoothly. I let the engine return to idle and the engine stalled. I lost my power steering and power brakes and had to muscle the vehicle into a parking lot where I was able to bring the vehicle to a stop and put it into Park. While this event took place the engine or vehicle warning lamp was on the instrument cluster. I got out of the vehicle and looked under hood to see if I could see any obvious signs of an issue and found nothing. I then restarted the vehicle after having the key in the off position. It started and seems to rev up normal. I put the vehicle in drive and cautiously drove the vehicle to my home (about 3 miles). There is no sign of the issue and no lights on the dash. This is not a condition I would want my wife or daughters to encounter, as it produced no warning leading up to the event. The loss of power steering and brakes makes the vehicle difficult to maneuver in a safe manner. It's difficult to trust this vehicle now. The mileage is 92K.

Filed Jul 1, 2022 · Transmission · NC

Was driving and came to a red light. Then proceeded to get on the highway when all of a sudden it got 65 mph then off of a sudden lost power and rpms would go past 3000. Had to pull over and shut the SUV off and turn back on and drive 30 mph all the way home. Did I mention I almost got hit by a semi and not to mention my child was in the freaking car!!! Plz kia help

Filed Jan 2, 2021 · Engine · 150,000 miles · CA

I was driving to bakersfield to visit my sister. Me and my grandson were on the 5 frwy when my car started losing power. I pulled to the side of the frwy and waited for the tow truck. My car never started again. Since then I have been told that it's the motor. My car never had any problems never ran hot or anything

Filed Aug 1, 2020 · Engine · 139,600 miles · TN

I have a 2011 kia sorento and checked to see if any recalls have been made on the motor. No recalls have been on the motors. But several complaints about the motor smoking and losing power. I feel like kia should replace those motors before someone gets killed, because lose of power! I was driving down a 4 lane highway and went to change lanes and my car would not go. I could push the gas peddle and it wouldn't go any faster. Thank goodness I wasn't far from my home! It went into limp mode. So I had to limp it home. This could have been a bad situation had I not been able to get on the shoulder of the highway! I've talked to several people that have heard of this happening to their kia serento. Kia needs to recall these motors!

Filed Jul 29, 2020 · Electrical, Transmission · 100,000 miles · OK

While driving the car it will lose power and completely shut off it has happened on the highway, on regular streets, and when going up hills.. I am not able to do anything except hope that no one hits me and I can get it pulled off to the side of the road, and hope it will start again. Now the car started making a whining noise and has completely died and had to be towed because it will not start again. Everything is good battery, alternator, starter, relays/fuses.

Filed Jul 20, 2020 · Brakes, Transmission · 155,000 miles · TX

Tl* the contact owns a 2011 kia sorento. The contact stated that while driving at 65 MPH, the vehicle jerked and pulled to the left and right occasionally. Additionally, the vehicle loss power with the ABS and emergency automatic braking warning lights illuminated. The contact also stated that the brake pedal failed to operate as designed. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was 155,000.

Filed Jun 16, 2020 · Engine · 120,000 miles · NE

Engine started knocking several days before catastrophic engine failure. The car was taken to kia. Staff started engine and said it needs a new engine without looking at it further. Took elsewhere for a second opinion. Knock subsided some after adding additional engine oil (no history of leaks or oil use). Engine then threw a rod through the oil pan as the vehicle was traveling approx 40 miles per hour on a 4 lane street. .fortunately, my 17 year old son was able to react to the total engine/power loss and was able to safely get the vehicle pulled off the side of the road into a turn lane. Kia acknowledges they have been having many identical issues with various engines, but this specific engine wasn't included under the recall. Seems very strange that this engine is experiencing the same issues as other kia engines, but this specific engine isn't covered... Kia is agreeing to cover approximately 1/2 of the estimated $6,000 repair bill. Engine had approx 120,000 miles on it.