We have been having problems with the speed control not functioning. Sometimes we couldn't set the speed or slow it down. Now it doesn't function at all! When it was working the cancel switch would also not work and we had to use the brake pedal to shut it off. Later on while driving through town with the cruise control still on, I stopped at a traffic light and the engine began to race at a high rpms. I took my foot off the gas pedal not knowing exactly what it would do and rpms settled down. Luckily the suv didn't accelerate into the vehicle in front of me. The engine has done this a couple of times with or without the cruise control on. My wife drives this vehicle with our grand children onboard and I am highly concerned about their safety.
2016 Kia Sorento: adaptive cruise control problems
9 of the 1,263 complaints about the 2016 Kia Sorento describe adaptive cruise control problems.
- owner complaints
- 9
- of this car's complaints
- 1%
- recalls
- 0
Adaptive cruise control problems by model year
What owners say
The contact owns a 2016 Kia Sorento. The contact stated that the Electronic Parking Brake (EPB) System had failed, causing the Auto Park, the electronic parking brake, the Adaptive Cruise Control, and the automatic emergency braking system to become inoperable. Additionally, the contact stated that while making a turn from a complete stop, the parking brake engaged unintendedly, causing the rear brakes to activate, and the vehicle became immovable. The vehicle was towed to the contact's residence. A mobile independent mechanic diagnosed that the Electronic Parking Brake (EPB) System had failed and informed the contact that he could not repair the vehicle. The mechanic disabled the Electronic Parking Brake (EPB) System, and the vehicle operated as needed while driving; however, the Electronic Parking Brake warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Electronic Parking Brake (EPB) System had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
driving @ nite on[XXX] [XXX] doing 70mph on cruise control all of a sudden my 2016 kia sorento loss power! then the instrument cluster lit up like a x-mas tree. check oil, check engine, and everything else in between was blinking on and off. very lucky there was an exit ramp up ahead and no vehicles on the right lane. safely got off the freeway and parked on the side of the road. very fortunate it was late nite because the area is usually busy during the day and vehicles usually be going 10 to 20+ above the 70 speed limit and my whole family was with. we waited about 10 min. to see if the vehicle would start back- up but no luck. called for a tow truck and a family friend came and pick up the wife and kids. kia service guy @ the dealership says the engine ceased and is waiting to here from kia hq. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Cruise control was set on 60, went up a non steep incline I drive everyday and vehicle suddenly stopped functioning properly. Took off the cruise, step on the accelerator, no power and no response. Also no warning lights are on, no dash lights came on until I was able to stop the vehicle and shift to park. Turned off the engine and it never turned over again. My safety was put at risk and others on the road due to there being no warning to this happening and lack of control I had over the vehicle. I have had it inspected by my mechanic and he is telling me it was a catastrophic failure and the engine blew. Cost of repair isn't much less than a new vehicle. I have no trade in value on a car I purchased brand new 7 years ago. I have to scrap a vehicle I should be able to trade in for 5K at least. According to an article I found from Nov 2023 this has recently been found to be an issue with these models. I took really good care of this vehicle, it still blew up on me, and put me in danger.
Sometimes the cruise control works. Sometimes it doesn't work. Even after vehicle is warmed up still no resolution. Engine oil disappears without notice or warning.
October 19,2022 I was driving (cruise control about 70 mph) and hit a deer. The impact and damage was quite a bit however no airbags deployed. The car is still being repaired at Blakely Chevrolet in Blakely GA and they are having issues with airbag sensors.
On many occasions the cruise control cancel button does not work. The brake system is needed to disengage the cruise control. When mentioned to dealership they stated probably dirt behind the steering wheel cover or in or around buttons. Stated would have take apart inspect at owners expense. Stated they have heard of that problem before. Seems to be a known safety or design problem. Did not have dealership do any work due to pricing and the fact I know the issue. Other owners may not know and may cause serious safety issue.
Tl* the contact owns a 2016 kia sorento. While driving highway speeds with the cruise control activated, the system would not deactivate when pressing the cancel button. The contact indicated that the brake pedal needed to be depressed to deactivate the cruise control. On some occasions, the cruise control system could not be immediately activated. The vehicle was taken to regal kia of lakeland, florida, but the failure was unable to be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 3,000. ... .updated 11/16/17 *bf updated 11/28/2017
On 6 separate occasions I had my cruise control on on the highway.after either touching my brake or touching the cancel button the control cancelled itself.however 5 times going up the hill by my house and once on a side street the cruise control engaged itself and started to speed up I assume to highway speed.at all times I touched the brake or cancel button and it shut off. I just fell uneasy about this because I fear one day I may not be able to shut it off.I am an a well experienced driver I have driven everything from motorcycles to buses and tractor trailers over 50 years and this concerns me.
Service bulletins that may apply
- Pitstop: technical operations: external damage to ultrasonic sensor
- Pitstop - ldws variant coding
- Pitstop : blind spot detection (BSD) variant coding options
- DARK BACK-UP CAMERA DISPLAY ON UVO eSERVICES (UVO 2.0)
- Kia 2016 my sorento: technology highlighted features are: drive mode integrated control system, blind spot...
Related recalls
No recalls on record for this model year.
Questions about the 2016 Kia Sorento adaptive cruise
Is adaptive cruise control problems a common problem on the 2016 Kia Sorento?
9 of 1,263 owner complaints about the 2016 Kia Sorento (1%) mention adaptive cruise control problems. The model year with the most reports is 2011.
Is there a recall or service bulletin for this on the 2016 Kia Sorento?
There are 0 recalls and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2016 Kia Sorento
Engine failure 280Check engine light 184Knocking 130Oil consumption 128Stalling 105Loss of power 83Overheating 73Fire or smoke 71Headlights 54Won't shift 43Won't start 39Jerking 27Door locks 24Misfire 21Fuel pump 16Hesitation 14Warning lights 11Fuel smell 10Sunroof shattered 10No deployment 9Transmission failure 9Harsh shifting 8Key fob 8ABS 7Sudden acceleration 7Power steering loss 6Wipers 6Backup camera 5Fuel leak 5Shudder 5
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