2014 Kia Sorento: sunroof shattered

Filed Apr 12, 2022 · Visibility · NC

While driving on the road , sliding sunroof glass just cracked and shattered with loud sound. There was no prior damage to the sunroof nor any debris from the road that hit the car or the sunroof at the time of incident. My daughter was driving the car and was lucky that no she did not get any injuries as the sunroof shade was closed and all the shattered glass fall on the shade and not inside the car and on her face and the body.

Filed Dec 26, 2019 · 55,000 miles · CO

On december 24th, around 9:30 at night, I was driving south on i25 (highway) toward denver at approximately 70 mpg. My family, including my wife, 2 boys and mother-in law were passengers. The temperature was approximately 40 degrees and I was driving straight. With no warning, a large thunderous boom sounded, similar to a gunshot. The sunroof had basically exploded. We did not know what happened as we did not go under a bridge or any other structure that could have dropped debris on the car to create such damage. I pulled over at the next exit to examine the damage and to check on the passengers. My mother in law sustained a minor cut due to the glass. There was no sign of debris or a possible bullet that could have come from a gun shot....the loud noise sounded like a gun shot. The sunroof now had a huge 2 foot diameter hole and shattered glass was located throughout the passenger compartment. I was only 4 miles away from my home, so the attached pictures were taken from my garage the next morning.

Filed Dec 13, 2019 · Visibility · 86,000 miles · CA

Tl* the contact owns a 2014 kia sorento. While driving 35 MPH, the panoramic sun roof exploded without warning or an impact occuring. The contact stated that glass entered his eyes. He flushed his eyes with water. There were no injuries. The contact called weseloh kia carlsbad (5331 paseo del norte, carlsbad, ca 92008, 760‑710‑0801) who stated that glass was not covered under the warranty. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was 86,000.

Filed Aug 16, 2019 · Visibility · 32,000 miles · CA · 1 injury

Tl* the contact owns a 2014 kia sorento. While driving 60 MPH, the sun roof exploded without warning or impact. When the glass was shattered, the driver sustained minor cuts to the right hand and arm that did not require medical attention. The contact stated that this was the second occurrence of the failure. The contact's insurance company advised her to take the vehicle to a glass company to be repaired. The failures were not diagnosed by an independent mechanic or dealer. The manufacturer was not notified of the failures. The approximate failure mileage was 30,000. Consumer stated the sunroof exploded for no reason at all. I did notified the headquarters of kia and provided pictures from both instances and the person said that they won't do anything at all. This is a safety issue that this happened not once; but twice in the same vehicle.

Filed Jan 15, 2019 · 94,000 miles · TX

On january 6 2019 our panoramic sun roof suddenly shattered on our 2014 kia sorento. This happened while traveling at highway speed on interstate 20 in alabama.

Filed Jun 15, 2018 · Visibility · 97,000 miles · IL

Tl* the contact owns a 2014 kia sorento. While driving approximately 70 MPH, a loud explosion sound was heard as the sun roof shattered. There were no injuries. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was taken to an independent glass shop recommended by the insurance company. The manufacturer was notified of the failure and case number: 12745485 was opened. The vehicle was not repaired. The approximate failure mileage was 97,000.

Filed Mar 19, 2018 · Visibility · 63,000 miles · NC

Sun roof exploded while normal driving on interstate hwy 40. Have police report #p18013783 from raleigh, nc police department.

Filed Dec 24, 2017 · Visibility · 57,600 miles · PA

Driving down highway and sunroof exploded. No cars or overpass nearby and no object seen or found to have hit sunroof. Sunroof appears to have exploded outward as there is very little glass trapped in the sunroof screen which was closed when the sunroof exploded. Weather was a mix of rain and snow and temperature was approximately 34 degrees.

Filed Oct 26, 2017 · Visibility · 33,000 miles · MA

Tl* the contact owns a 2014 kia sorento. While driving 65 MPH, the panoramic sun roof exploded. The contact heard a loud banging noise prior to the explosion. The vehicle was taken to lev kia of framingham in framingham, massachusetts where it was assumed that a rock may have struck the glass and caused the explosion. The manufacturer was not made aware of the issue. The failure mileage was approximately 33,000.

Filed Oct 10, 2017 · 58,000 miles · AL

Had some rain come through, I got in my car and noticed that the seats were damp and the dashboard was damp as well. So I did a little investigation, looked on top my roof , and it appeared that part of thepanaramic sunroof was shattered. I haven't had any rocks hit my car, I literally drive my car from home to work. I haven't had this car more than 3 months it is in great condition with all the dings and whistles so to speak and only 58,000 miles on it. I bought it used. I would love to know how on earth this could shatter out of no where? I just had to pay a $500.00 dollar deductible, for something I didn't cause to my car. I am glad the whole thing didn't shatter with me and my child in the car.

Filed Apr 24, 2017 · Visibility · 43,800 miles · IL

The panoramic roof fixed panel is shattered. When we returned home from church, we heard a rattling noise and opened the panel and saw the entire back panel is shattered with pieces of glass shards in the back seat. Looking at the top of the car the glass was actually separating from the frame which could not have been caused by rock, hail or anything else but faulty manufacturing. I contacted kia grossinger dealership and was advised to bring in the car for them to look at and determine the cause. I advised them for safety reasons I would not drive the car and would be willing for them to pick it up and get a loaner. They advised this wasn't feasible. I then called kia customer care and they have taken my claim k3444320 to address the dealership's inability to determine cause, reimburse the glass dealer through the warranty and acknowledge the defect and do a recall.

Filed Jan 9, 2017 · Visibility · 143,000 miles · LA

I am reporting my panoramic sunroof exploding on my 2014 kia sorento sxl. I was driving on a very smooth interstate high way in the morning with no traffic around me. I was traveling at 70mph and it was morning about 60 degrees. I was on the phone with my wife and heard a loud sound (sounded like a gunshot) and then it started raining down glass around me. As I stated, I was on the road and there was not another vehicle around me. Once I managed to pull over to inspect what had happened I noticed that there was most of my sunroof inside the car and the rest of the glass that remained was facing upward which I thought was odd.