2014 Kia Sorento: brake failure

Filed Feb 15, 2025 · Electrical, Engine · VA

I am writing to report a serious safety issue with my Kia Sorento 2014. While driving on the interstate with my family, the vehicle suddenly began to slow down without warning. We were able to move to the shoulder, but this incident put our safety at significant risk as we were on a busy highway. We initially suspected brake failure, but after having the car towed home and inspected, we discovered that the motor/engine had completely failed. This failure also impacted the electrical system, leaving the car completely immobile. It has been confirmed by a mechanic that the engine is at fault. However, local dealers and mechanics were unable to inspect it further due to a lack of necessary equipment. As of now, the component has not been inspected by the manufacturer, police, insurance representatives, or any other authority. There were no warning lamps, messages, or symptoms prior to the failure, and the vehicle showed no signs of issues leading up to the incident. We purchased this car in 2023, only to find out later that Kia had issued a recall for this issue in 2021. This recall was never disclosed by the dealership, nor was it listed on the Carfax report. Due to the recall predating our purchase, Kia has refused to provide any assistance or compensation, leaving us with an inoperable vehicle and significant financial strain. As a low-income family on a fixed budget, this situation has been extremely challenging. We kindly request your assistance in investigating this matter and helping us find a resolution. Thank you for your attention and support.

Filed Mar 14, 2024 · Brakes · 80,000 miles · NY

The contact owns a 2014 Kia Sorento. The contact received notification of the federal safety agency Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact's wife was driving at an undisclosed speed, the steering wheel independently turned to the left. The brakes failed to operate as needed. The vehicle slowly stalled and rolled to the shoulder of the road. The message that no key fob was detected was displayed, and the engine seized. The contact replaced the battery in the key fob. The contact started the vehicle. However, when the contact shifted the gear shifter into drive, the steering wheel independently turned to the left again with unknown warning light illuminated. The engine seized again. The vehicle was towed to the dealer; however, the vehicle was not diagnosed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

Filed Sep 16, 2023 · Brakes, Driver assistance · TX

1. Kia sold me the car with open recalls. And did not disclose this. 2. I’m still paying on it and they had to replace the motor on 01/31/23 recall. 3. They again sent the car home with an open recall sc212 because they didn’t have the part to remedy the recall. (Brakes) 4. My brakes went out luckily in the parking lot. 5. Called Kia Customer Service they gave me the run around hung up on me left me on hold 27 minutes first. But I finally spoke to a supervisor and they agreed to have it towed to Mike Shaw Kia were I had purchased the car and who had done all maintenance and recall work. 6. Mile Shaw called me and now wants 75.00 to even look at my car. I have a11 yr old daughter and myself I have to take to school and work. This is a major recall I refuse to jeopardize my child’s life in this vehicle but I cannot afford to pay them anything plus the car payment insurance. And now I’m walking on top of all this.

Filed Dec 14, 2022 · Acceleration · 132,000 miles · VA · fire

The contact owned a 2014 Kia Sorento. The contact stated that while driving at 30 MPH, the vehicle accelerated to 40 MPH, with the check engine warning light illuminated. The brake pedal was depressed; however, the brakes failed to stop the vehicle. There was smoke coming from underneath the hood, and then flames came from underneath the hood. The parking brake was applied, and the vehicle was able to come to a complete stop. The contact safely exited the vehicle before the vehicle was engulfed in flames. No injuries were sustained, and no medical attention was received. The fire department arrived on the scene and extinguished the fire. Police and fire department reports were filed; however, the fire department was unable to determine the cause of the fire. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 132,000.

Filed Dec 28, 2019 · Brakes, Engine · 93,883 miles · IL

The engine problems I started experiencing 1.car hesitates when accelerating, 2. Knocking noise from engine, lack of power low oil pressure, when I put oil in the car, seems like the next days its low again,(empty)I spent many dollars on oil, I had the oil changed every 3 months sometimes at (kia) because I get free oil change, and most at jiffy lube, here lately, the oil seems to be burning more, check engine light is flashing off and on , the car is unsafe to drive. The car is in my garage. 3. The back brakes went out , suddenly, coat me 500.00 dollars. Unacceptable the brakes completely , went out. There was a problem with the back brakes I was told by the kia dealer at evergreen chicago, 4. Low mileage, charcoal canister fell off, the brackets broke off, but we tied it back up, getting low mileage, I am upset because I am paying for this car, monthly, and now I am experiencing these problem ,unacceptable these cars has had engine recalls. Fuel recalls etc. The charcoal canister fell off , first I had it wrap up, the car was still running .the problem with the engine started nov - dec -2019

Filed Dec 21, 2019 · Lights · 126,582 miles · IN

While driving home from work my headlights stopped working at now then my brakes stopped working. So I had no lights at all. Almost got into an accident because the other vehicles could not see me until the last minute. This is not the first time that it happened. I am having to wait until this morning to go and replace them. It's a lot of complaints about the wiring or something burning out the headlights and brake lights but nothing has been done about it. Contacted kia dealership about it and they were rumor about the issue. Please look into this more because it can cause people serious injuries.

Filed May 24, 2017 · Engine, Fuel system · 40,100 miles · PA · fire

I picked up the car on april 28th from monroeville kia for some warranty work on the oil pan and timing belt cover. About an hour later, the car started smoking and I could smell oil burning. I was advised by the dealership to bring the vehicle back to them. I turned around and started heading back there. I made it about a mile when the gas pedal went to the floor and completely lost power and the engine light came on. I put my flashers on and coasted to the side of the road. When the car came to a stop, I noticed flames creeping up between the hood and the windshield. I put the car in park, shut the car off and removed the keys, and got out of the car. Within 30 seconds or so the car was completely engulfed in flames. I had already started calling 911 to report the fire. The police and fire department showed up within 6 minutes, but the car was completely engulfed in flames. The car was on the side of a main road. The car was towed as per my car insurance company and they were sending and investigator to look to determine a cause. The car was a complete loss, including everything inside the vehicle. This included kids sports equipment, toys, car seats, clothes, bowling equipment, etc. The only thing they have been able to determine in 3.5 weeks is that the fire started in the engine compartment. I'm unsure if this has anything to do with the current recall of 17v224000 dealing with the motor at this time. I'm awaiting word from kia motors inc. About any investigation they may want to do.

Filed Mar 10, 2016 · Brakes, Steering · 35,000 miles · IL

Tl* the contact owns a 2014 kia sorento. The contact stated that while driving at 5 MPH and making a left turn into the parking lot to park the vehicle, the steering wheel and the brakes failed. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.

Filed Nov 4, 2014 · Brakes · 3,000 miles · NJ

Tl* the contact owns a 2014 kia sorento. While driving various speeds and attempting to engage the brake pedal, the brakes failed to stop the vehicle. The contact mentioned that the brake pedal and steering wheel started to vibrate without warning. The failure occurred multiple times. The dealer was unable to diagnose the cause of the failure. The vehicle had not been repaired. The vehicle was taken back to the dealer who stated that the rotors needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 3,000.