2011 Kia Sorento: adaptive cruise control problems

Filed Mar 12, 2024 · Driver assistance, Steering · LA

3/11/24 The first thing I noticed was that my cruise control shut off with a couple of jerks to my vehicle. Then a few minutes later, I lost all steering, put in it park. There was smoke coming from under the hood, but not fire. It is sitting at my house still. A couple of months or so ago, when I received the letter of the recall, I called the dealership I bought my vehicle from and inquired about it. I was told that the part was not available but when it does, I will receive another letter. Also wanted to note, that right before I made that call, my engine light came on the day before that. Today, I called the same dealership to let them know what happened yesterday and they told me there was a cost for a tow truck to come get my vehicle. I was given a phone number to Kia, to which I called and started some kind of process. But it stopped when she told me it was going to be over $200 for a tow truck to come get my vehicle. I am not able to pay that nor feel as if I should due to Kia knowing about the recall and danger of same. Right when I lost steering and a red lamp popped up. I immediately parked it.

Filed Dec 19, 2023 · Brakes, Electrical · WA

The contact owns a 2011 Kia Sorento. The contact stated that the dealer had replaced the front passenger's side and driver's side door handles; however, after the repair, the front passenger's side door handle fractured. The vehicle was taken to the dealer, where the front passenger's side door handle was replaced at the contact's expense. Additionally, the contact stated that the front and rear passenger's side doors, and the rear driver's side door failed to open from the outside while pulling the doors handles. The contact stated that the steering control buttons, and the cruise control mode had become inoperable. The air bag warning light was illuminated. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The contact also stated that while shifting into park (P), the vehicle made an abnormal clunking sound and the gear shifter moved beyond the park (P) position. The contact stated that the failure occurred intermittently. The contact stated that the interior lights of the vehicle failed to turn off. The ABS, TPMS, traction control, check engine, air bag warning lights, and other unknown warning lights were illuminated. Additionally, the contact received notification of the federal safety agency Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Filed May 28, 2022 · Airbags, Electrical · SC

Part failure. Electronic control module for air bag. Air bag warning lamp illuminated and remain lit on dash. Local autopartsO’reilleys on board diagnostic tool reads two codes. B1620 internal fault- replace SRSCM and B1764 body sensor MAT defect. This Kia Sorento has had several repairs done via KIA recall and safety campaigns. 2017 clean and seal and or replace rear wheel speed sensor housing … could AND did illuminate ESC ABS and HILL Climb on dash… vehicle operated in southern Louisiana . Air Bag warning lamp. 10/10/2019, 147716 miles . Code found at Kia performing clock spring assembly warranty extension code for high resistance. Replaced clockspring and cleared code. High resistance is Key at this time. Also the cruise control began to function properly after the lamp turned off. May 28 kia letter concerning newly developed computer software for ECU, engine control unit. Repaired July 28 2021. June 2016, August 2019, Kia Sorento airbag clock spring assembly warranty extension. Air bag illumination. These letters state the warranty extension will be 15 years and subsequent air bag illumination will be diagnosed at no charge for 15 years. Yet I have two codes, return to Kia to validate and am charged for diagnostic as well, the air bag lamp still illuminated. Explained I need NEW SRS module at cost of estimated $1200. Vehicle does not communicate with SRSCM. Recommend replace the airbag control module I ask, is it ossicle with NEW updated ECu as well as prolonged Air bag illuminated due to HIGH resistance from clock spring malfunctioning, could this feedback and prolonged exposure cause the airbag co trip module to malfunction ? Airbags are a safety issue. The electronics should not falter .

Filed May 9, 2022 · Engine, Transmission · TN

Going down the highway with cruise control on, the car jolted and disengaged cruise control. At another time it jolted at an intersection and the car died. Was able to restart and continue. Turning a corner, felt the small jolt / surge..nothing else noted....yet

Filed Mar 3, 2021 · Acceleration, Electrical · 95,000 miles · TX

The control option functions on the steering wheel fail. Cruise control, radio, and phone buttons all have failed.

Filed Feb 12, 2021 · Brakes, Engine · 150,000 miles · CA · fire

2011 kia sorento ex 3.5 engine sport utility vehicle has randomly changed in the way its feels safe with rough instability in my suspension components.my brakes failed while driving on a random basis as well as when car is parked will randomly click in my gear shift mechanism and will fail to lock when car is parked and shut off it will click when brakes are depressed.my front lights have dimmed and both brake lights have burned out consistently as well as my steering wheel has failed with electrical components randomly.car horn is inoperable and my cruise control stop functioning. My alternator burned out on me and my car has historial proof of consistent maintenance with car fax report in hand .my gas milage has since decreased. My suspension feels unsafe to drive and really bad on bumps and average road conditions are also very unpleasant so I have parked it until it's fixed for active recalls and other potential manufacturer defects

Filed Apr 28, 2020 · Acceleration, Engine · ID

While driving back from oregon to idaho I was in cruise control going approximately 67mph and the vehicle lost power. I pressed on the gas and nothing so I disabled the cruise control and again attempted to press on the gas and it continued to lose power so I pulled onto the side of the road. Turned the car off and tried to start it again and it would not start. It had been to the mechanic that week to be checked out and when it was towed back the mechanic reported it had blown two cylinders.

Filed Aug 12, 2019 · Airbags, Electrical · 156,000 miles · MD

The driver air bag light came on and will not go off when I turned on the vehicle one morning.. At the same time, all of my electronics on the steering wheel quit working ( cruise control, blue tooth, radio). I was told this is a clock spring issue and has happened to many 2011 kia sorento owners. Is this not a recall?

Filed Aug 5, 2019 · Airbags, Electrical · 100,000 miles · VA

The vehicle's airbag light turned on when stationary (as I started the car) and remained on at about 100,000 miles. Mechanic inspection yielded issue with steering wheel clock spring. Mechanic ordered part from kia dealership but there is a manufacturing issue and the vehicle has to be retrofitted to fit the part. As of 8/5/2019, there are no unrepaired recalls on this car or for this specific safety issue, but years of documentation of complaints for it, and it is a manufacturing defect. Why hasn't this been added as a formal recall? Have not checked cruise control or horn, but volume controls on steering wheel still working. Passenger airbag light sometimes off when passenger is on seat, sometimes on when no one is in seat.

Filed Jun 20, 2019 · Electrical · PA

The volume control on steering wheel, and other electronics will randomly malfunction. Had where I would have crusie control on and turn the turn signal on and it would shut off the cruise control (only the left turn signal would cause this). The volume on steering wheel, you would go to turn it up and it would turn it down instead, lights on dash such as the steep decline light, brake light will randomly turn on and it is not even being used.

Filed Jun 5, 2019 · Airbags · 125,000 miles · SC

The air bag light came on, then my horn stopped working and now the cruise control is not working. This should definitely be a safety recall as of I'm a accident my airbag will not deploy. Please recall and fix this safety issue.

Filed Oct 29, 2018 · Electrical · 110,000 miles · CA

All controls on steering wheel stopped working around 120,000 miles. Bluetooth, radio controls and cruise control. All power sockets and USB socket stopped working around 110,000 miles. Whining sound coming from engine area when car is on started around 128,000 miles.