While driving, heard a LOUD noise like a large rock hit the top of my 2018 kia sorento SXL, which I just purchased four days ago with 44,441 miles on it~ when I stopped to inspect the panorama sunroof, front panel was shattered could see no impact point of a rock or anything hitting it- researching online seems this happens a lot to Kia vehicles with a panorama sunroof. Also Hyundai and BMW ~seems there is a defect in the material with this occurring for no apparent reason in different weather conditions -garage kept or whatever ~ also read where a repair man stated to a customer plan on it happening again in a year~ lot of sorento issues with this problem- I could have wrecked my car- when exploded it was loud and frightening- just occurred yesterday, so have not reported it to manufacturer -insurance company- anyone With all the complaints from 2011-present it should have already been a recall or the problem fixed
2018 Kia Sorento: sunroof shattered
5 of the 255 complaints about the 2018 Kia Sorento describe sunroof shattered.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
Sunroof shattered by model year
What owners say
Sunroof exploded while traveling down highway at approx. 65 MPH. Did not see anything strike the vehicle prior to the explosion. Vehicle is equipped with a panoramic sunroof. Failure occurred in the front section which opens and closes.
Sunroof spontaneously shattered when driving on the highway at 63 MPH. There was no road debris that caused this - in looking at the remaining attached glass, it appears to have broken upwards, not as if something broke it from the outside, but from the inside, like it bubbled upwards. It is the front panel of a panoramic sunroof, and the fabric was open and the sunroof was vented open at the time.
Tl* the contact owns a 2018 kia sorrento. The contact stated that while driving at 60 MPH, the sun roof exploded without impact. The contact pulled over and inspected the vehicle. The contact stated that the sun roof exploded upwards and outwards. There was no glass fragments inside of the vehicle. The vehicle was taken to durango kia (1195 carbon jct, durango, co 81301, 833‑963‑0462) where the contact was informed that the replacement part would be ordered and that the regional manager would be informed of the failure. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 65,000. *bf
I am requesting that dot the federal safety agency investigate the issue of kia sorento's sunroofs exploding. We were driving our company leased 2018 kia sorento heading westbound on I-90 going approximately 30 MPH to due rush hour traffic during sunny weather, with optimal road conditions, and we were approximately 16 feet from the car in front of us when all of a sudden we heard a bomb blast sound coming from above us. We carefully felt the sunroof shield and determined the sunroof exploded into many pieces. Nothing from the outside or inside fell on the sunroof to cause it to shatter. We have not used the sunroof since november of 2017. We immediately called the kia dealership to notify them of the problem and they asked us to bring the vehicle in right away. If we had the sunroof shield open, we would have suffered numerous injuries. We continued to investigate online and found a numerous cases of kia sorento's sunroofs exploding. Currently, there is a class action lawsuit against kia for a defect in the sunroofs that causes the sunroofs to shatter without warning. This issue is highly dangerous to kia drivers, passengers and other drivers. Please formally investigate.
Service bulletins that may apply
- Customer satisfaction: theft deterrent ignition cylinder protector and decal installation (CS2312)
- Customer satisfaction: theft deterrent ignition cylinder protector and decal installation (CS2312)
- Owner notification (CS2312)
- Information for headlamp condensation and moisture
- Driver?s door module logic improvement
Related recalls
No recalls on record for this model year.
Questions about the 2018 Kia Sorento sunroof shattered
Is sunroof shattered a common problem on the 2018 Kia Sorento?
5 of 255 owner complaints about the 2018 Kia Sorento (2%) mention sunroof shattered. The model year with the most reports is 2012.
Is there a recall or service bulletin for this on the 2018 Kia Sorento?
There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Kia Sorento
Engine failure 44Check engine light 37Headlights 34Knocking 26Oil consumption 24Stalling 22Loss of power 20Fire or smoke 17Won't shift 8Misfire 7Jerking 6No deployment 5Overheating 5
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