2016 Kia Sorento: sunroof shattered

Filed May 10, 2023 · Visibility · 95,000 miles · FL

The contact owns a 2016 Kia Sorento. The contact stated that while driving approximately 40 MPH, the contact heard a loud popping sound. After stopping to inspect the vehicle, it was discovered that the glass sunroof had shattered upward. The vehicle was taken to the local dealer. The cause of the failure was not determined. The vehicle was not yet repaired. The manufacturer was not contacted and notified of the failure. The failure mileage was 95,000.

Filed Dec 1, 2022 · Visibility · NV

I was driving my 2016 Kia Sorento on the freeway when I heard a loud boom, like a gun shot and then the vehicle was showered with glass from the sunroof that exploded. It was NOT struck by any object or rock. Fortunately the sun shade prevented me from getting glass poured on my head. The dealership denied responsibility and I am in the process of getting it replaced though my insurance company. In doing research I found that while it not common place it has happened more than I thought.

Filed Apr 6, 2022 · Visibility · 85,000 miles · MA

The contact owns a 2016 Kia Sorento. The contact stated that while driving approximately 65 MPH, an abnormal booming sound was heard which startled the driver. After stopping to inspect the vehicle, it was discovered that the glass sunroof had shattered. The contact indicated that during the incident no object had struck the vehicle to cause the failure. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The approximate failure mileage was 85,000.

Filed Apr 5, 2022 · NJ

I was driving on Route 78 (an interstate highway) when I heard a loud "POP" and suddenly my sunroof's glass was raining down on me. The front window of my sunroof totally shattered leaving a huge hole in the roof. Luckily, I did not lose control of the vehicle as I tried to figure out what happened to the sunroof. I recently had to have the car towed and I did not want to wait for another tow truck so I drove home with the huge hole in the roof. Upon my arrival home, my husband met me with the shop vac and he cleaned up the glass. His notes about the situation - there were no scratches or dents on any part of the car, there was no foreign object in the car that may have fallen through the roof, and he thought that the amount of glass he vacuumed out was not all of the glass missing from the roof. He believed that a lot of the glass must have burst out of the window and onto the highway. The next day when I drove home (in another car as mine was unable to be used for several days), I looked to see if I could see an unusual object on the side of the road that could have perfectly missed my windshield but hit my sunroof. There was nothing out of the ordinary on the road. FYI - The day's weather was fair, in the high 50-s to low 60-s. It was a cloudy but dry day. I posted my harrowing experience on Facebook, and a friend told me about the website. Upon searching, I found that several other 2016 Kia Sorentos had exploding sunroof issues. I reported the issue to my insurance company as I wanted to know how much my deductible was. Unfortunately, the cost is coming out of my pocket. I have since had the window fixed. I did not file a police report as I honestly believed that somehow something got kicked up off the road and onto my roof. I do not believe that to be the case anymore. I did call my local Kia dealer and he was shocked to hear what happened. He did not say he had any experiences like this.

Filed May 11, 2021 · Visibility · 40,200 miles · WA

As we are driving down a freeway, the panoramic sunroof exploded with a loud pop and glass fell onto us. It was alarming and our attention was diverted from driving to trying to figure out what happened. We made our way to the edge of the road and stopped. We looked for a rock etc, but did not find anything. The remaining glass on the sunroof looked like it was blown from the inside out. From researching online it appears that this has been happening for years. The weather was clear and in the mid-60s with the interior temperature in the 68 range. This is a huge safety issue!

Filed Jul 5, 2019 · 31,000 miles · LA

I was driving on the interstate home from work and heard a popping sound and then a sudden explosion coming from the top of my car. When I stopped and checked the roof I found that my moonroof had a huge hole in it and the glass was shattered in the first panel. I saw nothing kicked up from any vehicles when I was driving and unless a meteor hit my car there was no evidence of anything being dropped on it while I was driving. I feel like the moonroof just shattered. It was a hot day but there was no changes in temperature that were dramatic.

Filed May 8, 2019 · 109,000 miles · AZ

This morning 5/8/19, while driving to work, the sunroof in my 2016 kia sorento exploded while I was driving on the freeway. I was covered in glass along with the inside of my car. Luckily I was able to pull over from a high rate of speed and get off the freeway. I had to turn into a parking lot as glass kept shattering and breaking on me. Once I got home, my husband contacted peoria kia who told us there was no recall on the car and we had to call kia of america.

Filed Dec 29, 2017 · Visibility · 30,000 miles · WA

Tl* the contact owns a 2016 kia sorento. While driving approximately 55 MPH, the sun roof suddenly exploded with a loud booming noise. The glass shattered inside the vehicle. The contact indicated that the explosion occurred in an outward direction. There were no injuries. The vehicle was taken to the local dealer (smith kia, 1804 iowa street, bellingham, wa). The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 30,000. *tt the consumer stated vehicle was repaired on january 12, 2018.

Filed Nov 8, 2017 · VA

The sunroof exploded while driving on the highway

Filed Oct 23, 2015 · Visibility · 1,900 miles · IL

[xxx] 2016 kia sorento (VIN # [xxx]) sunroof exploded while on interstate 55 northbound in jackson, ms on 10-21-15 at approx. 8:30pm cst with no traffic or obstructions or overheads. Our mileage at the time was less than 200 miles. [xxx] was driving and I was the front passenger. The roof was closed as was the cloth shield (which probably save our life). The explosion was violent like an m-80 going off. We collected some of the glass shards (which shattered into little sharp pieces which would have probably killed us) and chunks of glass on top of the shield. At the time, we were about 900 miles from home and found a tool store, purchased duct tape and taped the remaining moon roof (see pictures) to get us on the road home. Luckily, there was no rain on our remaining journey. I contacted our dealership gerald kia naperville where they requested we file a consumer complaint with kia corporate (case #[xxx]) where they denied any issues related to their panoramic sun roof (though there are noted suits, articles, television interviews and of course the federal safety agency investigations (https://www.google.com/?gws_rd=ssl#q=kia+sorento+sunroof+explosions). I contacted my insurance company travelers and they are reviewing the case ([xxx]). The car will be at the gerald kai dealership in naperville il on monday 10-26-15 around 9am. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).